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ResumeCoachReviews 11,009

4.3
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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 3 days
Texas
1 review
0 helpful votes
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Perfect
September 12, 2024

Help a lot of and an easy to do idea how to complete the resume, thank you.

Date of experience: September 2, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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Yay Noah!
September 12, 2024

Yay Noah! Thank you for rating me 5 stars :D I would recommend using.

Date of experience: September 2, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Dear Joy,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

South Africa
1 review
0 helpful votes
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Thee best
September 12, 2024

Helped with the headings and the tips given for each section

Date of experience: September 2, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Louisiana
1 review
0 helpful votes
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A great, user friendly tool for all users!
September 12, 2024

I enjoyed this app because it is user-friendly! I didn't have to make too many changes to the information after uploading it.

Date of experience: September 2, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Greece
1 review
0 helpful votes
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Nice
September 12, 2024

I could build my resume easy and effectively so thank you...

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Alexandra!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Kiara

ResumeCoach.com Team

Kenya
1 review
0 helpful votes
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Resume Writting
September 12, 2024

First time experience is good enough can wait for the next one. It was made short and presentable with affordable charge to a job seeker.

Date of experience: September 2, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Kenneth,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Slovenia
1 review
0 helpful votes
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….
September 12, 2024

Amazing templates! If you want you cover letter to look professional I highly recommend it!

Date of experience: September 2, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

AE
1 review
0 helpful votes
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Add more templates
September 11, 2024

Give customer access so they can change header, footer or Body color.

Date of experience: September 1, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Ali,

Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.

We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.

Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.

We hope to see you again!

Best regards, Amy

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
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Gracias
September 11, 2024

Gracias por la oportunidad, espero pueda calificar para la vscante

Date of experience: September 1, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hola,

Agradecemos el tiempo invertido en dejarnos tus comentarios. Nos encanta saber que tu experiencia con nuestra plataforma ha sido satisfactoria.

En ResumeCoach, nos esforzamos por brindar a nuestros clientes las mejores herramientas y recursos para ayudarles en su búsqueda de empleo, y nos complace haber podido contribuir a tu éxito.

Te deseamos todo lo mejor en tus proyectos futuros y esperamos que continúes utilizando ResumeCoach para tu desarrollo profesional.

En el caso de que necesites contactar con nuestro equipo, puedes hacerlo directamente a través del siguiente link:
https://www.resumecoach.com/contact/

Atentamente, Amy

El equipo de ResumeCoach

California
1 review
0 helpful votes
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Very good website. Comfortable and easy going. Thank you guys

Date of experience: September 1, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Sergei,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Everything is fine
September 10, 2024

Not impressed. I didn't know i had a limited amount of AI descriptions. Also it messed up my resume at the end so I had to go back and fix it. It didn't save two of my jobs. Also MAKE IT FREE.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Tara,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Amy

ResumeCoach.com Team

Connecticut
1 review
0 helpful votes
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Not for free
September 10, 2024

Why do you think you are entitled to this information for free? You charged me to use your services.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hi Peter!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
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N/a
September 10, 2024

All of what i am going to write makes no sense
But it makes sense that the author of this post has been in a position of being able and willing and willing and willing and capable to help people with mental illness who have no other means to cope and cope and cope and help people

Date of experience: August 31, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

Thank you so much for taking the time to leave us a review!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

El Salvador
1 review
0 helpful votes
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Excellent
September 10, 2024

I had a great experience. Very useful. Easy to use. Practical. Effective.

Date of experience: August 31, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Rocío,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
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Charged without notice
September 10, 2024

Charged my account when I didn't have it set to that and can't unsubscribe

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Madison,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Amy

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Not free
September 10, 2024

No thank you. Said it was free then asked me to pay fake advertising

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hi Linda!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Amy

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Easy Peasy
September 10, 2024

I was dreading doing another resume and Resume Coach was actually suprisingly easy and fun! I love and feel confident in the final result. Thank you!

Date of experience: August 31, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Nicole,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

North Carolina
1 review
0 helpful votes
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Awesome streamlined design makes resume making easier. Love it!

Date of experience: August 31, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Turkey
1 review
0 helpful votes
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You say free but not
September 10, 2024

You say free but not. Cheated to people. We spent a lot of time to prepare CV, then suddenly it is not free

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Ceylan,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
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Easy to use and beautiful templates
September 9, 2024

Easy to use and beautiful templates. I was able to easily create a professional resume.

Date of experience: August 30, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Brianna,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

About the Business

Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!