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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
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So, I bought a tire for my Raider...actually a new and now loyal customer. RevZilla realy made it easy. I am new to the bike world and had the tire delivered, so my buddy could get it on for me. No hassle. Got there quicker than they said and now i am stoked. I don't much care about doing reviews, but I had to. Thanks guys. Until next week! Ha
Quick and easy as always. Got exactly what I ordered
I get what I expect every time I order from here. Just know what you want and you will be all set in a week.
Buckles worked great. Shipping and processing time was almost 2 weeks for some little youth boot buckles.
I'd rather spend my money here and know that I'm getting a quality product than bother sending stuff back. Always quality, always good prices. When it comes to my motorcycle this is my first choice.
So easy, dont change a thing. Best online shopping experience there is.
Website easy to navigate, excellent product videos!
Quick and easy accompanied by great service. Wouldn't be able to say what could be done better.
Site was easy to navigate with a huge selection. I was looking for riding gear and the video reviews were very helpful. Customer service was easy to contact and were really knowledgeable.
There's not much difference in pricing for motorcycle gear and equipment. Pretty much every site and store is selling at MSRP. It's customer service that makes the difference and that's why I am loyal to RevZilla. I've never had an issue with returns. Orders arrive fast. The site is full of helpful reviews. I had sizing issues with my orders and RevZilla gave me good advice and accepted my exchanges without any issues. I'll buy from RevZilla whenever I can.
Good costumer service, one out of two items with immediate shipping, the other on the standard time with tracking. Quality materials.
Easy online purchase. Items arrived on time and where exactly as advertised.
Ordered on 4/08. They advertise next day shipping but I didn't receive product until 4/22.
Very fast shipping, products were perfect. Shipping information was spot on and products looked exactly like pictures online.
Love revzilla. Shipping was very fast and products are as they are described on the site. I wore a 44 in smx6 and upgraded to these. Took a gamble and went with a 43. They are defenitly snug but not overly tight and can still walk in them comfortably. I expect them to loosen up a bit down the road. Very nice piece of equipment!
You have to pay return shipping regardless of the reason. All customer support lines operate only during east coast business hours.
I had difficulty figuring out when my order would be delivered. It did come on the day the delivery date was posted. That seemed very strange.
Product was in stock and order process was easy. Have bought many products from RevZilla
Very easy, good price, parts were in stock and they fit my bike. Thank you.
We do apologize you had an issue. We do charge a return shipping fee if you use our prepaid return label. There are always exceptions and you would have to reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com. We are open from 9am-9pm EST to try and accommodate our customers in all time zones. You can also email us at cs@revzilla.com and one of our team members will respond to you.