• ResumesPlanet

ResumesPlanet

Overview

ResumesPlanet has a rating of 4.4 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumesPlanet most frequently mention cover letter, linkedin profile, and customer service. ResumesPlanet ranks 111th among Resume sites.

  • Service
    28
  • Value
    26
  • Quality
    27
Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
See all photos

What reviewers want you to know

Positive highlights

  • Many thanks to their writers, will definitely recommend them to others in the future.
  • Their customer service is good, but the resume writers are what I call AMAZING!

Critical highlights

  • Resume, LinkedIn profile, and Cover Letter exhibited poor grammar, sentence structure, and syntax.
  • However, to truly experience the results of applying with the finished product; it takes longer than 30 days.
How would you rate ResumesPlanet?
Top Positive Review

“Great product and service!”

Jane A.
11/10/23

Great product and service! They tailored my CV to what I exactly needed. Customer service advised me on how to properly place the order, were very attentive to how it should be done. Writer did a very neat format, and the content were impressive. Worth the price!

Top Critical Review

“Won't do revision - shady business”

Billy J.
7/4/23

I would skip this site and choose another service. After they did my resume, I applied for over 40 jobs and did not get 1 response. I asked for a very slight revision and was denied. They wanted me to repurchase a complete package. This was after spending over 300 on the initial package. I would certainly never do business with this company again.

Reviews (168)

Rating

Timeframe

Other

Reviews that mention popular keywords

linkedin profile (6) many thanks (3) 30 days (3) customer service (4)
Thumbnail of user xkb5um88wwew3jy
1 review
1 helpful vote
July 4th, 2023
Verified purchase

I would skip this site and choose another service. After they did my resume, I applied for over 40 jobs and did not get 1 response. I asked for a very slight revision and was denied. They wanted me to repurchase a complete package. This was after spending over 300 on the initial package. I would certainly never do business with this company again.

Service
Value
Quality
Thumbnail of user nk104
1 review
1 helpful vote
March 7th, 2021

Do not purchase any services from this company if you value your time and money! The resume writer assigned had no knowledge of my specific industry, did not speak/write English well and the final resume was full of spelling and grammar mistakes and did not read well to a knowledgeable audience.
I had asked for a refund which was denied because their internal quality control specialists reviewed the resume and deemed it as being of superior quality.

Tip for consumers:
Do not use

Service
Value
Quality
Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Dear NK,
Thank you for your review. We are very sorry that you were not satisfied with our service. Our main goal is to create a high-quality product and to provide an exemplary level of service. Your comments regarding the bad quality of the resume will be used for coaching and training purposes. We took all the necessary precautions and we will do our best to never let the same situation happen again. May we request that you provide us with your order number so we can further investigate? We hope to hear from you soon.

Thumbnail of user safwank
1 review
1 helpful vote
February 10th, 2021
Verified purchase

I reached out to resumesplanet to help work off my existing resume. I opted for the package that included the linkedin, cover letter and resume work and was beyond disappointed after receiving my order. The work done was substandard and had grammatical errors, the content was generic and seemed like it had been drafted by a school going teenager. They literally included "Tech savvy" as one of my core competencies. (I'm a digital marketer!) Save your money and go someplace else instead, their company is registered in Cyprus and everything seems suspicious about the entity when you do a little extra research. I was stupid enough to trust them and hand over $200+ dollars but I guess I've learned my lesson.

Tip for consumers:
Do not fall for any of their discounts, as soon as you fill out the information form they have salespersons who will immediately reach out to you saying you have a one time discount. They'll even assist you till you make the entire payment and assure you of the best service. DO NOT FALL FOR IT.

Products used:
Neither of the products.

Service
Value
Quality
Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Dear Safwan,
Thank you for your review. We are very sorry that you were not satisfied with our service. We put great importance on the quality of our product and the satisfaction of our customers. Your comments regarding the bad quality of the paper and customer service will be used for coaching and training purposes and we will do our best never to let the same situation happen again. May we request that you provide us with your order number so we can further investigate? We hope to hear from you soon.

Thumbnail of user markb3036
1 review
1 helpful vote
May 18th, 2021
Verified purchase

I purchased the the military resume level and they do not know how to translate military into civilian. Their guarantee is a joke, you only have 30 days for the interview guarantee. No help from customer service. I would recommend avoiding resume planet.

