Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
Awesome, really user friendly. Prompts really help
Wow, my resume and experience is fantastic, but I realized that automation processes filter my resume out of the prospect pool 80% of the time! The resume that Resumegenius put together looks phenomenal and much better than what I constructed. Fingers crossed!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Your bullet points with the job duties easily excessible. Helped me to put my resume together in minutes! Resumegenius is the abasolute best!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy to use and professional set-up. Keep up the great work
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty easy to create and compare different types of resumes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is good Experience and it is professionals so far
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My progress timed out and was asked to start all over after spending a few hours of preparing. I broke my phone in anger.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Why are you forcing me to have to call and cancel a subscription. And charging $34 a month for it. Just charge me for the 1 resume i need 1 time. Ill pay more rather than having to message and cancel. This seems like a way to just scam people out of $34
Hello Victor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I regret to inform that although I gad ticked 14 days trials for AED9.85 and whereas at the time of making payment I found a pop-up mentioned that I would be charged AED95. I feel that it's misleading to customer.
Hello Sayed,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Several glitches and inconsistencies within your program.
Hello Kate,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I appreciate the intuitive interface, easily editable content, and variety of formats available. And the affordable beginning usage fee without long commitment avoids the entrance barriers that have dissuaded me from using competitors.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I did the 1st resume and it said there will be link to my email as i was a use already, there was no email for payment and wasted so much time and now i have to do it all over again, is there any way i can retrieve the one i did
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
My resume looks great, and I love the automated response bullets based on the job title!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This was the easiest process to navigate, thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful for a person that has not updated their resume..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is easy and it kept the resume and cover letter I created 7 months ago, simple to access.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This resume looks UNBELIEVABLE. If I were a hiring manager, this document would make it very easy to do my job. This is an invaluable tool for people who need help selling themselves while also making the job search process way more streamlined! Thank you so much!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Loved how it was able to say what I wanted to say, but elevated it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple to follow and good summary and sample skills
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Genial, una gran manera de hacer un CV y rápido
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius