On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I dropped my shadow and revzilla got the parts in faster than I can get it ready to fix
Products good but no straw for spray can.Brush is strong will probably last a long time. I will need to get a bigger can of chain lube.
Easy ordering process and quick shipping. Products were packaged very well.
Horrible experience, had to keep taking off of work to get my package
My local bike shop told me they couldn't get this tire anymore because it was discontinued. But y'all have it! And for a lot less than the other online parts shops!
Website was easy to navigate. I felt like I got great value for the parts I ordered and my order was shipped and received in a timely manner. Great company. Highly recommend buying from them
Everything was as it should be….
Shipping took awhile, but so it goes due to todays shipping situations.
Navigating the site is easy. Never had any issues with my orders so have not had to communicate with customer service but have heard good things. I plan to continue using and recommending Revzilla.
I purchased a set of heated grips, along with some boots and a windscreen. Boots were great, windscreen was me (no fault of Revzilla). The grips were an open package with pieces everywhere, handwritten notes on the owners manual, and a price tag on the box $40 less than I paid.
So that was a bummer, but more of a bummer was the return policy. I had to get the item to a UPS store for a return scan before they would ship a replacement. My nearest UPS store is a 30 minute drive, so I dont go there often. When the item arrives damaged or wrong because of the fault of the shipper, a replacement should be shipped immediately. I was in the middle of a project and needed these parts asap, playing around with returns is a big waste of time. I ended up just doing a straight return instead of an exchange and ordered the grips from Amazon. This is why Amazon is winning, they are a terrible company, but they fix their problems very fast.
Shopping on the website was very easy. Once my package was delivered I couldn't find it. Customer service was able to help me find my package.
Great product, received it fast. Been spammed with multiple emails afterwards that I did not sign up for.
I had a window to ride, and expected my parts much sooner. RMATV or CHAPMOTO would have had it to me in 2 days. Seems like REVZILLA did a 3rd party drop shipment. That took more than a week.
Fully recommend RevZilla. Many options and brands to choose from
After reading reviews about Rizoma quality and finish, I decided to treat myself… only to receive a pair that have a noticeable variation in tint of the bronze anodizing… I can understand colour variations between production batches, but as a re-seller, RevZilla should make sure the buyer receives product that reflects the price point.
Only ordered because of advertised 2 day shipping. The website said ships next day, it took 4 days before it was shipped and took over a week to get to me. I'll never order from revzilla again. I'll order from Dennis kirk again next time.
My Carlsbad jacket was ordered on Wednesday morning, estimated shipping time was indicated at 5 to 10 days and I received the jacket on Friday the same week!
I wrote a full survey on the jacket on Revzilla's site but oddly it was never published (while reviews on other purchased products had been)
Lots of trouble for the paiement with my credit card
Announced handling and shipping time to Switzerland now very long!