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ResumeCoach

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California
1 review
0 helpful votes
Follow CHIH YUAN L.
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November 21, 2024

I just discovered that once you register on this website, it automatically enrolls you in a subscription that renews on its own. If you are unaware that you have a subscription, this website will automatically charge you every month, which is very inconvenient and troubling

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 11, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hi Chih!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lily

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Heard you needed a little motivation
January 25, 2025

Heard you needed a little motivation - keep it rocking king!

Date of experience: January 15, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Alan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

California
1 review
0 helpful votes
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Easy and Simple
January 27, 2025

I needed to throw a resume together quickly and it was so easy.

Date of experience: January 15, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Kristin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Israel
1 review
0 helpful votes
Follow Tzuriel H.
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Why are you keep charge on a monthly base?
November 14, 2024

I'm really disappointed, I finished writing my resume in June and you continued to charge me every month... it's on the border of fraud, I'm asking for a refund for July, August, September and October.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello Tzuriel,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Sara

ResumeCoach.com Team

Thailand
1 review
0 helpful votes
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Need to improve detecting text from an existing resume to locate those text more appropriately.

Date of experience: January 14, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Komson,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Australia
1 review
0 helpful votes
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It was easy to use
January 6, 2025

Good format and AI helps me a lot
If I need to fix my CV I will definitely use this again
Thank you so much

Date of experience: December 27, 2024
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Sugyung,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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You should tell folks it isn't free from the beginning! I don't mind paying but I don't like that you weren't up front about it. Almost exited out and did it myself just out of spite.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 27, 2024
Customer Care Team R. ResumeCoach Rep
5 months ago

Hello Emily,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Sara

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Very good fast and easy
January 24, 2025

Wonderful experience, love and lightning and different traces

Date of experience: January 14, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Kerry,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Massachusetts
1 review
0 helpful votes
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Great
January 24, 2025

Easy and quick! Only took me about 10 minutes to create a great resume!

Date of experience: January 14, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Monica,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Israel
1 review
0 helpful votes
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Great tool to create amazing resume!
January 24, 2025

Great tool to create amazing resume! Could pass the first HR reviews

Date of experience: January 14, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Simon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Oregon
1 review
0 helpful votes
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Amazing, but…
January 30, 2025

I made my resume and it was beautiful and colorful and amazing but it told me I could make it for free then charged me money to download it. Powerful resume builder but they don't honor their word. It was only $2.50 but even still it's annoying they told me it was free then charged me.

Date of experience: January 20, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hi!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lola

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
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It just not worth the money, what exacting are we playing for the format

Date of experience: January 9, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Tiwanna,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lola

ResumeCoach.com Team

Pennsylvania
1 review
0 helpful votes
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You said the service was free
December 14, 2024

You said the service was free. I filled out everything then get stuck needing to pay. Super $#*!ty thing to do

Date of experience: December 4, 2024
Customer Care Team R. ResumeCoach Rep
5 months ago

Hello Garrett,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lily

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Makes it easy!
March 4, 2025

This was so helpful I was dreading doing it myself and here it was made easier than I would have thought.

Date of experience: February 24, 2025
Customer Care Team R. ResumeCoach Rep
2 months ago

Hello Javier,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Taylor

ResumeCoach.com Team

Louisiana
1 review
0 helpful votes
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Be upfront about pricing.
January 22, 2025

Overall I was satisfied with the service. The one drawback for me was the fact that you're lead to believe the service is free until you've completed your resume and try to download it, only to find you must pay to obtain a copy.

Date of experience: January 12, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Heather,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lily

ResumeCoach Team

Oregon
1 review
0 helpful votes
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This is the best Company ever in my life when it comes to resume

Date of experience: January 13, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Sam,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Easy to use
January 23, 2025

Unable to print correctly could not make it 2 pages when printed out

Date of experience: January 13, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Dawn,

We are grateful for your valuable feedback.

Rest assured that we are working hard to improve our platform to make it even better.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Lola

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Very 👍 good i can't explain. Where my mind was resume coach helped me out more

Date of experience: January 13, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Wayne,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lily

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Instantly helped!
January 23, 2025

Revised my 2024 resume to be more professional and accepting within the job search field

Date of experience: January 13, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Zadia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Hong Kong
1 review
0 helpful votes
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Easy for using
January 23, 2025

Easy for use
Good templates
Useful explanation and recommendations

Date of experience: January 13, 2025
Customer Care Team R. ResumeCoach Rep
4 months ago

Hello Phoebe!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Lola

ResumeCoach.com Team

Overview

ResumeCoach has a rating of 4.2 stars from 11,001 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience and cover letter. ResumeCoach ranks 4th among Resume sites.

service
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This company responds to reviews on average within 4 days