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ResumeCoach

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Indiana
2 reviews
0 helpful votes
Follow Meshia H.
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Great product
June 30, 2024

Great product. Very helpful and user friendly. Excited to use my new resume.

Date of experience: June 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Meshia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

South Africa
1 review
0 helpful votes
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Good, can always improve, like a driver's license and picture

Date of experience: June 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ronite,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Australia
1 review
0 helpful votes
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Very bad and continuously deducting money
June 25, 2024

Very bad and continuously deducting money, very difficult to reach their customer care

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 15, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Pandiyarajan,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Clara

ResumeCoach.com Team

Canada
2 reviews
0 helpful votes
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Great experince
May 16, 2024

Being 73 years old and had never done a resume before, i was quite pleased with resume coach.

Date of experience: May 6, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Glenn,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

California
1 review
0 helpful votes
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I dont like how i had to pay for nit after you told me it was free

Date of experience: May 17, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Rebba,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lizzie.

ResumeCoach Team

Oman
1 review
0 helpful votes
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Quick and very understanding help
September 23, 2022

I wanted a quick refund on a sub I forgot to cancel and Nathalie helped me very quickly and said that I should get my refund in 10 business days.

Date of experience: September 23, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hemal!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

California
1 review
0 helpful votes
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Top-notch resume
September 5, 2023

ResumeIf you're looking to boost your career search with a top-notch resume, ResumeCoach is the way to go.

Date of experience: September 5, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Vernon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
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The format of resume is really good and has very clear representation

Date of experience: June 19, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Roshni,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Ireland
1 review
0 helpful votes
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2 different cards were declined when trying to pay took nearly 15 minutes

Date of experience: June 19, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hey Brian!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Clara

ResumeCoach.com Team

Spain
1 review
0 helpful votes
Follow Ivo Y.
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There was not any place that says that I was going to be charged to download the CV. The google add says FREE

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 1, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ivo,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Erin

ResumeCoach.com Team

California
1 review
0 helpful votes
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Great experience!
June 29, 2024

Easy to use resume building templates> highly recommend this website!

Date of experience: June 19, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Abby,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Canada
1 review
0 helpful votes
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Nice
June 28, 2024

It was a great experience using this template. It was so easy to use

Date of experience: June 18, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kisses,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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So happy for this amazing service
June 6, 2024

So happy for this amazing service. Great user interface! I would use it again and again.

Date of experience: May 27, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Quintin,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Washington
1 review
0 helpful votes
Follow Shanella W.
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I updated my resume and pay a fee, yet I was unable to make changes and update my resume.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 18, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hey Shanella!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Sara

ResumeCoach.com Team

California
1 review
0 helpful votes
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It was very easy and insightful easy to maneuver helped me every step of the way

Date of experience: June 12, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jeovana,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Indiana
1 review
0 helpful votes
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The short time spent on this site has been a great experience, I am glad I found you.

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Anastacio,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Qatar
1 review
0 helpful votes
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Good experience
June 28, 2024

Nice and easy to make cv good experience i like the way they help

Date of experience: June 18, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Yomna,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Easy to use and very efficient
June 26, 2024

Easy to use and very efficient. I will continue to use this program in the future.

Date of experience: June 16, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Orlando,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Maryland
1 review
0 helpful votes
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This was a simple plug and play resume
June 26, 2024

This was a simple plug and play resume. It was so easy to use and helpful.

Date of experience: June 16, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Justin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Canada
1 review
0 helpful votes
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The platform is great, the process was helpful. Its not free as advertised

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 13, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jodiann,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lelie

ResumeCoach.com Team

Overview

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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