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ResumeCoachReviews 11,010

4.6

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
Follow Cip J.
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Great result and the AI was actually pretty good and took only a little editing

Date of experience: January 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Vanuatu
1 review
0 helpful votes
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Easy and Simple to complete!
January 22, 2024

I had alot of experiences i wanted to write down, and i needed to complete my CV soon for a job application. Resume Coach ensured i inserted all my information's inside, helped me to arrange them into their specific sections and also gave pointers on what and how to word out my responses. Would definitely recommend.

Date of experience: January 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Elisa,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Australia
1 review
0 helpful votes
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Good resume
January 22, 2024

Good resume but do not think it's worth $30 a month

Date of experience: January 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Irene,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Becky

ResumeCoach Team

Portugal
1 review
0 helpful votes
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Surprisingly Decent
January 22, 2024

Honestly, I was surprised by how decent these templates are. They're simple to customize and look pretty slick

Date of experience: January 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Alan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Kuwait
1 review
0 helpful votes
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Alright CV Maker
February 15, 2024

Their ready templates are not the best but get the job done, they are easy to use but have limited customization options,

Date of experience: January 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Malik,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Sara

ResumeCoach.com Team

Virginia
2 reviews
0 helpful votes
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So easy!
January 22, 2024

I love my resume! Super professional and looks way more sophisticated than you'd expect only spend about half an hour to create it!

Date of experience: January 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Laprecia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Missouri
1 review
0 helpful votes
Follow Anne-Catherine Q.
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Great product but wasn't upfront about the cost. It wasn't until I had already put in all the info that it showed I would have to pay for a subscription in order to download my resume.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Anne-Catherine!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Sara

ResumeCoach.com Team

Arizona
1 review
1 helpful vote
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Your business model is absolutely deceiving and infuriating. You claim to be a free service, but after one invests 2 hours of their time creating a resume, you charge them for the ability to download it or do anything with it after the fact.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Phillip,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Sara

ResumeCoach.com Team

South Carolina
1 review
0 helpful votes
Follow Sa'eeda P.
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The website was easy to navigate through, my new resume looks amazing.

Date of experience: January 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sa'eeda,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Switzerland
1 review
0 helpful votes
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Good structure
January 22, 2024

The system is very good structured and very easy for handling

Date of experience: January 22, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ulrich,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Quang R.
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Resume edit
January 21, 2024

Decent platform with good template. Easy use, but need more color theme. The resume option should add more.

Date of experience: January 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Quang,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

South Carolina
1 review
0 helpful votes
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Well it was simple enough
February 15, 2024

Well it was simple enough. Love the Ai option for helping with phrasing for the different parts of the Resume. But the initial advertisement says free resume. In the end it was not free, and there is a monthly subscription if I don't cancel.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Michael!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Sara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Very easy to follow
January 21, 2024

I felt like I actually knew what I was doing! There was no need to call customer service I was not confused. It was helpful that they had tips on my résumé and hopefully we'll find out tomorrow if everything went well!

Date of experience: January 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kerri,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Ohio
1 review
0 helpful votes
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You took so much stress off me
January 21, 2024

You took so much stress off me. My jobs entail several things, and I really did not know how to condense it all. Thank you!

Date of experience: January 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Sandra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Portugal
2 reviews
0 helpful votes
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Quick Cover Letter Fix
January 21, 2024

Needed a cover letter fast and this service came through. It's pretty straightforward and the templates aren't half bad

Date of experience: January 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Constance,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
Follow Emeleana U.
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I love working with this site it was a fast way to build my resume.

Date of experience: January 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Emeleana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Indiana
1 review
0 helpful votes
Follow Maurice W.
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Great job but you should have said there was a fee

Date of experience: January 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Maurice,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Lizzie.

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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The process was great, but actually obtaining my résumé after paying, the fee has been nearly impossible

Date of experience: January 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Ashley,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lizzie.

ResumeCoach Team

Indiana
1 review
0 helpful votes
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Very good
January 20, 2024

Very easy to use and super simple and useful. I liked the templates and was impressed with the AI features.

Date of experience: January 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Catherine,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Arizona
1 review
0 helpful votes
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A pretty formal resume for $2.45 isn't so bad I guess.

Date of experience: January 20, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kevin,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain