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RevZillaReviews 13,769

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


revzilla.com
Founded in 2007
+31
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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,514
quality
10,766
This company responds to reviews on average within 4 days

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116,510 reviews
North Carolina
1 review
0 helpful votes
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I ordered a tire for my Road King. Got it delivered to my front porch in 3 days.

Date of experience: July 27, 2024
Nevada
1 review
0 helpful votes
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Canceled order after 7 days
August 6, 2024

I ordered some side panniers for my bike, 4 weeks before a long road trip I take every year. I was anxiously waiting for them to arrive. After about a week and a half or 2 weeks I got an email saying they were canceled. I am now scrambling to find the same cases (Which are hard to find) and so I am settling for a different pannier that I hope will work for this trip. Its a brand new bike or I would have figured this out long ago.

That being said they gave me a huge 10$ discount code on my next order. Which 95% of the stuff on the website is 20% more expensive than other websites. Nice gesture, not nice that I am sorta screwed now.

Date of experience: July 27, 2024
Canada
1 review
0 helpful votes
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Bags arrived okay. But packing was terrible.
August 6, 2024

Marty from customer service needs to be retrained. Mounting piece was out of stock. Couldn't give me a price. Couldn't tell me when they would come back in. Couldn't tell me anywhere else that I could get the mounting piece for my bags. Packaging for bags was very poor. Box bags came in. Arrived ripped in several places. A miracle the bags were okay. Revzilla is usually good but very disappointed this time. Probably be looking elsewhere next time.

Date of experience: July 27, 2024
Rhode Island
2 reviews
0 helpful votes
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Quality products and good selection
August 6, 2024

Needed warm weather protective pants. Good selection available in various sizes. (I'm 36" short - 30" inseam) - which was no problem. The Klim Marrakesh I purchased fit well. Initially I was concerned as they are quite heavy - but on the road they are cooler than jeans and have all the necessary protection.

Date of experience: July 27, 2024
Pennsylvania
1 review
0 helpful votes
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I ordered a 2007 zx6r rear fender eliminator and it turned out it was for a stock exhaust. I have a aftermarket exhaust so I need to order a new one. But regardless what I ordered, I did not receive all the pieces of the kit. I was missing the rear brake/tail light.

Date of experience: July 27, 2024
Georgia
1 review
0 helpful votes
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Overall a good a purchase
August 6, 2024
Updated review

I bought this windshield and it does look a little bit different in person because it was less of a "smoked" screen and more of a "tinted black" screen. But it still looks great and the quality is there so I can't complain. I'm still very happy with my purchase.

Date of experience: July 27, 2024

Very easy to find and order what I need
May 17, 2024
Previous review

Very easy to find and order what I need.

Date of experience: May 7, 2024
Oklahoma
1 review
0 helpful votes
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Great
August 6, 2024

It was easy to figure out what windscreen fit my bike and shipping was fast. The product was just what I wanted and had instructions with all the correct hardware. I'm very happy.

Date of experience: July 27, 2024
North Carolina
1 review
0 helpful votes
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Its lagit
August 5, 2024

Dinnis kirk has stuff cheaper but did not feel like going through the process of price matching, but will be buying alot more for sons bike

Date of experience: July 26, 2024
Florida
1 review
0 helpful votes
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Right product good price
August 5, 2024

Easy to find what I was looking for, shipping was a little slow but totally expected.

Date of experience: July 26, 2024
Michigan
2 reviews
0 helpful votes
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Value and service
August 5, 2024

Had what I needed at a very competitive price. Quick accurate service, Fed Ex was a little "iffy".

Date of experience: July 26, 2024
Japan
1 review
0 helpful votes
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I ordered something on July 14th and I have reached out three times via email to find out when it will ship, because it says three to five business days but it has been ten business days. They never responded to my emails.

Date of experience: July 26, 2024
Florida
1 review
0 helpful votes
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Excellent prices Fast shipping
August 5, 2024

They had the best prices on tires and super fast shipping. Great deals

Date of experience: July 26, 2024
Virginia
1 review
0 helpful votes
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Gloves
August 5, 2024

Very small but they fit just about right. The colors are very nice

Date of experience: July 26, 2024
West Virginia
2 reviews
0 helpful votes
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Good quality and came packaged nicely
August 5, 2024

Easy ordering Came in quick well packaged described and shipped fast at a fair price! Great buying experience! Great value A++++

Date of experience: July 26, 2024
Wisconsin
1 review
0 helpful votes
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Everything I need for my Harley
August 5, 2024

Very easy to find things for my specific Harley and everything fits right every time.

Date of experience: July 26, 2024
Nebraska
2 reviews
0 helpful votes
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Extremely Happy
August 5, 2024

Great Price and Fast Shipping! Fit my deluxe perfectly!

Date of experience: July 26, 2024
Tennessee
1 review
0 helpful votes
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2003 Yamaha TTR225
August 5, 2024

Pleased with my experience.Will check out RevZilla in the future for parts need.

Date of experience: July 26, 2024
Virginia
1 review
0 helpful votes
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Revzilla A++
August 5, 2024

Called customer service with some questions they were very helpful. Placed my order online which was easy and shipping was fast! Also love the free shipping!

Date of experience: July 26, 2024
Oregon
1 review
0 helpful votes
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Even better than Amazon
August 5, 2024

So far it's been just wonderful. I look forward to shopping with you again.

Date of experience: July 26, 2024
Washington
1 review
0 helpful votes
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Best customer service EVER!
August 5, 2024

The guy in Denver took the time to make sure the gear I wanted was the right gear for the job. He didn't rush me at all! And in fact insisted I make sure all the gear is comfortable and took the time to make sure it fit properly! 100% recommend to anyone serious about riding and being safe!

Date of experience: July 26, 2024