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ResumeGeniusReviews 225,017

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
163
quality
513
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow ​Jolene E.
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Resume builder made it easy for me to complete and answer all questions I would have otherwise forgotten lol. Thanks for having a system in place to assist with building my resume.

Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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I like Resume Genius because you also helped to provoke thought with the guided drop down menus and questions while building my resume.

Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

New York
1 review
0 helpful votes
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Crap You say its free then you have to pay -nice scam.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Colorado
1 review
0 helpful votes
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Very easy to use
May 5, 2021

Very easy to use. Straight forward. Low cost for a resume

Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Ohio
1 review
0 helpful votes
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Very accessible software that was easy to use! I only wish the payment had been advertised up front.

Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Sarah,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Virginia
1 review
0 helpful votes
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A very well-created resume that looks professional and is very well worded.

Date of experience: May 5, 2021
Zambia
1 review
0 helpful votes
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It was extremely helpful
May 5, 2021

It was extremely helpful. It asked all the right questions

Date of experience: May 5, 2021
Texas
1 review
0 helpful votes
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Awesome, quick, easy to navigate and very convenient. 10/10.

Date of experience: May 5, 2021
California
1 review
0 helpful votes
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Everything was great except for the fact that paying for the resume format came up only after I'd written it out. Lots of folks aren't very thrilled about that sneakiness

Date of experience: May 5, 2021
Texas
1 review
0 helpful votes
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Great company
May 5, 2021

Great company. I typed in all of my information and was able to get everything done I needed.

Date of experience: May 5, 2021
Texas
1 review
0 helpful votes
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Easy and helpful, wish it were free but it is manageable for trial period

Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Chelsea,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Illinois
1 review
0 helpful votes
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My experience was great i got the resume i need it

Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Lashanda,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features as career advices, thank you notes, templates and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
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Forces you to pay for your resume, doesn't allow you to copy or paste any of the work done so your options are to pay or to retype all of the work.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

California
1 review
0 helpful votes
Follow ​Michelle Z.
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You say in your ad that this is free and it isn't.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Connecticut
1 review
0 helpful votes
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Setting up my resume was quite easy using this format

Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello John,

Thank you for your feedback and for your time.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews, and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

Colorado
1 review
0 helpful votes
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The resume builder is easy to use and provides good recommendations, however, advertising the site as a free service is misleading.

Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello Brian,

Thank you for your feedback and for your time.

We would like to apologize on behalf of Resume Genius for the inconvenience that you have encountered, please let me clarify this situation, currently, we have a Lite Account where we do offer a Free resume template, however, this is in text format; the 14 dial trial services require a minimum payment of $2.95 for the resume and the cover letter.

Please feel free to reach our blog where you can find and enjoy our features like more templates, tips for your interviews and much more just clicking on this link https://resumegenius.com/blog

Have a great day.
Resume Genius

New Jersey
1 review
0 helpful votes
Follow ​Manuel W.
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Most job descriptions don't pull up any suggestions

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Texas
1 review
0 helpful votes
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Thank you for making this stressful situation easier

Date of experience: May 5, 2021
Florida
1 review
0 helpful votes
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Had issues using my Addition Fiancial cards for payment. Other than that, Extremely straight forward to use and very nice layouts offered

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.

Minnesota
1 review
0 helpful votes
Follow ​Erica Q.
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Don't advertise "free resume builder" and hassle me by adding all of my information just to complete my resume and force me to buy it. Your advertising and marketing tactics are conceiving and wrong.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for reaching out to us! We apologize for the negative experience and any inconvenience this may have caused. One of our reputation specialists will be contacting you in order to better assist you and find a proper resolution to your request.