• Resume Go

Resume Go

Overview

Resume Go has a rating of 3.03 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Go most frequently mention cover letter, job search, and whole process. Resume Go ranks 48th among Resume sites.

  • Service
    28
  • Value
    29
  • Quality
    29
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Resume Go?
Top Positive Review

“They're AWESOME in all caps!”

Alphonso W.
10/30/22

They're AWESOME in all caps! I had a family emergency with my kids come up back to back for both times I had scheduled my 1-on-1 with my writer and she was perfectly chill and understanding about the whole situation. Even more importantly, the resume I got was superrrrr well-written and better than even the pro examples you see online. This was definitely top notch service I was getting and I am grateful for their help.

Top Critical Review

“Never Received My Resume”

Aviana R.
2/19/22

I am not a business owner just an individual looking for a new job. I ordered my resume from this company in June of 2021 and have yet to receive a finished product. Despite repeated attempts to contact customer service, customer service told me they would assign me a new writer. I attempted to reach out to them again and was ignored. This was a complete waste of time and money.

Reviews (141)

Rating

Timeframe

Other

Thumbnail of user alphonsow20
1 review
0 helpful votes
October 30th, 2022

They're AWESOME in all caps! I had a family emergency with my kids come up back to back for both times I had scheduled my 1-on-1 with my writer and she was perfectly chill and understanding about the whole situation.

Even more importantly, the resume I got was superrrrr well-written and better than even the pro examples you see online. This was definitely top notch service I was getting and I am grateful for their help.

Products used:
Executive package no addons

Service
Value
Quality
Thumbnail of user avianar
1 review
5 helpful votes
February 19th, 2022
Verified purchase

I am not a business owner just an individual looking for a new job. I ordered my resume from this company in June of 2021 and have yet to receive a finished product. Despite repeated attempts to contact customer service, customer service told me they would assign me a new writer. I attempted to reach out to them again and was ignored. This was a complete waste of time and money.

Tip for consumers:
I would avoid using services from this company.

Products used:
I received none of the promised services from this company.

Service
Value
Quality
Thumbnail of user priftib
1 review
0 helpful votes
March 5th, 2023

ResumeGo has my thanks. I 've been on the job hunt since end of 2022 and had received 2 interview offers after sending over 200 applications. After consulting with my writer and having my job documents (resume and linkedin) revamped, I ended up getting around 10 offers in 100 applications which ishuge. Still in the interview process so no job yet but the number of inccreased interviews is game changing for me.

Thumbnail of user patricks916
1 review
0 helpful votes
June 2nd, 2021

I had a really pleasant time talking with my writer about the ins and outs of my resume and what should be done to improve it. I don't like how their customer support is hard to reach by phone, but besides that, everything else was really solid and I have no real other complaints.

Special thanks to Katherine for working with me throughout this whole process and answering all the questions I had in regards to my resume and LinkedIn.

Thumbnail of user chelsea.gratt
1 review
3 helpful votes
August 11th, 2023
Verified purchase

I submitted a my complete (and I'm now realizing better resume than I would get from ResumeGo) in hopes of making it better. I also included some additional info to help the resume writer understand my current job. My first "draft" that was sent was incredibly disappointing. It was simply a rewording of ONLY my professional summary section with some adjectives added in. This draft did not include any other section beyond my professional summary…the work experience section had nothing filled in…
Based on this "draft", I had no confidence to continue with my writer.

When I reached out to ResumeGo for a refund, they refused to acknowledge or review this draft that was submitted: " To avoid any case-by-case arbitrary decision making we generally just follow our refund policy without making any exceptions. Our writers have different approaches when it comes to creating the rough draft depending on the specific situation of the client they are working with. Sometimes the initial resume is a very preliminary, rough draft that is meant to be worked on much more while in other cases, the initial resume is more refined and closer resembles the final resume the client will be using."

My response was: "I understand your refund policy is in place to avoid arbitrary decision making. However, has anyone actually reviewed the resume I submitted and the "first draft" that was given to me? To reiterate, this draft is my own words rearranged with adjectives added in. Though we are avoiding arbitrary decision making, this whole experience seems to be arbitrary. As a professional resume writing service, you should have guidelines in place for what a first draft should consist of both for your writers and customers. This lack of structure allows a resume writer to write a bare minimum draft of ONLY the professional summary and be paid $180 whether the customer decides to proceed or not. I have now spent $180 on a draft of less than 25% of my actual resume... The lack of definition of a first draft truly takes advantage of customers. The fact that you can support a first draft that does not include 75% of my resume including the actual experience section is concerning and takes advantage of your customers."

Very disappointing experience.

Tip for consumers:
ResumeGo was not worth my money. Maybe I had bad luck with the writer I was assigned? Either way, customer service was not willing to look into the quality of the draft I received that only included a rewording of my professional summary.

Thumbnail of user maryr3381
1 review
0 helpful votes
December 21st, 2022

Resume services I've tried in the past have been pretty hit or miss. Was worried this experience might be as poor as my last but fortunately enough, resumego ended up being one of the good ones (thank god). I found that my writer was very helpful and explained a lot of his decision making process during our second call and my new resume in general looks way better than my old one.

Products used:
Professional - Package

Service
Value
Quality
Thumbnail of user andrewb1468
2 reviews
0 helpful votes
April 13th, 2021

I read about their resume research in an online WSJ article talking about work gaps. I haven't bee on the market for a couple years due to my health problems so thought I'd get professional help to see if they can set me in the right direction.

ResumeGo and their writer helped me get my whole career back on track by writing me an amazing resume that addresses all the concerns I have with my own career and its trajectory.

100/100 - definitely well worth the wait

Thumbnail of user stevenm2022
1 review
0 helpful votes
March 5th, 2022

I went into this with high expectations seeing how I originally found them from a WSJ article I came across.

They ended up being very helpful, and delivered a resume that I am extremely happy about so just wanted to leave a review after receiving an email from them. 5/5 for sure

Thumbnail of user jesontyr
1 review
0 helpful votes
January 18th, 2023

I had a resume already but can't write a good cover letter for the life of me. Tried out ResumeGo after using their resuem checker and they didn't disappoint.

Products used:
cover letter service

Service
Value
Quality
Thumbnail of user dereks568
1 review
3 helpful votes
October 20th, 2022

I paid for the full service, thank you letter and cover letter. They said if there were issues or any changes I wanted they would be there to take care of it. Turns out not so much. The Resume was worse then my current. Was so generic it was obvious that the writer hadn't written anything but simply cut and paste items from my current resume into a cover letter and resume he gives everyone. So much he actually forgot to cut an paste part of my information and left the last persons. Realistically Word has a free program built in that can do this. For 600 dollars this should be tailored to me. Save your money.

Tip for consumers:
I would not use the service, use a cheaper automated service once you have written your resume to change words to match each job you want. That is basically all they do. For thank you and cover letter find a template online , I found the once I think they used to write mine, so cheaper to just use the free one online.

Products used:
Their Full service

Value
Quality
Thumbnail of user tylerb545
1 review
0 helpful votes
January 9th, 2022

I had a very pleasant time working with my writer and the resume she wrote for me ended up exceeding all my expectations. I definitely feel like I got my moneysworth on something that is going to hopefully help my job search and lead to even more financial success.

Surprisngly though, this process did take more time than I originally expected. From start of buying my order to getting my resume, it took around a weekish.

Tip for consumers:
Provide your writer with enough information for them to adequately write your resume. They aren't mind readers unfortunately.

Products used:
Their resume package

Service
Value
Quality
Thumbnail of user coryh219
1 review
2 helpful votes
February 24th, 2023
Verified purchase

If you have any issues their customer service will not respond, and it is nearly impossible to secure a refund.

Tip for consumers:
Do not

Service
Value
Quality
Thumbnail of user meghand97
1 review
0 helpful votes
January 20th, 2023

Their resume checker was very helpful and one of the best free ones available online. Others require you to pay and limited info

Thumbnail of user robertw3189
1 review
4 helpful votes
September 16th, 2021
Verified purchase

Really poor service. The writer got my original resume and messed up dates and gave minimal effort. She then ghosted me for 3 weeks. I asked for the money back per their guarantee and they denied it. Sham service.

Tip for consumers:
Find another company to help you

Products used:
Professional services

Service
Value
Quality
Thumbnail of user bennedictn
1 review
0 helpful votes
March 29th, 2021

The resume and cover letter they wrote me was definitely a huge step up from what I had before. I know different writers have different writing abilities, so I can only really speak about the writer I was given - but she truly did a great job with the resume I sent her in the intake form. I was a little worried at first cause she responded outside the 24 hour window - but afterwards everything was smooth sailing and she provided a lot of other advice for me in regards to my job search.

Thumbnail of user jessep170
1 review
0 helpful votes
April 5th, 2021

While I found significant improvement with my resume, I don't think their LinkedIn and cover letter services were that good. The LinkedIn uses a lot of info from the resume and doesn't add any neew element. The cover letter service is okay, but again - nothing special - something I would likely have been able to write myself.

