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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great! I haven't had to build a resume in several years. This streamlined the process, and has made me comfortable and confident in the resume I'll present to a potential new job.
Very reliable tool. Does thinking for you. Would recommend to anyone
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent I love this company u guys help me a lot I really like how easy is
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was cool. I will say theyre forcing me to write this review, I cant leave the page unless a response is given, its also not free so thats a lie
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Misleading on pricing thought there was a trail period. Can not see all of resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Misleading, does not say anything about paying. Works well though.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The process was fast and efficient. A great resource for the older generation
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and great price to ease anxiety during job transitions!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easiest way to get a professional looking resume! Very simple to fill in all my information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly. Efficient. Very helpful suggestions to incorporate
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good service, I feel like this service will help me land the job I want
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent tool to use to build a nice-looking resume for professional use
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow and loved the pre written suggestions to help with wording!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great job, I like everything about the website.
It gives me everything I need about resume and cover letter.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was quick, easy and very professional. However, terms of service should be made at the begining.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome.very good service, so easy and very clear instructions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use! I have not updated my resume in many years and was very happy with this builder and site!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good formats for resume. You could have posted the rates before starting the resume formatting and not before we could download it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius