Established in 2008.
Resume Genius was designed to provide an online resume builder for users across hundreds of industries who need a new or updated professional resume. The resume builder uses a revolutionary powerful database with over 50,000 job phrases that users can choose from. The resume maker is fine tuned through testing to provide the best user experience.
Check us out!
https://vimeo.com/114529272
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
I gave four stars because the advertisement stated get a free resume; however, it was not free and after in putting my personal info, there was no option to accept or not accept your offer to pay.
Your advert claims this service was free. Though, I knew better.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Cheater first you said its free then when my resume was made you asked for money. Worst app
Hello Gursimar,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use and extremely intuitive method of rapidly creating a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume...hoping it will be easy to cancel when I am done...fingers crossed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to create the initial draft. Curious about how easy it is to edit now.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
To charge after advertising that everything is free when the economy is horrible and everyone needs money is extremely money hungry I won't use this app ever again.Great app not worth money!I'll do it myself!
Hello David,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
One star because it advertised I could get one FREE resume. I spent the time and had to pay to get it.
Hello Melissa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excellent resume site to choose from...I was not aware that there was a small fee to pay, but it was worth it to me to get the quality of service that I received. My resume looked great and I'm hoping that this helps me finally land my dream job! Thanks!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Love the prompts and professional look!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy and it made my resume look so much more professional and clean.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius is super easy to use, and I love the suggested bullet points. They make writing a resume so easy!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and looking forward to the final product.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely user friendly, the prompts that the resume builder suggests are awesome!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for being so easy to use. They were told all of my friends and I pray that I get the job, then I'm applying for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and simple. The auto generated fields are very nice tools.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy to do. Just waiting fir the resume to hit my e mail
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'd like to be able to change the banners on the resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am quite impressed with the ease of your app. It makes creating my cv very quick and easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was near perfect but only issue is need more freedome to choose if we want to add details like when puting refrences your forced to have to include an email its things that not everyone shares with the person creating contacts on there phone and such and adding managers as refferences we again dont have all the info like email and phone numbers things that are personal to them.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius