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ResumeGeniusReviews 219,533

4.5

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From the business

Established in 2008.

Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.

Check us out!

https://vimeo.com/114529272


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
162
quality
333
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

AE
1 review
0 helpful votes
Follow Mohammad W.
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Paying should've been mentioned before completing the resume.

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow ANGELICA W.
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I loved being able to have help setting up my resume

Date of experience: December 3, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
1 helpful vote
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Avoid!
December 27, 2023

This company continued to charge my credit card for many months before I even noticed. I thought the initial payment for the minor amount of help for my sons resume was it, but NO! They have been charging over $23 per month for I do t even know how long! I sent emails to cancel and they are still charging my cc! Total scam!

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Danna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Suck people in for hours just to find out that you can't even save or print without spending hours working on this over and over again. ADVERTISING is COMPLETELY misleading... but, I have to fork out money, while unemployed, just to try and get employed, so that i can turn around and give that money to you. Thank you for the help, the templates are super helpful and semi easy to work with, so at least thank you for that.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Ryan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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This resume builder was easy to use and I like that it had bullet comments for my specific career field

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Made the process easy,convenient,fast and professional

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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Made me go through $#*!ing everything before saying i have to pay for the $#*!ing resume

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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I love this site I have been using it for years. Every time I need an updated resume, I repay for 1 month of service then cancel it when I don't need it again. Whenever I return, every resume I've ever created is still available for use and editing. Makes my life so much easier.

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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It's an awesome program to experience
December 2, 2023

It's an awesome program to experience. I will recommend all my friends to use this site.

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Frustrating that you say you offer a free service, then a pay wall right the end.

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Massachusetts
2 reviews
0 helpful votes
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Easy to use, but changing the format by taking away spaces etc to make it one page would be nice

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
1 review
0 helpful votes
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My uploaded resume didn't format correctly and I had to manually add a bunch of information, but overall it was very easy.

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
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This was the easiest thing I've ever done in my life.

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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This service is great
December 2, 2023

This service is great. Very professional and easy to use for beginners.

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Kaitlyn G.
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Don't let people make a resume with letting them no you are going to charge.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Kaitlyn,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very quick, easy, and professional resume building experience at a great price.

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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This website doesn't take prepaid cards and that's the only kind of card I have.

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Margaret,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Very friendly to use
December 2, 2023

Very friendly to use. Makes resume creation quick and easy.

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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***********
December 2, 2023

***********

Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
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Advertised as free but had to pay at the end. Very deceptive and disappointing

ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2023
Alexandra M. ResumeGenius Rep
over a year old

Hello Pearl,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius