business logo of RevZilla

RevZillaReviews 14,563

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+32
How would you rate RevZilla?
grey star
grey star
grey star
grey star
grey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,653
quality
11,554
This company responds to reviews on average within 4 days

Instant Feedback

120,671 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Cath H.
Unfollow Cath H.
Share Review
Report Review

Great service.
May 7, 2024
Updated review

So, I bought a tire for my Raider...actually a new and now loyal customer. RevZilla realy made it easy. I am new to the bike world and had the tire delivered, so my buddy could get it on for me. No hassle. Got there quicker than they said and now i am stoked. I don't much care about doing reviews, but I had to. Thanks guys. Until next week! Ha

Date of experience: April 23, 2024

Ty for being prompt
April 22, 2024
Previous review

Ty for being prompt

Date of experience: April 12, 2024
Massachusetts
1 review
0 helpful votes
Follow Matt B.
Unfollow Matt B.
Share Review
Report Review

Easy
May 7, 2024
Updated review

Quick and easy as always. Got exactly what I ordered

Date of experience: April 23, 2024

Always what I expect
May 10, 2023
Previous review

I get what I expect every time I order from here. Just know what you want and you will be all set in a week.

Date of experience: May 10, 2023
Idaho
1 review
0 helpful votes
Follow Steven U.
Unfollow Steven U.
Share Review
Report Review

Buckles worked great. Shipping and processing time was almost 2 weeks for some little youth boot buckles.

Date of experience: April 23, 2024
Indiana
1 review
0 helpful votes
Follow Matt Z.
Unfollow Matt Z.
Share Review
Report Review

Better than Amazon
May 7, 2024

I'd rather spend my money here and know that I'm getting a quality product than bother sending stuff back. Always quality, always good prices. When it comes to my motorcycle this is my first choice.

Date of experience: April 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow Victoria D.
Unfollow Victoria D.
Share Review
Report Review

Awesome Service!
May 7, 2024
Updated review

So easy, dont change a thing. Best online shopping experience there is.

Date of experience: April 23, 2024

Website easy to navigate, excellent product videos!
January 8, 2024
Previous review

Website easy to navigate, excellent product videos!

Date of experience: January 8, 2024
Canada
1 review
0 helpful votes
Follow Leon B.
Unfollow Leon B.
Share Review
Report Review

Excellent!
May 7, 2024

Quick and easy accompanied by great service. Wouldn't be able to say what could be done better.

Date of experience: April 23, 2024
New York
1 review
0 helpful votes
Follow Olivia P.
Unfollow Olivia P.
Share Review
Report Review

Excellent
May 7, 2024

Wonderful experience! My item is exactly what I wanted/needed.

Date of experience: April 23, 2024
Utah
1 review
0 helpful votes
Follow Scott Y.
Unfollow Scott Y.
Share Review
Report Review

Easy site to navigate
May 7, 2024

Site was easy to navigate with a huge selection. I was looking for riding gear and the video reviews were very helpful. Customer service was easy to contact and were really knowledgeable.

Date of experience: April 23, 2024
Colorado
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

There's not much difference in pricing for motorcycle gear and equipment. Pretty much every site and store is selling at MSRP. It's customer service that makes the difference and that's why I am loyal to RevZilla. I've never had an issue with returns. Orders arrive fast. The site is full of helpful reviews. I had sizing issues with my orders and RevZilla gave me good advice and accepted my exchanges without any issues. I'll buy from RevZilla whenever I can.

Date of experience: April 23, 2024
Mexico
2 reviews
0 helpful votes
Follow Carlos Alberto A.
Unfollow Carlos Alberto A.
Share Review
Report Review

A Reliable Supplier!
May 7, 2024

Good costumer service, one out of two items with immediate shipping, the other on the standard time with tracking. Quality materials.

Date of experience: April 23, 2024
Louisiana
2 reviews
0 helpful votes
Follow J. M.
Unfollow J. M.
Share Review
Report Review

Easy online purchase. Items arrived on time and where exactly as advertised.

Date of experience: April 23, 2024
Virginia
1 review
0 helpful votes
Follow William P.
Unfollow William P.
Share Review
Report Review

Took too long to receive
May 7, 2024

Ordered on 4/08. They advertise next day shipping but I didn't receive product until 4/22.

Date of experience: April 23, 2024
Illinois
1 review
0 helpful votes
Follow Jonathan S.
Unfollow Jonathan S.
Share Review
Report Review

Easy to use website, everything is shipped in a timely manner.

Date of experience: April 23, 2024
Texas
1 review
0 helpful votes
Follow Darren O.
Unfollow Darren O.
Share Review
Report Review

Really fast shipping
May 7, 2024

Ordered on a Friday afternoon, received it the following Monday.

Date of experience: April 23, 2024
Illinois
1 review
0 helpful votes
Follow Madison X.
Unfollow Madison X.
Share Review
Report Review

Happy
May 7, 2024

Very fast shipping, products were perfect. Shipping information was spot on and products looked exactly like pictures online.

Date of experience: April 23, 2024
Ohio
1 review
0 helpful votes
Follow Andrew S.
Unfollow Andrew S.
Share Review
Report Review

Nice Boots!
May 7, 2024

Love revzilla. Shipping was very fast and products are as they are described on the site. I wore a 44 in smx6 and upgraded to these. Took a gamble and went with a 43. They are defenitly snug but not overly tight and can still walk in them comfortably. I expect them to loosen up a bit down the road. Very nice piece of equipment!

Date of experience: April 23, 2024
Utah
2 reviews
0 helpful votes
Follow Bob A.
Unfollow Bob A.
Share Review
Report Review

You have to pay return shipping regardless of the reason. All customer support lines operate only during east coast business hours.

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 23, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize you had an issue. We do charge a return shipping fee if you use our prepaid return label. There are always exceptions and you would have to reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com. We are open from 9am-9pm EST to try and accommodate our customers in all time zones. You can also email us at cs@revzilla.com and one of our team members will respond to you.

Oregon
2 reviews
0 helpful votes
Follow Clyde B.
Unfollow Clyde B.
Share Review
Report Review

I had difficulty figuring out when my order would be delivered. It did come on the day the delivery date was posted. That seemed very strange.

Date of experience: April 23, 2024
New York
1 review
0 helpful votes
Follow Scott E.
Unfollow Scott E.
Share Review
Report Review

Fast shipping,
May 7, 2024

Product was in stock and order process was easy. Have bought many products from RevZilla

Date of experience: April 23, 2024
Pennsylvania
2 reviews
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

Easy on-line shopping.
May 7, 2024

Very easy, good price, parts were in stock and they fit my bike. Thank you.

Date of experience: April 23, 2024