business logo of RevZilla

RevZillaReviews 14,285

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+32
How would you rate RevZilla?
grey star
grey star
grey star
grey star
grey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,608
quality
11,279
This company responds to reviews on average within 4 days

Instant Feedback

119,063 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Send Message
Share Review
Report Review

Ordered item on 5/22 was supposed to ship in 24 hours. Didn't ship until 5/29, and wasn't received until 6/4. I think 9 business days (13 total days) including missing 2 weekends riding with my purchase is unacceptable. I will not be ordering here again any time soon, will use Amazon.
I had to keep chasing customer service to get any response. And the response was lame, just that they didn't know they didn't have the item in stock at warehouse and no one told them. Crap.

Date of experience: June 4, 2024
Washington
1 review
0 helpful votes
Follow Brittinay O.
Unfollow Brittinay O.
Send Message
Share Review
Report Review

I ordered through revzilla because we were on the west coast and figured shipping would be faster but then everything came from east coast and took forever when I could've just bought it at a local shop and got it in a timely fashion

Date of experience: June 4, 2024
California
1 review
0 helpful votes
Follow Alex R.
Unfollow Alex R.
Send Message
Share Review
Report Review

Always good stuff and fast
June 14, 2024

I was able to plug my bikes information in and order parts that fit for it, and if there is any question of it not fitting, it would go further in asking specifics about the bike looking to be buying exhaust soon. Hopefully, I'll be able to buy it in California.

Date of experience: June 4, 2024
Massachusetts
1 review
0 helpful votes
Follow Jim R.
Unfollow Jim R.
Send Message
Share Review
Report Review

Great all around
June 14, 2024

Great one stop shopping for motorcycles.
Dirt, street and adventure.
Great list for my bikes.

Date of experience: June 4, 2024
Connecticut
2 reviews
0 helpful votes
Follow Jeff M.
Unfollow Jeff M.
Send Message
Share Review
Report Review

Reliably Good
June 14, 2024

Good selection. Good price. Fast shipping. No problems with my order.

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
Follow Eric W.
Unfollow Eric W.
Send Message
Share Review
Report Review

Tool purchase
June 14, 2024
Updated review

Easy, had everything i needed, want6ed to try out some new tires. And they were available on your website so i purchased them. They were about the same price as i found elsewhere. And i knew i could make returns easily so i decided that it would be best to purchase them at revzilla

Date of experience: June 4, 2024

Easy to use website
May 12, 2024
Previous review

Easy to use website

Date of experience: May 2, 2024
Texas
1 review
0 helpful votes
Follow Mike A.
Unfollow Mike A.
Send Message
Share Review
Report Review

Replacement Helmet Shields
June 14, 2024

I ordered a couple of replacement shields for a couple of HJC helmets that I have. Easy order online. Great communication! Recieved the shields I ordered in a timely manner. Great transaction!
Thank you
Mike

Date of experience: June 4, 2024
Minnesota
2 reviews
0 helpful votes
Follow Frederic E.
Unfollow Frederic E.
Send Message
Share Review
Report Review

Exactly as advertised…
June 14, 2024
Updated review

…wish the shipping could be faster, we're getting used to a "ordered today, delivered tomorrow" world.

Date of experience: June 4, 2024

As expected
October 28, 2023
Previous review

Bought the Rukka Outlast long sleeve shirt. Cheaper than heavy Merino whoop and supposedly more apt for the cold.

Fit is as advertised, material is very soft and doesn't feel plasticky like some other Outlast shirts I've had. Have been riding in it a bit and works great, basically can replace a mid-weight Merino layer in the cold. Will have to see how it does in the heat where past Outlast shirts did less well, but we're off to a promising start.

Date of experience: October 28, 2023
Kentucky
1 review
0 helpful votes
Follow Matthew E.
Unfollow Matthew E.
Send Message
Share Review
Report Review

Lenses won't come off for the installation in the signal holders. Cheap plastic tool wasn't useful. So I resorted to pliars. Still couldn't get them off.

Date of experience: June 4, 2024
New York
2 reviews
0 helpful votes
Follow Eric P.
Unfollow Eric P.
Send Message
Share Review
Report Review

…But I like everything I order, and I if I don't, revzilla makes it easy to return or exchange. I have to stop ordering things when I'm drinking. Hehe.

Date of experience: June 4, 2024
Georgia
1 review
0 helpful votes
Follow John P.
Unfollow John P.
Send Message
Share Review
Report Review

I have been a customer for many years and recently ordered 2 full face helmets to replace my old and outdated ones (also purchased from RevZilla). The research and ordering process was painless and the new helmets were received timely and in perfect shape. I couldn't ask for more.

Date of experience: June 4, 2024
New Jersey
1 review
0 helpful votes
Follow Raymond Z.
Unfollow Raymond Z.
Send Message
Share Review
Report Review

Great
June 14, 2024

Amazing, amazing, amazing, amazing,amazing,amazing,amazing

Date of experience: June 4, 2024
Rhode Island
1 review
0 helpful votes
Follow Dylan Z.
Unfollow Dylan Z.
Send Message
Share Review
Report Review

Klx140 fmf
June 14, 2024

Not good pipe came scratched and box was all beat up and paid extra for next day shipping and got it a week later

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
Follow Joon Q.
Unfollow Joon Q.
Send Message
Share Review
Report Review

Great gloves, quick shipping.
June 14, 2024

These gloves were on sale because they were a discontinued colorway. Sizing chart was pretty accurate and gloves are very comfortable. Time will tell whether they are durable or not.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
Follow Andrew K.
Unfollow Andrew K.
Send Message
Share Review
Report Review

Delivered in good condition
June 14, 2024

Tires were delivered in good condition and pretty quick. No issues here.

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
Follow Spoot Z.
Unfollow Spoot Z.
Send Message
Share Review
Report Review

Quick and easy ordering.
June 14, 2024

Getting OEM parts here is easy-peasy. Then I got tempted to get some other stuff while in here.
Nice selection and good shipping times. Thanks.

Date of experience: June 4, 2024
California
2 reviews
0 helpful votes
Follow Ezekiel F.
Unfollow Ezekiel F.
Send Message
Share Review
Report Review

Hwhdbhdbgood
June 14, 2024

Bdbxbbdhdit was good I liked it alotgdhdhdhduusuhdhdududhdhdhdbdbdbdjdjrjdjdjdjjejdjd

Date of experience: June 4, 2024
Missouri
1 review
0 helpful votes
Follow J R.
Unfollow J R.
Send Message
Share Review
Report Review

Prompt service
June 14, 2024

Nice product, no directions though, and two small parts had to be bent and filed to fit

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
Follow Adam I.
Unfollow Adam I.
Send Message
Share Review
Report Review

Orders process & ship fast which is good. Items may ship separately which is okay if it speeds up individual ship times. Notification emails are plentiful, but non order emails could be less frequent. However, so far the emails have been somewhat relevant to recent searches, so they use a decent algorithm. Popular items are out of stock like everywhere else, but there is a decent selection of alternatives.

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Send Message
Share Review
Report Review

Great
June 14, 2024

Originally ordered a fender eliminator and they had a issue with thier warehouse so I got refunded. I buy another that one gets to my house and the original one I tried buying was back in stock and they exchange and paid for return.

Date of experience: June 4, 2024