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RevZillaReviews 14,520

4.7

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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,648
quality
11,511
This company responds to reviews on average within 4 days

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120,420 reviews

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Georgia
1 review
0 helpful votes
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Always with the killer deals!
April 21, 2024

Revzilla and their rpm program are amazing, I received $20 on one of their seasonal events and ordered myself a pair of gloves that were already at a discounted price, I've had many instances where I am able to save a lot of money just from their programs, cannot recommend enough

Date of experience: April 11, 2024
Massachusetts
1 review
0 helpful votes
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Perfect experience...
April 20, 2024

I received notification of a credit so I used it to purchase a maintenance item I needed. Item was in stock and I received it quickly.

Date of experience: April 10, 2024
Arizona
1 review
0 helpful votes
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Don't pay for 2 day shipping.
April 20, 2024

I paid extra for 2 day express shipping and didn't receive my order until 5 days later. I returned the jacket I ordered due to this misleading business practice and am still waiting my full refund. I will not be shopping at Revzilla ever again.

Date of experience: April 10, 2024
Kentucky
1 review
0 helpful votes
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I was able to easily find all the things I needed for my bike. And then some. When I ordered about 5 items I received them in a timely manner and well packaged. I will for sure use again for future purchases!

Date of experience: April 10, 2024
Florida
2 reviews
0 helpful votes
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Delivery was fast and the packing was great. Thank you.

Date of experience: April 10, 2024
Texas
1 review
0 helpful votes
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Headlamp rim vstar 950
April 20, 2024

Five star for having the most reasonable shipping price. Very nice to suggest an open box item.

Date of experience: April 10, 2024
Illinois
1 review
0 helpful votes
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Great!
April 20, 2024

Great selection! Great Service! Kimberly was amazing!

Date of experience: April 10, 2024
California
1 review
0 helpful votes
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Customer Service is Top Knotch!
April 20, 2024

I mistakenly assumed that my order of mirrors for my motorcycle came as a pair but found out that they were sold individually when it arrived. I contacted customer service about this and they helped me out by waiving the shipping fee for the second order. I couldn't have asked for more and the order came in pretty fast. Thanks!

Date of experience: April 10, 2024
Virginia
1 review
0 helpful votes
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Great service
April 20, 2024

It was fast, easy to order and shipped fast as well.

Date of experience: April 10, 2024
Illinois
1 review
0 helpful votes
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Completely satisfied
April 20, 2024

It went great just wondered why I came in part but the parts are good

Date of experience: April 10, 2024
Uruguay
1 review
0 helpful votes
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Excelente
April 20, 2024

Muy responsables y buena atención recomendable. Y estoy comprando de otro pais

Date of experience: April 10, 2024
Wisconsin
1 review
0 helpful votes
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Riding boots
April 20, 2024

Arrived early as Revzilla usually delivers as set. Love working with them and the variety is always amazing. I always check Revzilla first when I need gear

Date of experience: April 10, 2024
Nevada
1 review
0 helpful votes
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On time no delays
April 20, 2024

No problems everything on time package was in tack

Date of experience: April 10, 2024
Georgia
1 review
0 helpful votes
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Really need more technical details on some of the parts and brands. While they are often very good, it takes utilization of many other resources before one can sometimes know to buy from revzilla. This info would be quite helpful if available with the parts. Unlike experts in motorbike parts, I'm a layman of sorts.

Date of experience: April 10, 2024
Missouri
1 review
0 helpful votes
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A pleasure to buy from!
April 20, 2024

Great website, fast and easy checkout. Product selection is fantastic.

Date of experience: April 10, 2024
Texas
1 review
0 helpful votes
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Helmet purchase
April 20, 2024

The helmet is what I expected, having used the three previous models.

Date of experience: April 10, 2024
Nebraska
1 review
0 helpful votes
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Follow up was nice!
April 20, 2024
Updated review

Update---They contacted me and made things better for sure. Great follow up.///I didn't get my 10% discount on my order. The code sent to me, didn't work. Pretty disappointed.

Date of experience: April 10, 2024

I didn't get my 10% discount on my order
April 15, 2024
Previous review

I didn't get my 10% discount on my order. The code sent to me, didn't work. Pretty disappointed.

Date of experience: April 5, 2024
Colorado
1 review
0 helpful votes
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Great place to shop
April 20, 2024

Fast shipping. They got everything you need for your dirt bike or any other bike

Date of experience: April 10, 2024
Kentucky
1 review
0 helpful votes
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Outstanding
April 20, 2024
Updated review

I had returned a product that did not fit my motorcycle. I decided to ship the product back myself and did absorb the shipping cost. I sent RevZilla a note, and thanked them for the $9.99 shipping label that I should have used, instead of spending more by shipping it back myself.

I was contacted by Misty at RevZilla and informed that I would have likely been credited for the shipping, since this was my first return. I was then given ZillaCash and I used it the next day to buy a windscreen for my BMW. The windscreen has changed my motorcycling life - it is absolutely perfect.

RevZilla stands behind their products. This company has exceeded my expectations, which is saying a lot!

Date of experience: April 10, 2024

Excellent experience
November 20, 2023
Previous review

Excellent experience.

Date of experience: November 20, 2023
Florida
1 review
0 helpful votes
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I ordered a pair of shoes based on the European sizing given in the size guide on RevZilla. The shoes that I received were multiple sizes smaller than what I had thought I was purchasing. I was told by customer support that instead of using the information on the RevZilla website that I should just use the manufacturer's website. So now I have reordered a replacement product from the manufacturer. I really wish that I could continue using RevZilla because it's nice having multiple brands available from the same website however if I'm having to constantly double check the information on RevZilla against the true information by the manufacturer it doesn't make much sense to order it from a third party.

Date of experience: April 10, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.