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Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
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Shipping was delayed so I didnt get to break in the shoes before my msf, and the boots came with a pamphlet that talked about all the things they dont protect you from which is EVERYTHING. So cool that on Revzilla that wasnt really shown
I ordered things and receive things. I just didn't receive things as fast as I should have according to FedEx. My shipment was on their truck, in my city, for three days before they were able to deliver it. It's not like I haven't received items from FedEx before, I received my tire that I ordered after 2 days I ordered these items 2 days before I receive these items. It's not being delivered at my house. It's being delivered to a UPS store. Where they had from 9 o'clock in the morning till 6:30 at night to deliver it, but on the prior two days before it was delivered, it went back to the courier station by 2 o'clock in the afternoon. Needless to say, I don't like FedEx.
Super simple and easy to find what i wanted, checkout and wrap up my order, a great process and shopping experience.
I got a new tire for my Talaria x3 and it got to my door in about 2-3 days after ordering. I am definitely satisfied with the tire I got, especially for the price I paid. I'll be a returning client!
No issues at all. Smooth online experience, fast delivery, got exactly what I ordered.
I like my motorcycle boots. I like the fact that they don't look like boots but tennis shoes and the price was really good but the customer service through whoever does their emails with shipping. They are so funny and it really does make you look forward to your product coming in.
Thanks for the fast delivery and great service. I will be ordering again.
I love shopping here and will always check the site first for any motorcycle needs🥰 have love ever purchase so far from here
I ordered Klim pants that didn't fit well. I was able to easily return them for a pair that fit perfectly. Very happy with the overall experience and ease of returning my item.
Got I What I Ordered and I am happy with the price. I have ordered before and I was pleased as well.
Fast, dependable had my order in 2 days, had no trouble finding what I needed!
Much less expensive than other name brand pants like Rev'It. Pants fit well and have good protection features. I'm happy with them and would buy them again.
Easy to return too small item and order larger size.
I appreciate the excellent selection of available bags along with clear descriptions including dimensions.
Your people have been consistently helpful and professional. Some of your policies need review as they are not customer friendly. Otherwise, I would have rated my experience a "5".
I found what I wanted in a tire set and a place to have them mounted closer to my home thanks to Cycle Gear. Great to have a twoferone shopping experience!
I was stuck on the side of the road with a blown out front tire. I ordered a new tire and had it shipped to the shop for repair. The original tire was lost in transit and could not be replaced until an investigation was complete which was taking more than 5 -7 business days. The staff at Revzilla was able to help replace the tire and get it shipped to me quickly after complications with communication between Fed ex and Revzilla so i could get back on the road after losing valuable travel time. The Revzilla staff were friendly and able to help even during the frustrations being experienced by me. Thank you for the great resolution.
The service at Revzilla in general has been declining steadily over the last few years. Things never ship or arrive on time. You used to place an order, and within a few days the products would be at your door. Now things seemed to be dropped shipped from smaller business all over, and lead times are unpredictable at best.
I've spent thousands at revzilla over the years, and when possible my money will be going elsewhere now.
We truly appreciate your honest feedback. We're always striving to improve, and we hope to get things right next time. Thanks for sharing your thoughts with us!
Had to return jacket. After following the sizing chart, ordered a XL. There was no way it would fit. Even with the liner removed. Returned and ordered a 2XL. A little ticked that I had to pay the return shipping after I followed the sizing chart. These run smaller, go bigger.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Followed your sizing chart and the purchase was too small. Had to order another one.
We truly appreciate your honest feedback. We're always striving to improve, and we hope to get things right next time. Thanks for sharing your thoughts with us!