Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Manage team members to connect and coach the Alumni Littles on their caseload, resulting in achieving a monthly goal of 70% connection rate with the Alumni that are "due" for contacts
Amazing! I created my resume fast and with great results
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a fast and easy way to generate a resume that looks nice and is well organized. It took me a few minutes to catch on to using the template, but I was pleased with the results being presented in various formats for preview.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Editing bullet points is bugged I believe and needs work, otherwise great service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easiest experience building a resume EVER! This made the process so much less stressful and anxiety-inducing.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy to access, very helpful, provides great variety of options
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was super easy but I did have to exit the site a few times due to errors with typing appearing backwards.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This seems to completely streamline the process of preparing a new resume. Let's see what the response is to it! ;)
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to insert information and also the suggestions really helped
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy to use! Very impression format and presentation.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The typing is messed up on the job description part. I had to type all the words in backwards and it took me forever.
Hello CeCe,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This process was so easy and made my resume 100 times better.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Need to be clear they only take credit cards for payment
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I think your product is deceiving. You go through the entire process of creating a resume and then you are told you need to pay. At first it appears you can download a template for free.
Hello Christine,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The process was easy and really helpful. But it said it was completely free and that's not the case!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Editing the bullet points manually was a bit of a pain
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I've use Resume Genius in the past and have always enjoyed the simplistic process of creating a new resume!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was great until I found out I had to pay to get my resume
Hello Kalvin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Created a wonderful resume in 15 mins! Utilizing these amazing tools made my experience easy.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This website was very user friendly, i really enjoyed how fast and easy this experience was. I believe my favorite part was how many options for resume displays there are.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for the great review. We are happy you enjoyed your experience.
Regards,
Resume Genius