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ResumeGenius

Overview

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
161
quality
185
This company responds to reviews on average within 1 day
How would you rate ResumeGenius?
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Texas
1 review
0 helpful votes
Follow Amanda B.
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I love how it pretty much guides you the right direction and lets you fill in the blanks.

Date of experience: December 29, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you! We truly appreciate your feedback. Happy customers make our days brighter.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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The styles it showed me are eye-catching and the ease of use made the whole process a breeze.

Date of experience: May 13, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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I'd like to be told the fees in the beginning. Not once it's time to download my resume.

Date of experience: May 12, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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Love the resume builder, but you do have to pay to download. It advertised that it was free.

Date of experience: June 28, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Easy to use
September 10, 2023

Easy to use. They give you great pointers and make it very simple to make a professional resume.

Date of experience: September 10, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
Follow CLAY F.
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Great addition to the resume, but comes up first when you look up free resume. Bait and switch

Date of experience: June 27, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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It said it was free then i get all the way finished and I still had to pay

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 10, 2021
Arkansas
1 review
0 helpful votes
Follow Zoreia H.
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I was under the impression I would be able to download my resume for free, but was charged.

Date of experience: September 8, 2021
Alexandra M. ResumeGenius Rep
over a year old

Thank you for sharing, it’s awesome to know how pleased you are with how everything turned out.

Have a great day.
Resume Genius

Texas
1 review
0 helpful votes
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It say free in the beginning than after you take the time to create one you charge. Gimmick

Date of experience: July 11, 2022
Ireland
1 review
0 helpful votes
Follow OLUBUKOLA N.
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The system is really easy to use and i like the way it organized and presented my resume.

Date of experience: September 25, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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The best resume builder on the internet by far
January 29, 2022

The best resume builder on the internet by far. It really made building a resume simple and easy

Date of experience: January 29, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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I don't like writing and editing my resume, but Resume Builder made things fast and easy, even fun.

Date of experience: April 11, 2021
Canada
1 review
0 helpful votes
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Not cool to not tell you its paid until your finished. That makes me want to cancel immediately.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Simon,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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It was great until you charged money for a service that I was misinformed into thinking was free

Date of experience: July 20, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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Easy and quick; I like that you can edit the auto-generated suggestions; I wish the trial was free

Date of experience: April 22, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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Don't like that its " free" until you get to the end but other than that, its fine

Date of experience: October 10, 2022
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. Glad we were able to help.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow BRENDA W.
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You said this was free; I had to pay to have access to my resume - update your advertising

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 20, 2021
Alexandra M. ResumeGenius Rep
over a year old

Hello, we are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen so please be on the lookout for a private message to obtain your account details.

Thank you!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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I could not back up to make corrections or add details once I thought that I was finished.

Date of experience: June 8, 2020
Arizona
1 review
0 helpful votes
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I need more freedom to manipulate the layout for this price to be worth paying more than once.

Date of experience: October 27, 2020
Tennessee
1 review
0 helpful votes
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It was easy to use
October 23, 2023

It was easy to use. I am excited to see what it can do for my job search.

Date of experience: October 23, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius