business logo of RevZilla

RevZillaReviews 13,998

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


revzilla.com
Founded in 2007
+31
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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,557
quality
10,996
This company responds to reviews on average within 3 days

Instant Feedback

117,683 reviews
Oregon
1 review
0 helpful votes
Follow Adam K.
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Revzilla quickly fulfilled my order for a MotoZ Adventure tire. Their price was competitive and their connect to Cycle Gear was very helpful for installation.

Date of experience: July 18, 2024
Michigan
1 review
0 helpful votes
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Still waiting to receive a refund or exchange on something that was sent back 2 weeks ago.

Date of experience: July 18, 2024
Texas
2 reviews
0 helpful votes
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Easy peasy
July 28, 2024
Updated review

Easy to find stuff, correct product shipped, happy with everything

Date of experience: July 18, 2024

Plenty of options, good price range
April 26, 2024
Previous review

Plenty of options, good price range.

Date of experience: April 16, 2024
Kansas
2 reviews
0 helpful votes
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Nice product but Velcro straps should have been longer as product was too tight. Had to make adjustments with some zip ties. It does work well.

Date of experience: July 18, 2024
California
1 review
0 helpful votes
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Good web interface on mobile and tablet. Easy to sort through the multitude of gear options. The videos are a substantial plus for the shopping experience. ZillCash seals the deal, so to speak.

Products-wise, RevZilla has a wide selection for gear. Parts for the KLR650 might be limted, throughout the market (e.g radiator, hoses, fan recently) but for the general stuff (air filter e.g) I can trust RevZilla for the quality parts too.

Date of experience: July 18, 2024

RevZilla has the parts I need, plus some additional...
September 25, 2023
Previous review

RevZilla has the parts I need, plus some additional maintenance items on the wish list. The reviews for the new battery seem really quite reliable. The gear selection here is solid, too.

Date of experience: September 25, 2023
California
1 review
0 helpful votes
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Sincerely care about their customers.
July 28, 2024
Updated review

I don't even bother shoping elsewhere. Convenient, good value, excellent customer support and easy to navigate.

Date of experience: July 18, 2024

As always, friendly, knowledgeable and patient staff
September 9, 2023
Previous review

As always, friendly, knowledgeable and patient staff. User friendly web site and easy check out. A loyal fan

Date of experience: September 9, 2023
Maryland
1 review
0 helpful votes
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Great deals
July 28, 2024
Updated review

Great deals and great products! Fast shipping a great points system

Date of experience: July 18, 2024

Always great prices and product availability
July 29, 2023
Previous review

Always great prices and product availability.

Date of experience: July 29, 2023
Michigan
2 reviews
0 helpful votes
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Always a pleasure buying from Revzilla.
July 28, 2024
Updated review

Reasonable prices, a good search function, and a nifty garage option to save my vehicles and ensure that parts will fit my bikes.

Date of experience: July 18, 2024

Quick and easy searches
September 13, 2023
Previous review

Quick and easy searches. Love the UI.

Date of experience: September 13, 2023
Minnesota
1 review
0 helpful votes
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RevZilla always has the best prices, carries the best brands, always has lots of products to choose from and quick shipping.

Date of experience: July 18, 2024
Oregon
1 review
0 helpful votes
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Cycle apparel
July 28, 2024

Great, products fit, as recommended by agent. Very good help with sizing.

Date of experience: July 18, 2024
Texas
1 review
0 helpful votes
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Satisfied, again.
July 28, 2024

I have used RevZilla on numerous occasions, buying different items for different motorcycles. This last experience was no different, whereas I found what I needed, ordered, received accurate info on item delivery, received the part in good order, installed the quality part on my motorcycle. This item is the Longhorn Offset Highway Pegs by Kuryakyn, for my new FLHXSE. Look and feel great. Thank you.

Date of experience: July 18, 2024
Ohio
1 review
0 helpful votes
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Fast shipping
July 27, 2024

My part was in stock and shipped and in my hands before the end of the week...awesome company...will definitely buy from againm

Date of experience: July 17, 2024
Puerto Rico
2 reviews
0 helpful votes
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Best availability and prices
July 27, 2024

Very straight forward process, very user friendly. Great availability. That's why I keep coming back.

Only thing I'd say is the processing time. My recent orders have taken a week to process. Before that, my orders would take a day to process or three days at most. Other than that? Revzilla is perfect. It has been my go to since 2016.

Date of experience: July 17, 2024
Idaho
1 review
0 helpful votes
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Cooling vest
July 27, 2024

Quick, easy and good products. Vest works great. Ride in 100 plus temperatures and the cooling vest kept me cool.

Date of experience: July 17, 2024
California
1 review
0 helpful votes
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Cycle gear used white wheel weights on a black wheel.
They said that's all they have when I picked up my wheel.

Date of experience: July 17, 2024
Florida
1 review
0 helpful votes
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Normally solid
July 27, 2024
Updated review

Fair pricing, Shipping This time was pretty bad with FedEx. They said they delivered it on time, I got it 3 days later. I went looking around to see if it was delivered somewhere else but nothing. Got it three days later. I would rather they say he was gonna be late than to say. It Was delivered. But that was FedEx fault..

Date of experience: July 17, 2024

All good normally quick shipping too
June 25, 2024
Previous review

All good normally quick shipping too

Date of experience: June 15, 2024
Maryland
1 review
0 helpful votes
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Clear Motorcycle Eyewear
July 27, 2024

I inquired about clear motorcycle Eyewear, to which a representative was able to provide me with several suggestions. I chose a pair I desired, was given information about the return policy and was able to try the Eyewear. I am responsibly keeping the Eyewear.

Thanks.

Date of experience: July 17, 2024
Ohio
1 review
0 helpful votes
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Great experience super fast shipping! High quality products

Date of experience: July 17, 2024
California
1 review
0 helpful votes
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RevZilla screwed up then lied
July 27, 2024

I ordered 4 items from RevZilla all stating as in stock on a Sunday night. Monday morning I received notices that 3 were shipping and a few days later I received them but no word on the 4th.

Friday I started a chat asking for tracking info. The rep went silent for a minute then all of a sudden I had tracking in my inbox. The rep came back and told me the item is noted as ships within 3-5 Days and this was the fifth day and I should see tracking soon. I told her I just got the tracking and it's pretty obvious she made it happen. She d nied and swore it was coincidence that that shipping label appeared at the exact moment I inquired.

I get things get missed and accidents happen but don't lie to me, just apologize and fix it, I'll appreciate that way more than being treated like I'm an idiot

Date of experience: July 17, 2024
California
1 review
0 helpful votes
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Europian size 54 short
July 27, 2024

My ordered arrive with the wrong size, I ordered it last July 6, received july 9 because i paid the 2 days shipping and I drop it off last July 10 to return but until now i have not yet receive my refund. I really like the product but it was disappointing. I love revzilla, I bought a lot from them.

Date of experience: July 17, 2024