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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
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Ultimately I wish there were more refined search methods for specific items but what's provided is enough to get the job done. The site looks good and is functional, the purchasing process was easy and swift, and shipping was exactly as expected (arrived on time).
Easy online order and good price plus the new customer discount helped
Your team was very helpful. I spoke with Joe, Cody, Jesse and Samantha. I was very satisfied with all of them. They were all very knowledgeable about their products. Only stumped them once when I couldn't find springs in lever kits. I ended up with one hardware store spring and one factory. Cost me 74¢. Everything works perfectly though and I'm very satisfied with the quality.
Excellent service. Friendly and very knowledgeable.
Offered free return if it didn't fit and they honored that.
Great customer service
I know there are different opinions on shelf life of a motorcycle tire, I was somewhat disappointed that the one I received was already two and a half years old.
I called about a price match… and bing, bang, boom… done!
Thanks
Simple. Looking for open face helmets and found what I was looking for... I hope. Well see how it fits.
I love being able to search for items specifically for the bikes listed in "my garage". Very helpful to know what will work and what won't!
Shipping was fast - always is.
Great customer service when you need it.
Nice to be able to immediately find parts that fit my bike!
I received some incorrect iteams and when I wanted to return everything for a refund, I got half a refund and a shipping label for one of the items. I later got a label for the second iteam but wants to be sent separately. I feel like the process has been cumbersome
Motogadet told me they discontinued the chrome switches, but Revzilla had them so I ordered asap. There was a delay in shipping (10+ days), and that is the 4 vs 5 stars because it was normally 2-4 days. I had to contact Revzilla about it instead of them shooting me a quick email to let me know. That being said, they were very responsive to my inquiry and gave me $15 ZillaCash so that was nice even though the delay most likely wasn't their fault. The swithes look and feel great. They're not on the bike yet, but anxious to get them on and working.
I needed a stainless steel front brake line for my dr650. I planned to ride it in a event a week away from the day i was ordering the part. I ordered on a monday and when the part had not even been shipped that friday i called. The website had said it would be shipped in two to three days. When i called they told.me it wouldnt ship till the next week...I ordered the part from somewhere else and had it the next day. Had i known that revzilla would take that long i would have just ordered from the place that got it to me in time. The part did arive two weeks after I ordered it. I just kept it as i didnt want to hassel with retuning it.
There is a very good selection of quality products and shipping and returns are very easy and fast. They do carry a wide selection of products but prices tend to be a little higher than other websites.
Ordered a saddleman cover and it looks great, high quality and fit perfect. Very easy to install
Easy quick process, great quality grips and very happy with them. I would recommend
Ordered item that was listed as 5-7 day before shipping. Got 13 days later with zero updates on status. Shipping and follow through sucked. I can get this type of performance by ordering out of other countries myself. Your site sucks
Shipping lead times are estimated. We see you order had a lead time of 5-7 Business days and shipped the 7th Business day. We do apologize for the delay.
Service was excellent. Received my package quickly & got follow up to make sure I got it.
You lie, and say 2-3 day delivery and it takes a week to deliver! Very sorry sales tactic on your part. I purchased from you because I was in a bind and needed parts fast. I went with you because you had the quickest "standard shipping" 2-3 day was my guarantee my package took a whole week! Shame on you Revzilla. I was so upset I sent the product back, and went with a different company because my time was wasted, and I was given false hope!
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue.
Quick easy shopping, everything you need in one location. Easy check out
Have purchased many items from your stores. Find what I need at great prices!
Have found what I'm looking for last purchase. And same as last purchase. Very speedy delivery from last purchase. Very impressed! You have won a customer!
Shipping lead times are estimated. We see you order had a lead time of 2-4 Business days and shipped the 5th Business day. We do apologize for the delay.