The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Excelente panel para desarrollar mi currículum
I cant download the file there no action with download button its very bad for your site
Hello Mohammed,
Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, you can contact our Customer Service team via contact@resumecoach.com so we can assist you with this issue.
Thank you very much.
Kind regards
-ResumeCoach
Resume Coach is definitely one of the best sites for creating beautiful and professional Resume! Thanks Nerea for the support in the chat!
Brooke!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nerea, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
The platform also features a resume tool which enables you to customize your resume according to your specific industry and job requirements. Loveeee
Hi Evelyn!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Very satisfied with initial price. Afterwards, you are charging me 28.17€ for no reason.
Hi Tara,
We apologize for any misunderstanding on our plans and pricing.
Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.
You can do so directly here: https://www.resumecoach.com/contact/
Thank you
-ResumeCoach
It was super convenient and easy while doing my resume and cover letters
Hi!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Very bad, stealing money from my acc with no permission
Hi Klaudio,
We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.
You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.
We will be happy to assist you.
Kind regards,
-ResumeCoach
Very good CS! Also it includes templates and tips to help you craft a perfect CV that is tailored to your individual needs.
Hello Harriet!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Resume Coach is a great website for creating a professional, easy-to-use curriculum vitae. The website allows you to create a comprehensive resume in just a few simple steps. Amazing!
Hello Lora,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
The CV does not come on multiple pages. It shrinks itself to fit in one page cramped up together, whereas there should be an option for multiple pages. Before downloading it looks different and right, but as soon as you've made the payment, it's a whole other thing.
HelloTaniya!
Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.
You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/
Thank you very much.
Kind regards
-ResumeCoach
Thank you natalie for your service and professionalism
Hey!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
I made a fine resume, but the resume is only one page, so the page created is very long. It will be difficult to adjust if we want to print. I want to edit it, to be one page only, but there is no that feature. If you provided odt or docx instead txt, people can edit it to one page of an A4 letter on their computer. Or, you should add options to edit the formatting such as moving sections and formatting the paragraph spaces. It will be very helpful.
Hey!
It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.
Despite the good score, we know that there are still things to improve; that's why we work hard every day.
Thank you for being part of our community!
Best regards,
-ResumeCoach
Good, good, good. Excellent. Wonderful. Wow. Wow. Wow.
Hi Shatha!
Thank you for investing some of your time to give us this very complete feedback.
We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.
We keep working hard to continue being the best Resume Builder online.
Kind regards,
-ResumeCoach
It also offers resources to help you learn how to write a resume, create a job search strategy, and more. The site also offers helpful tips and advice on job search and career management.
Hello Earl!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Too expensive. After 14 days a huge amount was taken
Hi Cecilia,
We apologize for any misunderstanding on our plans and pricing.
Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.
You can do so directly here: https://www.resumecoach.com/contact/
Thank you
-ResumeCoach
Resume and Cover Letter. It provides online tools to help you create a professional and effective resume, cover letter and other career-related documents.
Hello Dallas!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Amei a experiência. Vai me ajudar muito!
Olá Paula,
Muito obrigado pela sua avaliação! Adoramos ver que nossos usuários estão felizes depois de usar o nosso editor de currículos.
Estamos encantados com o seu comentário, obrigado!
-ResumeCoach
Very easy and nice result it helped me a lot to improve my cv and make it much better
Hi Amanda!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
No tuve ningún inconveniente ya logre actualizar mi plantilla de CV
¡Hola, Diana!
Muchas gracias por darnos esta opinión. Lo apreciamos mucho. Qué alegría leer este tipo de reseñas.
¡Que tengas una semana increíble!
-ResumeCoach
Has a feature that allows me to save my resume as a PDF, which makes it very convenient. Overall, Resume Coach is an excellent tool for creating a professional and impactful resume.
Hello Stuart,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
Hello Rafael!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach