• ResumeGenius

ResumeGenius

Overview

ResumeGenius has a rating of 4.5 stars from 175,837 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process, and bullet points. ResumeGenius ranks 1st among Resume sites.

  • Value
    156
  • Quality
    173

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 89%
Positive
46,863
Neutral
3,655
Negative
2,166
29
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How would you rate ResumeGenius?
Top Positive Review

“With 8 years of experience in medical equipment sales,...”

Sara A.
2/16/24

With 8 years of experience in medical equipment sales, I've excelled as a Sales Manager. Achieving top sales status for Neurosurgical devices in Africa, I specialize in promoting leading brands like Integra Life Sciences and Codman. Proficient in hospital management and critical care unit promotion, I drive success through strategic sales initiatives and strong industry relationships.

Top Critical Review

“Kinda bullshit that you help me go through the entire...”

Tasney C.
3/19/24

Kinda bull$#*! that you help me go through the entire process of bolstering up my resume only to charge me at the last possible second just to download the resume that was fixed. Had I known beforehand that you'd be charging me to get MY OWN RESUME back right at the end, I would have chosen another company to go through. Enjoy your $3 because that will be all you're getting out of me. Also, saying "you must have put a 1 or 2 star review by mistake" is $#*!ing wild. Do better.

Reviews (175,837)

Rating

Timeframe

Other

Reviews that mention popular keywords

bullet points (488) credit card (386) customer service (286) use love (148) use thanks (170) cost money (281) time building (77) business practice (65)
Thumbnail of user anthonyp2108
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

Advertising suggests access to templates and downloads is free, but its clear now that you have to pay to do anything on this site. I don't mind paying for a trial, but the auto-renewal reeks of a scam. This is particularly troubling based on the significant renewal price jump. I fearful you site will make it impossible for me to cancel in time to stop resumegenius from charging more than the $2.95 I'm willing to part with.

Reason I chose this business:

Higher rating than many others on a review that I've read.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user ashtonp52
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Its super easy to use, i love the user friendly interface. But when I went back to update some stuff on my resume after i was directed to the billing screen. It deleted all of my information except my contact. So i was forced to do the whole process over again before i could choose to purchase the subscription. Otherwise, fixing this problem would easily grant a 4 star rating!

Reason I chose this business:

Found it on google images whilst trying to format my crappy google document resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user hannah91
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

I loved how seamless I was able to curate the perfect resume. Between the layout options and helpful generated bullet point descriptions I feel confident transitioning into a new role!
The only reason I am giving 4 stars is due to the issues when attempting to check out at the end. It kept prompting me to put in a valid card number, which I was, and would not work. This is very frustrating when you've spent a considerable amount of time perfecting your resume. I know I am not the only person who has experienced this issue either.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user susanw3908
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

First time using this site. I loved the ease from section to section. There is aways room for improvement in any area of life and business.

Reason I chose this business:

I needed to generate a quick professional resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user gutemag
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

It is Ok! But, I do not need more than this one. So, my payment should be limited to $2.95 only. Thanks

Reason I chose this business:

It pulls thoughts together and may make one stand out. Also, may you send me your exact contact address so that I may redirect someone who has similar interests. Thanks

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Hello Gutema,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Thumbnail of user bethanyb241
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

Love it, but it could be a bit more user friendly. So excited about my resume and cover letter though!

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jamest3938
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

It is well made and useful. Wish they told you that you need to pay at the beginning though.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user matthewj893
1 review
0 helpful votes
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January 9th, 2024
Verified purchase

So far so good. Want help on rewording some of my job descriptions though. I thought there would be suggestions.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user lindseyw279
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Great Experience overall. I do wish we could make one time purchases I am not a fan of subscriptions.

Reason I chose this business:

Recommended by a friend

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user erniem107
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

I would much prefer a monthly fee, rather than an annual fee "couched" as a monthly fee. It is not affordable to charge a year at a time like that. Even if you did quarterly payments, that would be more helpful.

Also, I was disappointed to not get a "FULL" view of my resume before having to order. It looked like everything fit on one page, until I ordered and then it shows that it either got cut off or became two pages.

Reason I chose this business:

Good reviews and needed something to help me update my resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user emilys1802
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Pretty easy to use and gives nice clean formats to work with. I wish more personalization was available.

Reason I chose this business:

I just could not put into production what I wanted

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user elliottj25
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

Great. I haven't updated my resume in quit some time. Great that machine learning has made such good progress.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user dawnw962
1 review
0 helpful votes
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January 7th, 2024
Verified purchase

Great website! Easy to navigate and helpful with dialogue! My only complaint is the cost of the service.

Reason I chose this business:

Needed a resume asap.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user shelleyb426
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

I wish there were more options to edit or add lines, font and better template choices. Other than that it was pretty easy to use.

Reason I chose this business:

Updating a professional resume.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user karam315
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

I was able to include all of my experience into my template and edit accordingly. This is something I have struggled with every time I've written a resume. Thank you.

Reason I chose this business:

I feel confident in ReseumeGenius’ knowledge of employer’s preferences in a resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user danielb3812
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

I enjoyed how the AI system mechanics of this website allowed me to submit my resume outline from google docs and make it to that exact type of outline. I have tried many websites to making resumes and many resume websites would distort or not follow my exact outline. However, one recommendation I would offer for this website is to add more resume outline options for users to choose from.

Reason I chose this business:

Because the internet recommended it.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user annar5078
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

Helpful to look at format... but could use more input and guidance on things like a summary statement, objective statement etc. Liked the videos

Reason I chose this business:

Simplest to use

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user ericl1872
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Very good and I'll recommend to anyone, the o Lu reason I didn't give them 5 star is because they say it's free on google, that will lure you to come and then once you are done filling in and want to download they request for payment, so just prepare your mind and know that it's best but not free

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user tedw273
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

My own fault, but I thought I was returning to a different online resume service and was not prepared to have to pay to get all my work back out in any format. Should have realized this when none of my previous work was still populating the resume builder fields. Again, my own fault, just feel a little duped. In truth, your site was very helpful, mostly intuitive and have decent formatting options.

Reason I chose this business:

Thought I was returning to a different online resume builder. Chose to stay with it after I already input all my work and realized I couldn't get it back out in any usable format.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user terreshaa
1 review
0 helpful votes
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June 4th, 2021
Verified purchase

It is great. I would like to see more pre written bullet points for clinical assessment roles. Also a template that I really like is not on here anymore.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Thumbnail of user rosem818
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

I am on a Mac book Im not great at operating but i have to keep opening this page and logging in Chat boxes disappeared I navigated anywhere else.

Reason I chose this business:

I saw it online a week ago it made a nice resume

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user shaquillej1
1 review
0 helpful votes
  • Send Message
March 15th, 2023
Verified purchase

Great site for resume creation, false advertisement as "free" when it's charging $2.95 to actually download or send out the resume. Please create a standard free template.

Reason I chose this business:

Resume update and revision

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Thumbnail of user johnc11732
1 review
0 helpful votes
  • Send Message
April 11th, 2024
Verified purchase

I built my resume 6 weeks ago (Feb. 19) but I had to get a new card that your system would take in order to print my resume today (Apr. 1). If you let people know this upfront, you would avoid delays and frustration for your clients. Your application is very good, professional, and easy to use, so I came back to get my resume.

Reason I chose this business:

It seemed easier to use than the other 9 apps competing in the listed.

Thumbnail of user juana22
Alexandra M. – ResumeGenius Rep

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thumbnail of user jennys420
1 review
0 helpful votes
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March 24th, 2021
Verified purchase

1. Missing "Linkedin" icon under contact area; that being said there should be an option to delete/add desired icons.
2. When entering work experience, I wish there was a way to order my experience after typing entry vs having to enter information in a specific order to have it populate correctly.
3. Loved seeing my resume in various templates.

Reason I chose this business:

Thought it was free

Thumbnail of user meciera
1 review
0 helpful votes
  • Send Message
September 8th, 2020
Verified purchase

Smooth UI. Disappointed when I came to the end and saw my resume was much longer than 1 page. Any way you can let the user know earlier that their content has passed 1 page?

Reason I chose this business:

Struggling to find a job after Covid!

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272

Company Representative

Thumbnail of user devs27
Dev S.
Director of Operations
Typically responds within 2 days

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