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RevZillaReviews 14,226

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,594
quality
11,222
This company responds to reviews on average within 4 days

Instant Feedback

118,812 reviews
Hawaii
1 review
0 helpful votes
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Sidi Adventure Mids
June 15, 2024
Updated review

Having riden Sidi cycling shoes for years and knowing their sizing remains consistent, i made my order. Perfect fit. Amazing quality. 1 week delivery to Honolulu.

Date of experience: June 5, 2024

Great as always
February 22, 2024
Previous review

Great as always

Date of experience: February 22, 2024
Ohio
1 review
0 helpful votes
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Too easy
June 15, 2024

Always a pleasure because I know it's a quality part and the correct part.

Date of experience: June 5, 2024
Colorado
1 review
0 helpful votes
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Great experience
June 15, 2024

The guys in the Denver shop were great, the order went smoothly, delivery on-time and I'm very happy with the helmet.

Date of experience: June 5, 2024
Massachusetts
1 review
0 helpful votes
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Return
June 15, 2024

I called Customer Service to cancel an order, which was already process.i was granted a free return Shipping label. I returned the item hassle free. Thank you RevZilla

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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REAX Thermal Jacket
June 15, 2024

I was looking for a thermal light jacket while out on rides and usually shy away from ordering online but I'm glad I did. I found a black REAX jacket that fits perfectly, keeps me warm and can even wear casually. Ordering was easy and it came in time.

Date of experience: June 5, 2024
Pennsylvania
1 review
0 helpful votes
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The experience was good
June 15, 2024

Didnt have any issues looking for the part needed for my bike was super easy to navigate though the website.

Date of experience: June 5, 2024
Massachusetts
1 review
0 helpful votes
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Amazing sound and quality
June 15, 2024

Amazing great products at a great price. I'm happy you guys have been here to give me such great products.

Date of experience: June 5, 2024
Missouri
1 review
0 helpful votes
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Great purchase experience
June 15, 2024
Updated review

Nothing but positive to say. Ordered on line experience was easy, shipped and received was extremely fast.

Date of experience: June 5, 2024

No problems easy to find what i wanted
August 19, 2023
Previous review

No problems easy to find what i wanted

Date of experience: August 19, 2023
Illinois
2 reviews
0 helpful votes
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Helmet arrived damaged
June 15, 2024

I was sent a damaged helmet yet am somehow responsible for the $10 fee to return it. Doesn't make sense. It's one thing if I decide I don't like a product, but it's not my fault that you sent me a damaged item. I should t be responsible for the return fee.

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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New helmet
June 15, 2024

Rev zilla had just the helmet i needed. Ordered for second day delivery. So the helmet took 5 days to reach me via usps. Helmet sat 30 miles away from my house. Should have been delivered on a Saturday, but not delivered until Monday. Gloves orderd at same time made to Cali on Saturday. Helmet from Las Vegas took 5 days to go 675 miles.

Date of experience: June 5, 2024
Pennsylvania
1 review
0 helpful votes
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Motorcycle gloves
June 15, 2024

I ordered 2 pair of the icon twenty niners. They are super comfortable as a light weight glove for warm riding.

Date of experience: June 5, 2024
Michigan
1 review
0 helpful votes
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Everything went well
June 15, 2024

Everything was top notch with revzilla. Ill definitely order from there again.

Date of experience: June 5, 2024
Oregon
1 review
0 helpful votes
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Great Experience Every Time
June 15, 2024

Great customer service, great products, I can't complain!

Date of experience: June 5, 2024
Washington
1 review
0 helpful votes
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Great service poor shipping
June 15, 2024

Product and customer service was excellent, paid for 2 day delivery and revzilla sent US postal service.

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
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New adventure riding gear
June 15, 2024

Comments about the sizing being on the small side were accurate. I ordered a size larger and they fit perfectly.

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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Good stuff
June 15, 2024

Products came fairly promptly. Good pricing good products

Date of experience: June 5, 2024
Oklahoma
1 review
0 helpful votes
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Purchase review
June 15, 2024

Good business, buy there frequently, always had good support.

Date of experience: June 5, 2024
Aruba
1 review
0 helpful votes
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Great to do business with
June 15, 2024

Great communication,
Representative was of great help.
Helped resolve my mistake immediately.

Date of experience: June 5, 2024
Jamaica
1 review
0 helpful votes
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Best in the business
June 15, 2024

Seamless bottom to top. No issues from shopping to shipping.

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
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New Shocks
June 15, 2024

My 2012 HD touring bike lost its seal in the air shocks. I went with a coil over, progressive shock. I shopped several locations before settling on RevZilla. I didn't want to spend too much money, and they had just what I needed. Reasonably priced, with a quick delivery. I wasn't sure which length to pick, so I went middle of the road. The shocks installed easily, with new hardware. I'm thankful for RevZilla and their products.

Date of experience: June 5, 2024