Reverse Health

The customer service does not help the customers, no way you can receive reimbursement to cancel even 1 day after. I hope nobody fell into their claws. I had never used it and it has been a problem to get back my money

My wife loves this program. She is using it on my phone and she even sometimes shows me some exercises that are easy to do because I can not stand for a long time. Worth the money. She is eating healthy, makes me healthy dinners and she is happy!

At first they denied my refund request, however, when I was able to show them their terms of requesting refund, they were very helpful. Caroline in particular did a fantastic job of keeping in touch with me and getting my refund expedited. Very much appreciated all her help!

Super responsive team helps in no time. This is actually the first app that helped me to lose weight without hesitation. Meals are easy to make and very tasty. Highly recommend

A year ago, I don't remember when I must have clicked on something on Instagram out of curiosity to see about Reverse Health. Well, a year later they charged $99 for a recurring subscription. I didn't know I was subscribed. When I looked on my iPhone under subscriptions, Reverse Health does NOT show on the list. I had to seek out their website to make sure I was unsubscribed (I didn't even know I was subscribed!). They won't refund me even though I never use their program, and didn't know I had access to it. Instead they show me a screen grab of their policies that my subscription is non-refundable. Well, I never saw this policy! I'm like, where was I shown this?

Do not click on anything from Reverse Health, even if you're just curious.

Beware of their subscription auto renew function. They'll keep taking money for something you never asked for or wanted. You'll get scripted responses to your request for a refend and a whole lot of offers for things like longer, cheaper subscriptions but you'll never get your money back. They say they can't process a refund when it's actually that they won't. They care about money, not your health. Run far far away for this mob.

The app has been malfunctioning for a week. Miraculously it wasn't working in time for me to cancel my subscription. So I got charged for multiple months while I had a complaint open with them. Of course, they aren't going to give you a refund. They told me they would but then withdrew that. I just kept getting a message that they're very sorry this isn't the outcome that I wanted when they didn't give me the outcome they told me I could have. The messages felt like they were generated from AI. Totally frustrating and shows no integrity. So I have a nice broken app that I am paying for. It wasn't that great when it was working.

I subscribed less than 2 hrs ago. I did not expect to have to use a mobile app to get to meal plans.
How the service is offered, did not make that clear upfront.
This is false advertising.
When I ask to be reimbursed, I'm being ignored.

I've have - after struggle - been told that the subscription fee will be reimbursed, but it could take 10 working days. I will believe it when I see it.

I joined (my error) last night and within 3 minutes realized I joined the wrong program and messaged them immediately. After numerous messages and they kept offering me incentives to stay I said no. They said they'd get back to me within 24-48 hours. They just emailed me telling me how lucky I am that they'll only charge me 50% and give me lifetime access. No, I want my money back. I don't want to be associated period with a company who is this unethical. Horrible service. My husband is an attorney and said this is unethical practice and he will get involved next.

This is a scam. The so called diet is so limited that it is impossible to follow. You can record what you eat but it doesn't give you calories or any other value.
They refund your money.

I requested to cancel this within a day of taking it out. The app has been deleted and never used. I have emailed the company numerous times now regarding this issue and they kept replying trying to offer me something else. I was then charged again but they refunded that one and cancelled the subscription however they still haven't refunded me the original charges. They are now saying the time has lapsed and I won't get my money back so I have basically paid for something that I requested to cancel within 24 hours and never used! Yet another company that wants to swindle you into a subscription and refuses any refund if you want to cancel!

"Cancellation" only means that your subscription won't renew! It does NOT mean a refund. Upon opening the app, I saw that it was very geared towards giving you a specific diet and planning all your meals. TERRIBLE if you have a family to feed also. Did not appear at all flexible. Then, after an HOUR on the phone with "Belle" (also known as aggressive contractor in some overseas call center) I was referred to account services to see if the could refund my subscription. Fortunately, I can dispute payment on my credit card, because "Belle" was just an agressive upseller.
DON'T DO IT! JUST DON'T!

And they don't stand by their "100% satisfaction guarantee"! More junk science having us starve ourselves then shame us for being hungry. They have "nutrition coaches" that know less than my 5 year old about how to eat. Stay away! Such a waste!

A month's subscription does not mean a month. It means they'll take your money for subsequent months without notice. And they won't refund. They are unscrupulous in their practices, collecting money for a service you have not agreed to extend.

The programme itself is simply healthy eating but doesn't promote weightloss, and the app is so flawed it's laughable.

You won't find any negatives of note on their Facebook community as all posts have to be admin approved and they'd rather email answers than post things they don't like.

****AVOID****AVOID****AVOID****

I didn't mind 'trying' the app for £15 for 1 mth. Was interested in the Pilates which was ok. It auto renewed for £38, more than a gym membership! Ripped off. I would not want 2 mths of this app it's not good enough. No message to say it would auto renew. Scammers.

Their Auto Renew policy is an unfair contract term, and if they were at all concerned about their customers they would remind them prior to renewal to enable them to cancel. By taking the money out of my account with no warning they have left me in serious financial difficulty, struggling to afford food for a plan that is basically not worth it. When I raised this with them, they make pathetic offers of lifetime membership for free (worth £399, apparently), but cannot refund me the initial sum. I already have a life threatening illness and this companies uncaring attitude has made it much worse.

They put an ad on instagram for 5.99 and chargee me twice within a month on my paypal account 15,99 and 38.99! They don't answe messages. This is a ripp off.

I purchased this app thinking it would help with Menopause weight gain...absolutely useless and a gimmick to get you to sign up.
Read the fine print as they charge you another 180.00 Canadian in the subscription!
Worst app out of all the health and exercise apps and a total waste of money!
Why didn't I read these reviews first!

They have well written responses to my refund questions so I know this happens often!