RevZilla

The RK chain I received was clearly fitted to a bike (links were very dirty and the OEMs box was clearly retaped) and had about 5 links missing which made it completely unusable. What it looked like to me is that another customer must have tried using it on their bike, but cut too many links off and then returned it back without notifying RevZilla. The chain still has the OEM lube but has a clear outline of a chain breaker tool. I understand counting links or even trying to identify things like a chain breaker stamp/print may be asking for too much, but the chain right of the box was dirty which I would think should raise an eyebrow for further investigation! Surely the return process should have caught this the first time around right?..

When I am just window shopping I go to RevZilla because there reviews of products is very detailed and informative. They the customer reviews help to complete my decision on if I will buy a product or continue to window shop.

It's so easy to choose the right products for your own adventure. Reveille has something for everyone. Thanks guys!

I received the wrong item, contacted customer support, and was then asked to provide significant proof. Once I had convinced the support agent that I wasn't lying, I was promptly shipped a replacement, but not given the return label I was told to use. It took several attempts and over a week before customer support was able to get me a return label.

When a retailer screws up my order, I expect more. A few dollars in "Zilla Cash" would have been a very nice gesture to make up for the extra delays and work on my part, or at least belief that I really did receive the wrong part. I've been a RevZilla customer for a long time.

I ordered a 2-pack of light weight helmet liners. I was sent a baclava instead. Called customer service and problem was resolved professionally. Kudos to the gentleman that helped me. Great company. My correct package arrived the next day. WHAT Service!

Revzilla continues to provide excellent customer service and quality products. Shopping for new cheek pads for my Shoie RF 1400 helmet could not have been easier. They arrived in a timely manner and fit perfectly. As always, Revzilla came through.

First time user. I liked they had my size in stock. I had to return a pair of pants and was able to print a return label easy enough. The boots I ordered were as expected good fit and as advertised. I'm still shopping for my replacement pants. I will use RevZilla again.

Decent pricing and quick shipping. I've never had a issue with RevZilla and use them when I can. The catalog is pretty extensive but sometimes it falls short and while I realize nobody can carry everything I feel like the catalog has some holes in it.

I purchased a helmet, visor and shield for the same helmet. All items showed in stock and said it would ship next day. Helmet did. Visor, 5 days later. Shield, after 8 days get notified it isn't in stock. I bought them all together to make the helmet I wanted. Now I am missing a key part.

Bought new riding gear for my husband; his other gear was 20+ years old. Picked it out for an anniversary present. Shipping was fast and when the gear arrived it fit him perfectly! Very happy with the high vis to keep him safe.

No purpose in ordering from RevZilla when buying from European suppliers (WAY cheaper) get here quicker? Two friends ordered different things from italian suppliers and they got here in 5 days. Mine took 7 from revzilla. More expensive even buying refurbished and took longer? Item was perfect though.

Nowhere was it mentioned that I would need to pay $237 import tax on my helmet. And nowhere did it state that I was required to contact UPS in order for them to send me an invoice to be paid before my helmet could clear customs. Even after 5 emails to Revzilla with screenshots of my tracking history they sort of didn't really no why my order was being held up at a warehouse for 6 days.

Great product and fast shipping!……………………………………………………………………

It was very nice and I'm very pleased with the riding bag I chose it was 100% better than I expected thank you revzilla I will be a returning customer

Found what I was looking for and was a swift and easy checkout process. Also they accept affirm as a payment method so if you qualify you can split the payments up over 6 payments if you like.

In general, I enjoy reveille and am quite pleased with the services. The product selection frequently does not have what I am looking for though. Specialty dirt bike upgrades are lacking. In my most recent shopping experience, I bought a set of Stockton snap ring pliers. They bent immediately as I tried to use them. I am very dissatisfied with the quality/usefulness of the product, and will be looking for a return.

I ordered a LS2 Modular helmet. At time of order, I was notified it would be 5 days before it left the warehouse. It took much longer than this with no notification from RevZilla of the delay. When I finally got notification that it was shipped it arrived 2 days before it was scheduled to. Does anyone at RevZilla have any idea what's going on within their company? I used to order quite a bit from RevZilla but lately they seem to be off their game.

Fastest I've ever received something I've ordered offline! From the point I ordered, I had it at my front door within 20 hours. CRAZY! And the motorcycle seat I ordered is flawless and exactly what I needed! Reveille is my go-to now. Thank you!

When online to purchase some head gaskets was able to find the ones I wanted purchased them and they were literally delivered to my house about a day or two best service by far will be coming back to order stuff from the site

Revzilla rocks! I requested a price match and in my opinion Revzilla went above and beyond in meeting my request. My new tire was received faster than expected! Revzilla's awesome customer service helped ease the pain of picking up a screw mid ride!