Products used:
Military resume

Service
Value
Quality
Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Dear Mark,
Thanks for your feedback. Our main goal is to create a high-quality product and to provide an exemplary level of service. Your comments regarding the bad quality of the resume will be used for coaching and training purposes. We took all the necessary precautions and we will do our best to never let the same situation happen again. May we request that you provide us with your order number so we can further investigate? We hope to hear from you soon.

Thumbnail of user paulc2847
1 review
1 helpful vote
August 12th, 2022

Absolutely horrid. Words strung together that made no sense whatsoever. Did NOT have any industry experience and Jr. Level "writer" at best. They turned items I had on my resume' into factually incorrect statements and used wording completely inappropriate for the industry. I sent an entire outline of all the mistakes and continued to request a refund.

They do not provide any ATS scanning results (btw my resume came up a "Low Match" against a position that I matched 100%).

Their "guarantees" mean nothing. After reviewing, they came back with a 50% refund offer when NOTHING they provided was of any value. Their own assessment was "The document is partially usable" and "Partially usable" to two of the 3 categories they evaluated. The reality is that none of the artifacts were usable at all. I would have been mortified to submit my resume and the same for their "cover letter", "follow up letter", or "thank you letter"; better off writing your own.

They will immediately try to upsell you and convince you that you should spend more with them - do not.

I simply cannot warn you strong enough - DO NOT USE THIS SERVICE. Seek other sources and ones who actually deliver on their "guarantee" - these folks do not.

(Blurred photo provided to give scope to the edits from a "first pass", of the first page, by me on their work)

Tip for consumers:
Don't use them if you are above mid-level in your career. They will feature your tasks but not structure as achievements and simply cannot handle the influencing, relationship management, or other aspects of a Sr. level position.

Products used:
Resume' re-write, cover letter, follow up letter, thank you letter.

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Dear Paul,
Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.
Our goal is to provide consistently reliable products and an exemplary level of customer service. Could you please provide your order number for us to check your complaint? Will be waiting for your reply.

Thumbnail of user angied202
1 review
2 helpful votes
October 13th, 2022

The only good thing I can say about this experience is that they tried to help
Too many issues to even start to explain
They even asked me for $90 more so they can deliver a great application
EXCEPTIONALLY disappointed by the whole experience and would not recommend

Tip for consumers:
I would not recommend to use

Products used:
They were writing a job app

Service
Value
Quality
Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.
Our goal is to provide consistently reliable products and an exemplary level of customer service. Could you please provide your order number for us to check your complaint? Will be waiting for your reply.

Thumbnail of user mariaj1193
1 review
0 helpful votes
October 25th, 2022

I purchased the package - resume + coverletter + LinkedIn profile. Described my experience, concerns, expectations in detail, provided 2 copies of my previous resumes, provided reference letters and my LinkedIn profile information. I also chose the 5 day delivery to allow the writer to really tackle it all.

1 - the delivery was delayed by 2 days, violating the purchase terms. During those 7 days the writer worked on the files I didn't get so view any of it.

2 - once they finally provided the files, 2 days late, I immediately provided feedback on the design and the content.

The design was horrid, the excessive bolding and highlighting and use of unpleasing colors created a poor first impression, and most definitely would deter anyone from reviewing the resume.

The content was a joke - the writer copied the bullet points from my existing materials, and in certain spots didn't realize they copied/pasted into the wrong section. They failed to create the narrative in any file (resume, coverletter, linkedin profile), completely failed to make it accomplishment oriented.

I went back and forth with the writer several times, provided additional information and design samples just to keep getting worse results.

I then reached out to the Support and requested another writer or a refund. I was told to file an official complaint, which would be reviewed by the investigations team.

The investigations team determined the resume is "fine" and they won't issue a refund.

How is this not scam?

Tip for consumers:
Don't use this site, the negative reviews out there are not fake.
I chatted with (multiple) customer service agents who claimed the negative reviews are A, fake, B, old and about writers that performed poorly but no longer work with the company.
As of October 2022 I can say that the results were poor and the guarantee was not honored.

Service
Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.
Our goal is to provide consistently reliable products and an exemplary level of customer service. Could you please provide your order number for us to check your complaint? Will be waiting for your reply.

Thumbnail of user bridgetv14
1 review
4 helpful votes
February 26th, 2020

This is 100% a scam and not a quality service. I endured 5 rounds of edits with 3 different writers. All the edits I requested were incorrect and they changed words I never asked to edit. The layout included too many symbols and the wording was too lengthy. The ATS software would not pick it up. When I requested a refund they refused to give my money back and said that my resume was partially usable. Who wants a partial resume?! Horrible customer service!

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Dear Bridget,
We would like to thank you for your review and we are more than willing to assist you in any possible way we can. We are very sorry that you were not satisfied with our service. Please rest assured that we will do our best never to let the same situation happen again.
We will do all the necessary precautions and we will coach the writer and the support agents who worked on your order.
Kindly provide the order number so we can investigate your complaints.We hope to hear from you soon.

Thumbnail of user evanl125
1 review
1 helpful vote
March 15th, 2022
Verified purchase

I submitted my order on 11Mar22, and immediately after, I was upsold their KSA service. I agree to the KSA service, and incompetence ensues. Support requests an extension and then cancels my order while I am sleeping (12Mar22). The following day (13Mar22), support promises to complete my order in three hours. I wake up the next day (14Mar22), and I discover they canceled my order again without notifying me!

I have already requested a refund, and at the time of this posting, both charges are pending... Save yourself the headache and avoid this company like the plague.

Service
Value
Quality
Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

We apologize for the bad experience. We have always been known for the quality of our work and we regret to hear about this. May we request that you provide us with your order number so we can further investigate? We pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met and we will be glad to discuss this case further with you. We hope to hear from you soon.

Thumbnail of user lucyl213
1 review
1 helpful vote
May 11th, 2020

The false claims:
1. 99. 9% satisfaction guarantee: This is valid only for 1 day.
2. Interview Guarantee: Your resume will be tossed even after their so called "ATS Compliant" Resume.
3. Unlimited Revision: You only get a few revisions.
4. After 30 days then don't know who you are.
5. Unfriendly and irresponsible customer service.
6. Unprofessional writers. So many grammatical mistakes
Most of the reviews are written by their employees and hence 4 and 5 stars. So be aware!
They will rather destroy your resume.

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Thank you for your review. We are very sorry that you were not satisfied with our service. We put great importance on the quality of our product and the satisfaction of our customers. We're offering custom resume writing services since 1997, and you can always use our paper writing services with full confidence. Your comments regarding the bad quality of the paper and customer service will be used for coaching and training purposes and we will do our best never to let the same situation happen again. May we request that you provide us with your order number so we can further investigate? We hope to hear from you soon.

Thumbnail of user larrye116
1 review
6 helpful votes
January 18th, 2020

This is a scam. Resumesplanet gets all of their traffic by writing fake reviews on other websites. Google Resumeplanet reviews and look at the sites giving them 5 star reviews. These are fake sites that are set up by Resumesplanet. They also use the same sites to trash on competitors.

Check their BBB rating. You can also call their number and see that this scam is run out of another country.

Don't fall for this.

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Dear Larry,
We would like to thank you for your review and we are more than willing to assist you in any possible way we can. We are very sorry that you were not satisfied with our service. Rest assured that we are a legitimate company with thousands of customers all over the world and experience more than 15 years. We would like to ask for your order number so we can investigate your complaints.We hope to hear from you soon.

Thumbnail of user tobiass23
1 review
4 helpful votes
December 16th, 2019

I checked with multiple resume writing service websites all criteria that's important to receive a professional resume. I confirmed that the writers at Resumes Planet are all natively English speaking by contacting them via chat and asked that question multiple times.

The resume service I ordered was a 24h service. I anyway gave myself 4-5 days to allow revisions etc.

I provided my old resume, links to the jobs I like to apply for, link to my Linkedin page that's up-to-date.

The first draft I received was improper and even confusing language that made no sense and were in many sentences not even related to my job. This went back and forth until the ResumesPlanet.com was changing the writer. The next draft I got was now already 6-7 days after my initial order and the wording and language made very little sense. It was obvious that the writers tried way too hard and were unable to form a sentence that makes much sense.

Here just one of many examples:
Bear high moral fiber and exceptional work ethic to manage multiple priorities by sustaining a healthy work-life balance and taking keen interest in traveling, outdoor sports, motorcycles, languages and cultures, and social events among others.

