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RevZillaReviews 14,555

4.7

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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,654
quality
11,546
This company responds to reviews on average within 4 days

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120,634 reviews

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Arizona
1 review
0 helpful votes
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Ultimately I wish there were more refined search methods for specific items but what's provided is enough to get the job done. The site looks good and is functional, the purchasing process was easy and swift, and shipping was exactly as expected (arrived on time).

Date of experience: April 20, 2024
Washington
1 review
0 helpful votes
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Painless Purchase
April 30, 2024

Easy online order and good price plus the new customer discount helped

Date of experience: April 20, 2024
New York
1 review
0 helpful votes
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Parts for 2023 Ninja 650
April 30, 2024

Your team was very helpful. I spoke with Joe, Cody, Jesse and Samantha. I was very satisfied with all of them. They were all very knowledgeable about their products. Only stumped them once when I couldn't find springs in lever kits. I ended up with one hardware store spring and one factory. Cost me 74¢. Everything works perfectly though and I'm very satisfied with the quality.

Date of experience: April 20, 2024
North Carolina
1 review
0 helpful votes
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Excellent service. Friendly and very knowledgeable.
Offered free return if it didn't fit and they honored that.
Great customer service

Date of experience: April 20, 2024
Georgia
1 review
0 helpful votes
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New tire age
April 30, 2024

I know there are different opinions on shelf life of a motorcycle tire, I was somewhat disappointed that the one I received was already two and a half years old.

Date of experience: April 20, 2024
New Jersey
1 review
0 helpful votes
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.
April 30, 2024

…………………………………………………………………………………………………………………………………….

Date of experience: April 20, 2024
Texas
1 review
0 helpful votes
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Price Match
April 30, 2024
Updated review

I called about a price match… and bing, bang, boom… done!
Thanks

Date of experience: April 20, 2024

Simple
April 17, 2024
Previous review

Simple. Looking for open face helmets and found what I was looking for... I hope. Well see how it fits.

Date of experience: April 7, 2024
Utah
1 review
0 helpful votes
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Fast and Easy
April 30, 2024
Updated review

I love being able to search for items specifically for the bikes listed in "my garage". Very helpful to know what will work and what won't!
Shipping was fast - always is.
Great customer service when you need it.

Date of experience: April 20, 2024

Nice to be able to immediately find parts that fit...
November 28, 2023
Previous review

Nice to be able to immediately find parts that fit my bike!

Date of experience: November 28, 2023
Tennessee
1 review
0 helpful votes
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Fantastic
April 30, 2024

Jason was superb in his product knowledge and advice, many thanks.

Date of experience: April 20, 2024
California
1 review
0 helpful votes
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Mistake after mistake
April 30, 2024

I received some incorrect iteams and when I wanted to return everything for a refund, I got half a refund and a shipping label for one of the items. I later got a label for the second iteam but wants to be sent separately. I feel like the process has been cumbersome

Date of experience: April 20, 2024
Washington
1 review
0 helpful votes
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Motogadet told me they discontinued the chrome switches, but Revzilla had them so I ordered asap. There was a delay in shipping (10+ days), and that is the 4 vs 5 stars because it was normally 2-4 days. I had to contact Revzilla about it instead of them shooting me a quick email to let me know. That being said, they were very responsive to my inquiry and gave me $15 ZillaCash so that was nice even though the delay most likely wasn't their fault. The swithes look and feel great. They're not on the bike yet, but anxious to get them on and working.

Date of experience: April 20, 2024
Tennessee
1 review
0 helpful votes
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Missleading info
April 30, 2024

I needed a stainless steel front brake line for my dr650. I planned to ride it in a event a week away from the day i was ordering the part. I ordered on a monday and when the part had not even been shipped that friday i called. The website had said it would be shipped in two to three days. When i called they told.me it wouldnt ship till the next week...I ordered the part from somewhere else and had it the next day. Had i known that revzilla would take that long i would have just ordered from the place that got it to me in time. The part did arive two weeks after I ordered it. I just kept it as i didnt want to hassel with retuning it.

Date of experience: April 20, 2024
Kimberly E. RevZilla Rep
over a year old

Shipping lead times are estimated. We see you order had a lead time of 2-4 Business days and shipped the 5th Business day. We do apologize for the delay.

Pennsylvania
1 review
0 helpful votes
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There is a very good selection of quality products and shipping and returns are very easy and fast. They do carry a wide selection of products but prices tend to be a little higher than other websites.

Date of experience: April 20, 2024
Mississippi
1 review
0 helpful votes
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Cover
April 30, 2024

Ordered a saddleman cover and it looks great, high quality and fit perfect. Very easy to install

Date of experience: April 20, 2024
New York
1 review
0 helpful votes
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Very nice grips
April 30, 2024

Easy quick process, great quality grips and very happy with them. I would recommend

Date of experience: April 20, 2024
Texas
1 review
0 helpful votes
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Ordered item that was listed as 5-7 day before shipping. Got 13 days later with zero updates on status. Shipping and follow through sucked. I can get this type of performance by ordering out of other countries myself. Your site sucks

Date of experience: April 20, 2024
Kimberly E. RevZilla Rep
over a year old

Shipping lead times are estimated. We see you order had a lead time of 5-7 Business days and shipped the 7th Business day. We do apologize for the delay.

Indiana
1 review
0 helpful votes
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Good service
April 30, 2024

Service was excellent. Received my package quickly & got follow up to make sure I got it.

Date of experience: April 20, 2024
California
1 review
0 helpful votes
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Fake delivery estimates!
April 30, 2024

You lie, and say 2-3 day delivery and it takes a week to deliver! Very sorry sales tactic on your part. I purchased from you because I was in a bind and needed parts fast. I went with you because you had the quickest "standard shipping" 2-3 day was my guarantee my package took a whole week! Shame on you Revzilla. I was so upset I sent the product back, and went with a different company because my time was wasted, and I was given false hope!

Date of experience: April 20, 2024
Kimberly E. RevZilla Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue.

Oklahoma
1 review
0 helpful votes
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All in One place
April 29, 2024
Updated review

Quick easy shopping, everything you need in one location. Easy check out

Date of experience: April 19, 2024

Fast and easy
February 4, 2024
Previous review

Fast and easy

Date of experience: February 4, 2024
Washington
2 reviews
0 helpful votes
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Another great purchase with a good experience.
April 29, 2024
Updated review

Have purchased many items from your stores. Find what I need at great prices!

Date of experience: April 19, 2024

Have found what I'm looking for last purchase
August 20, 2023
Previous review

Have found what I'm looking for last purchase. And same as last purchase. Very speedy delivery from last purchase. Very impressed! You have won a customer!

Date of experience: August 20, 2023