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RevZillaReviews 14,141

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,579
quality
11,138
This company responds to reviews on average within 4 days

Instant Feedback

118,439 reviews
Virginia
1 review
0 helpful votes
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Riding jacket
May 31, 2025

It's a good jacket it seems over all. Looks like it came with a removable lining and free stickers!... however. I know in general im a Med. But I probably need to return and get a large. It's a bit tight

Date of experience: May 7, 2025
Florida
1 review
0 helpful votes
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You do your job that's rare these days
May 31, 2025
Updated review

Great products good selection notifications on my order, good videos on how to, English speaking support you just do your job

Date of experience: May 21, 2025

Fantastic great advice from your call nerd line
May 20, 2025
Previous review

Fantastic great advice from your call nerd line

Date of experience: May 10, 2025
Georgia
1 review
0 helpful votes
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Great ordering experience!
May 31, 2025
Updated review

It was easy to find parts that fit my bike, fast shipping and quality parts. Pleasant transaction

Date of experience: May 21, 2025

Easy website to navigate
May 19, 2025
Previous review

Easy website to navigate

Date of experience: May 9, 2025
Illinois
1 review
0 helpful votes
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Great selection, great prices
May 31, 2025

Huge selection of helmets and other gear at great prices. Shipping was fast, received my helmet and couldn't be happier.

Date of experience: May 21, 2025
North Carolina
1 review
0 helpful votes
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Excellent
May 31, 2025
Updated review

Great experience overall I will continue to shop there, great prices Great stuff.

Date of experience: May 21, 2025

Wonderful helmet
April 17, 2025
Previous review

Great helmet fits nice wonderful customer service, i would shop again.

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
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Probably won't shop here again
May 31, 2025

I ordered a set of injectors and they didn't arrive for almost 2 weeks. The shipping said it would only take 4 days however when I called to find out what was going on, I was told I had to wait an additional day for them to tell me anything due to this "5" day policy you have for shipping issues. I still waited an additional 5 days after brining my issue up to customer service for my order to arrive. This is completely unacceptable and when trying to run a business, you need parts in a timely manner. I most likely will not purchase from revzilla again

Date of experience: May 10, 2025
Kimberly E. — RevZilla Rep
3 months ago

BRYAN, thank you for sharing your experience, and we’re sorry the delivery didn’t meet your expectations. It does appear the carrier let us both down. We appreciate your feedback and are committed to improving our service so delays like this can be avoided in the future. If there's anything we can do to make it right, please don’t hesitate to reach out.

Maine
2 reviews
0 helpful votes
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I purchased universal saddlebag supports and it's packaged with one side of cardboard and then the product is covered in a thin "hard" plastic and overall a size of 20"x5"x 3". The item was shipped in a box large enough for 50 of these with almost no protective materials inside. Due to that and the thin plastic the metal supports broke through the package and was tossed around the large box. Luckily the box was completely taped and that this is an item where it doesn't matter if everything is scratched. Probably won't order here again.

Date of experience: May 21, 2025
Kimberly E. — RevZilla Rep
3 months ago

Hi Casey, we’re truly sorry to hear your saddlebags supports arrived damaged, and we appreciate your detailed feedback about the packaging. We strive to improve the protection during shipping to prevent this. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@revzilla.com
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

If you decide to give us another chance in the future, we’ll do our best to provide a better experience.

Minnesota
1 review
0 helpful votes
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New lithium battery for my bike, online information gave me all the information needed to make a good decision

Date of experience: May 21, 2025
Virginia
3 reviews
3 helpful votes
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Easy online shopping
May 30, 2025

Almost unlimited helmet choices at reasonable prices. Easy online shopping; customer-friendly website

Date of experience: May 20, 2025
Iowa
1 review
0 helpful votes
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Was on phone with advisor for quite a while. Fully answered all my questions and completed my order.

Date of experience: May 20, 2025
Kansas
2 reviews
0 helpful votes
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Wrong Item received; TWICE.
May 30, 2025

Ordered a USWE Buddy Modular Dual Storage Pouch and have received a Modular Insulated Bottle Bag in error. Discussed wrong item sent to me with Sophia at Customer Service and she re ordered again. Three days later received ANOTHER Modular Insulated Bottle Bag in error; again! Called Customer Service AGAIN and Jonathan said they will research the warehouse inventory set up as it appears to be entered in error picking the wrong bin number associated with the part number.

Date of experience: May 19, 2025
Kimberly E. — RevZilla Rep
3 months ago

Kansas, thank you for your patience and for bringing this issue to our attention so clearly. We’re sorry for the repeated mistake and any frustration it caused — please rest assured we are actively investigating the inventory mix-up and committing to ensuring you receive the correct pouch promptly. Your experience is very important to us, and we appreciate you helping us improve.

DO
1 review
0 helpful votes
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Great product. Yet runs a bit small
May 30, 2025
Updated review

I loved the gloves. Great padding and protection, but they feel a bit stiff and tight. Looking forward to see if the loosen up a bit. I suggest going up a size if you have large hands.

Date of experience: May 20, 2025

This place feels like Christmas
March 29, 2025
Previous review

This place feels like Christmas

Date of experience: March 19, 2025
Maryland
1 review
0 helpful votes
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Great service
May 30, 2025

Always a great selection of products and fast shipping. Will always use revzilla

Date of experience: May 20, 2025
Arizona
1 review
0 helpful votes
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Best price, top quality
May 30, 2025

Revzilla is the first and only place I shop for everything motorcycles.best price, best quality

Date of experience: May 20, 2025
Illinois
1 review
0 helpful votes
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Cycle Gloves
May 30, 2025

Gloves were delivered fast and in Fantastic Condition.
Thank You.

Date of experience: May 20, 2025
Florida
1 review
0 helpful votes
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Rockford Bag Lid Speaker Kit
May 30, 2025

Product sounds amazing (don't go to Harley to flash get Volunteer Audio Flash kit sounds way better than Harley's flash)

Date of experience: May 20, 2025
Indiana
1 review
0 helpful votes
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Parts
May 30, 2025

Quick shipment, communicated/followup about when parts were shipped and when to expect to be received.

Date of experience: May 20, 2025
Tennessee
1 review
0 helpful votes
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Very satisfactory.
May 30, 2025

Ordered a set of tires... both showed in stock at order time. When one of them was NOT in stock, only 1 tire was delivered. Shipper did not adequately inform RevZilla, and they were not aware of the discrepancy. When I informed them of the short shipping, RevZilla investigated, found out what happened, and gave me a discount on another item. While not the most convenient, I was able to wait until the desired tire was back in stock. I reordered it, with the discount, and it was received promptly.

Date of experience: May 1, 2025
Turkiye
1 review
0 helpful votes
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Found exactly what I needed and at good prices. Smooth purchase and shipping.

Date of experience: May 20, 2025
Pennsylvania
1 review
0 helpful votes
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Revzilla
May 30, 2025

I found what I needed at a good price. Shipping was fast. Appreciate the YouTube tutorials.

Date of experience: May 20, 2025