The result was the service was unable to provide a resume until today and they refused to repay me even though there were many indications that the writers lack skills and the company is actually located abroad and in a not natively English speaking countries trying hard to hide that.

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Dear Tobias,
We would like to thank you for your review and we are more than willing to assist you in any possible way we can. We are very sorry that you were not satisfied with our service. We put great importance on the quality of our product and the satisfaction of our customers.We would like to ask for your order number so we can investigate your complaints.We hope to hear from you soon.

Thumbnail of user rondas73
1 review
0 helpful votes
April 21st, 2021

Guarantees are set up so they can't be used. They make you wait 30 days to see if you get an interview then they tell you the guarantee was only for 30 days. They don't ever refund (customer service admitted she had never seen it). Out hundreds of dollars, ugh.

Tip for consumers:
Go elsewhere!

Products used:
Resume and cover letter. They claim refund/guarantee but you can't get one.

Service
Value
Quality
Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Dear Ronda,
Thank you for your review. We are very sorry that you were not satisfied with our service. We put great importance on the quality of our product and the satisfaction of our customers. Your comments regarding the bad quality of the paper and customer service will be used for coaching and training purposes and we will do our best never to let the same situation happen again. May we request that you provide us with your order number so we can further investigate? We hope to hear from you soon.

Thumbnail of user billyb227
1 review
2 helpful votes
February 13th, 2020

Here are just some excerpts:

- "I am writing in reference to your job posting. I believe that my work experience in technical writing and editing, including user guides, white papers, digital content, and instructional materials."
- "During my career, I have successfully performed on various positions, including Senior Technical Writer, Editor, and Content Developer. Providing practical recommendations to authors, analysts, and managers to improve overall report content. Proven ability to write and edit comprehensive research reports, press releases, blogs, and other documents for content and grammar."

Worst. Purchase. Ever. Totally pathetic. And they will not refund money

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Dear Billy,
Thank you for letting us know about recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns. Our goal is to provide consistently reliable product and an exemplary level of customer service. We would like to ask for your order number so we can investigate your complaints. We hope to hear from you soon.

Thumbnail of user kristenr19
3 reviews
4 helpful votes
June 29th, 2018

I paid $179 for resume to be written and completed in 24 hrs. After 15 messages in some chat room filed a dispute with PayPal.

Not legit

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

We are sorry to hear about your bad experience and we are more than willing to assist you in any possible way we can. We have always been known for the quality of our work and we regret to hear about this. Please provide us your order number via Live Chat on our website so we can further investigate on this matter. Thank you for contacting us.

Thumbnail of user thomasd660
1 review
0 helpful votes
April 3rd, 2020

Resumesplant is a poor quality resume company. Most of there reviews are written by their employees.

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Thank you for your review. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns. Our goal is to provide consistently reliable product and an exemplary level of customer service. We would like to ask for your order number so we can investigate your complaints. We hope to hear from you soon.

Thumbnail of user monaw20
1 review
2 helpful votes
July 31st, 2019

Dont send any money on this service. They will not do anything but plug key words all over a page. The mistakes was so bad I couldn't do anything or even make all the revisions without starting over. They don't allow you to talk directly to the writer on the phone so you know it's a scam. They are not based in the USA.

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Dear Mona,
Thank you for letting us know about recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns. Our goal is to provide consistently reliable product and an exemplary level of customer service. May we request that you provide us with your order number so we can further investigate? Our main office is in Delaware, USA. We hope to hear from you soon.

Thumbnail of user joeh301
1 review
4 helpful votes
October 1st, 2018

Resume had typos and incorrect spacings. The writing was also uninteresting and not compelling. The first word used was "competent". The cover letter was standard and boring. I sent back and the next results were not great either.

Overall the resume looks wordy and not concise. The design was blocky and very dated looking, not modern for use in the tech world. The writer admitted he was having trouble formatting. I then had to take this work, correct typos and use an online template (Zety). I spent $200 bucks for this?

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

We are sorry to hear that your experience did not go well. We are normally known for our exceptional attention to detail, and we regret that we missed the mark. Someone from our team will contact you to attend to your concern and take the necessary measures. Thank you for contacting us.

Thumbnail of user lindao161
1 review
3 helpful votes
June 9th, 2019

DON'T BE A FOOL AS I WAS AND BELIEVE THAT THEY WILL PRODUCE A QUALITY PRODUCT. IT'S CRAP AND WHEN YOU REQUEST A REFUND YOU ARE EXPECTED TO WRITE A PERSUASIVE DISSERTATION AS TO WHY YOU WANT THE RETURN AND THEN IF YOU ARE FORTUNATE TO RECEIVE A REFUND IT IS A VERY SMALL PERCENTAGE OF WHAT YOU PAID. IN ADDITION ONCE YOU DO PAY YOU ARE IMMEDIATELY REQUESTED TO PAY AN ADDITIONAL $159. SAVE THE AGGRAVATION AND EXPENSE OF THIS PISS POOR COMPANY.

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

We are sorry to hear about your bad experience and we are more than willing to assist you in any possible way we can. We would like to ask for your order number so we can investigate your complaints.We hope to hear from you soon.

Thumbnail of user kirillb4
1 review
3 helpful votes
March 9th, 2018

I placed order for Resume and Cover letter 02/19/2018. I got my order 02/24/2018. After checks I get 60% plagiarism and a lot of mistakes in the resume. Resumes Planet refused to return the money.

Service
Value
Quality
Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

I am very sorry for what happened. It was unacceptable and will never happen again. We pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. (I know that we have let you down, and for that we are very sorry.) Please provide us with more details about your experience or an order number via Live Chat on our website as every situation is exceptional and we would like to attend to it. Thank you in advance!

Thumbnail of user lindag2020
2 reviews
0 helpful votes
August 8th, 2021
Verified purchase

I don't even know where to start in order to tell you how awful my resume is. Let's begin here: Two whole job descriptions are completely reversed. I seriously think the writer looked up job titles, used a thesaurus, and wrote my resume. I supplied this writer with my resume. My jobs are very basic and entry level. My best guess is that the writer found job descriptions on the internet and had their English thesaurus open and used words that would never be used be an American to describe being a hotel front desk agent. "Succor?" Seriously? Furthermore, there were soooo many assumptions made by the writer of this resume and flat out lies ON MY RESUME. It says I managed/supervised people. I never remotely implied that any where. I was so excited to get this. I paid to expedite it. Instead, I had to completely edit it and I'm still not finished. I want my money back. And let's talk about the LinkedIn profile I paid for. I thought this was a turnkey Linked In profile. Oh no. I had to go to my basically blank LinkedIn profile and copy and paste everything. I had to sit and figure out where to paste everything. I COULD HAVE WRITTEN IT MYSELF. The writer wanted my LinkedIn profile email. I didn't understand why because I had zero contacts… a blank file. Huge misunderstanding as to how that was supposed to work. I never would have paid for what I got for LinkedIn or anything else (resume and cover letter.) Yes. I'm livid. $250 for all of it. I want my money back.

Tip for consumers:
Good luck

Products used:
I had to gut the resume they sent me and copy/paste LinkedIn information myself. Not turnkey. I paid for an expedited package: Resume (pdf and .docx), cover letter, and LinkedIn profile.

Service
Quality
Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

Dear Linda,
Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns. Our goal is to provide consistently reliable products and an exemplary level of customer service. May we request that you provide us with your order number so we can further investigate? We hope to hear from you soon.

Thumbnail of user bobbir6
1 review
4 helpful votes
September 18th, 2018

My experience with this company was not very positive. I put in a request for a resume and sent in my current resume along with the question sheet they sent out. The cost for this service was 149 dollars. Unfortunately I did not realize at the time that my current resume was missing one job experience that I really wanted reflected upon my new resume. When I received my new resume I contacted the company to see if I could have my resume updated to include this information and they responded with, I would need to pay to have an entirely new resume created. I understand that it would take someone time and effort to add information into resume and so I can understand that it would cost more money if you were to forget information but to make you pay for an entirely new resume is a scam. Additionally, they claim they never received my additional information questionnaire that I know I sent to them. However, they did manage to send me ads continually on other services that they could provide for additionally money. There was no contact from the writer regarding my resume or follow-up regarding the additional information questionnaire they allegedly never received but there was a follow-up message to see if I really wanted those additionally services they previously offered. The staff was extremely professional and I cannot say that they are at fault for this but rather the company in general. I would never recommend this company. Go someplace else that actually wants to help you create a resume and does not just want your money.