Thumbnail of user sarahd1718
1 review
0 helpful votes
May 30th, 2022

Out of the 5 or so resume checkers found online, they definitely have the most comprehensive and accurate one by far that is also entirely free

Thumbnail of user nicholasb506
1 review
5 helpful votes
July 22nd, 2021
Verified purchase

While the initial draft of my resume by Lana at ResumeGo was well-written, it was not what I was going for. I sent several job descriptions of the types of positions I am applying for as requested, but it appears that was ignored as this was not incorporated in the resume. The revision process was not collaborative at all, and while I hoped to receive some guidance, she simply changed a few words here and there exactly as I suggested (even though I asked for her feedback). You are given 14 days and unlimited revisions, but when your writer is MIA for 7 of those days, it makes it difficult. Not to mention, I also paid for a cover letter and LinkedIn profile, and the cover letter is useless and the LinkedIn is an exact copy and paste of the resume. No one at the company seemed to care about my concerns as they are clearly only focused on quantity and profit. Back at square one with my resume.

Thumbnail of user jackiep205
1 review
0 helpful votes
January 1st, 2021

I never used linkedin before so I went with resumego. They made it seem from their site like they would do everything, but from buying their services and t alking to my writer, they told me they would only give a word document containing the information I would use on my linkedin - aka I would need to enter in the information myself. While this was okay, I very much preferred them creating my account from scratch which is why I am giving a 3 star reveiw.

Thumbnail of user olaw12
1 review
0 helpful votes
January 9th, 2021

Wow! My writer blew my mind with all her knowledge about putting together a professional resume. I've always written my resume myself and realized now that this just isn't the way to go unless you've done alot of research about the whole hiring process and how resumes are read.

This service is definitely worth it for people who aren't in the know how about how recruiters grade and review resumes. I've learned a lot now about this stuff and have a solid resume to back it all up.

Thumbnail of user dannyg287
1 review
0 helpful votes
January 5th, 2022

Not the kind of person to leave a review for the fun of it, but these guys ACTUALLY turned my resume around and made it better. Got to show some appreciation when there's someone out there putting in real effort.

Props to em

Thumbnail of user lynac1
1 review
0 helpful votes
July 20th, 2022

I am impressed with how professional things were. After filling out the original questionnaire, I was prompted contacted by my writer to go over my needs. Within 3ish days, I received my resume and had another quick call to go over everything. Nothing to complain about and definitely would highly recommend to others.

Products used:
Professional package order from main page

Service
Value
Quality
Thumbnail of user meghanr86
1 review
0 helpful votes
October 2nd, 2022

I appreciate my writer doing a fantastic job with my resume and Linked-In profile. 2022 hasn't been my year but hopefully this will turn things around - at least in terms of my career that is... fingers crossed!

Service
Value
Quality
Thumbnail of user beckyg144
1 review
0 helpful votes
November 15th, 2021

I used their resume services to get my resume rewritten and was definitely super fond of what I ended up receiving. My writer was also very cordial and took the time to extensively go over my old resume with me from start to finish.

My only complaint is that I wished their prices were cheaper. As someone without a job, having to pay 300ish dollars for their services is definitely quite the investment. I do think that it will be worth it in the end though, and as already implied, the resume I got is what I have hoped for with their services.

Tip for consumers:
Be sure to fill out their questionnaire form comprehensively to give writer enough to work with. I originally did not write as much as I should have.

Products used:
Professional package

Service
Value
Quality
Thumbnail of user seanb505
1 review
2 helpful votes
June 17th, 2021

I was really disappointed with my experience. It took a week after paying and filling out the survey to get a response, the site says three days. It was a 20 minute phone discussion where I spent most of the time explaining key words in my field and what they mean. The two page resume that I provided was pretty much just rehashed into one page and took out all of the what I would consider meat. Completely deleted all of my patents, professional associations, and medical devices that have been approved by the FDA. It consisted of job history and keywords. The job history the writer didn't even pay attention too. I have 15 or so years of experience, but my resume only has the last 11. I explained that to the writer and got back a cover letter that says I only have 11 years of experience. The LinkedIn profile writing was a copy and paste of my cover letter, which was a rehash of my previous job experience verbatim. After 1 month, we are 0/25 on responses. Maybe worth 100$ to rewrite your existing resume into a new style, but nothing was based on any relevant articles I could find on resume writing.

Tip for consumers:
Don't

Products used:
Mid tier with an additional 40$ for a cover letter.

Service
Value
Quality

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3.0
141 reviews
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