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

We are sorry to hear that your experience with us did not go so well. We are normally known for our exceptional attention to detail, and we regret that we missed the mark. Someone from our team will contact you in order to resolve this matter. We would like to attend to it and make sure this case is properly investigated. Thank you for contacting us. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
UPDATE - 9/25/18
Thank you very much for your cooperation and understanding. As a part of our continuous effort to ensure that our customers’ needs are being met, we have immediately took necessary action on your case and we are glad that you are now fully satisfied after receiving the free revised copy of your order. We are always willing to assist our client in any possible way and if you have other concern/s, feel free to let us know. We are also looking forward to do business with you in the future.

Thumbnail of user vitalyt1
1 review
5 helpful votes
July 12th, 2018

If you are a seasoned professional, especially a Techie, stop and look elsewhere.
I gave them my generic resume and asked to write a professionally looking Sr. Mechanical Engineer resume, cover letter and TY letter.
The cover letter was referring to me as "Executive" and didn't list a single reference to my skills and experience, which may be interested to Hiring Manager for this particular position.
Same with resume: the big pile of useless phrases, very little references to skills, experience and what I did in previous companies and those "very little" were simply partial cut-and-paste from my original. But when they changed something, it looked really bad.
For Sr. Mechanical Engineer position what does the following statement mean: "Served as a vendor and component selction, product validation, compliance and safety, sustaining and customer support"? Spelling err in "selction" is theirs too!
How about that: "Made use of stepper motors, gears, load, torque and stress calculations."
After trying 2 different writers and wasting 1 1/2 weeks I requested refund. They only want to give me 75% because Cover Letter they deemed usable in spite of my 6-paragraph annihilating analysis. Will call credit card and dispute the charge.

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

We apologize about the bad experience. We have always been known for the quality of our work and we regret to hear about this. May we request that you provide us with your order number through Live Chat on our website so we can further investigate? We pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met and we will be glad to discuss this case further with you to check the best options to resolve this issue.

Thumbnail of user desirea2
1 review
2 helpful votes
May 13th, 2019

They give you a 100% guarantee that is not worth anything. After you pay all the money for the service and purchase the extras, you are told there is a 100% guarantee of an interview. After circulating your resume for 30 days with no interview they tell you that they are sorry but there is nothing they can do and you are out of your rewrite period. As we all know, it takes more than 30 days for companies to post and recruit for a job and ResumesPlanets knows this. They get you with telling you you have a guarantee with them but the only guarantee you have is that they will take your money and leave you high and dry with a resume not worth the paper it was written on.

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

We would like to apologize for your negative experience. Please provide us with more details about the situation or an order number so we can further review the case and attend to it accordingly. We look forward to hearing from you again.

Thumbnail of user scottd243
1 review
2 helpful votes
July 23rd, 2018

Resume, LinkedIn profile, and Cover Letter exhibited poor grammar, sentence structure, and syntax. Some spelling and punctuation errors were also found.

The writer did not appear to have a good grasp of English language, relied excessively on buzzwords, and made grandiose claims without substantiation.

The writer did not appear to have any knowledge of my field of expertise or professional skillets.

Communication with the writer was indirect using their website. The ability to provide instructions to the writer is constrained by a character limited text field. It did not feel as though my requests were addressed or even understood.

After highlighting my displeasure with their product, their only response was an apology and an offer of a minor discount on another one of their products.

In my opinion, this service is not professional or adequate for anyone who needs a high quality product. I paid well for this service but had to re-write everything they sent.

Thumbnail of user jacobw29
Jacob W. – ResumesPlanet Rep

We regret about your negative experience. We always strive that the product delivered to you will meet your satisfaction but should there be improvements you wish to have we offer free and unlimited revision within 30 days of receiving your order until you are fully satisfied. Please provide us with an order number via Live Chat on our website as every situation is exceptional. We would like to attend to it and make sure this case is properly investigated. Thank you in advance!

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Resumesplanet.com - first-rate professional custom resume writing service, providing helpful career tips and more to help get your career on track.

Company Representative

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Jacob W.

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