ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
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My experience is not pleasant. While I agreed to pay 0.99 Euro for the downloading of the resume, I have been debited 30 Euros without informing me.
Dear Veena,
Thank you for reaching out to us regarding your account.
We are sorry to hear that you would like to cancel your account.
To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.
Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.
Best regards, Anne
ResumeCoach.com Team
It was misleading to think it was free. I want to make sure I can cancel when I choose.
Hi Alisa!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com
Best regards, Anne
ResumeCoach.com Team
Really good website it help a lot to get a new resume. I really recommend it!
Hello Daniela,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team
It was advertised as free and it is not, please be upfront about your services.
Hi Sydnie!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com
Best regards, Anne
ResumeCoach.com Team
This place took money after i cancelled then was very rude ill be taking it up with my bank horrible experience trying to find a job and there going to steal from people shame on this resumecoach!
Hello Susan,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Anne
ResumeCoach.com Team
Great Assistance on helping me recreate my resume with professional words.
Hello Jenny,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team
I loved the AI and the website was easy to navigate. However i wasn't happy to see that they opted me into their 14 day plan without me knowing it. The website was great but I would not of used it if I know i was going to be charged $30 bucks.
Great worked well and it made building it a dream. The AI generated great ideas and made it really easy
Why did I wake up to a $45 charge to my bank account you pieces or road kill. Refund me
Dear Nathan,
We are sorry to hear that you had a negative experience with our service.
From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.
In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com
Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.
Thank you for considering our request and we hope to hear from you soon.
Sincerely, Anne
ResumeCoach.com Team
I don't think it is worth the money for all the chances you have to go through
Hello Edward,
We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.
Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.
We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.
Thank you for your patience and understanding. We hope to hear from you soon.
Sincerely, Anne
ResumeCoach.com Team
Easy interface to build a resume in a very short period of time.
Hello Alfred,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team
It was great and easy to use. I will recommend it to my friends.
Hello Earlean,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team
It was quick and easy I did my resume in less than 10mins. I would use resume coach again and recover it to my friends and family
Hello Nostaljia,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team
The resume printed so small you cant read it not good at all!
Hello Frank,
Thank you for taking the time to review our service.
Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.
Our team is working on a solution to the issue you raised and we hope to have this available soon.
We are always looking for ways to provide our customers with the best possible experience.
Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!
Sincerely, Lelie
ResumeCoach.com Team
I successfully made a resume and making it was easy however the file size was too large to be submitted into my application.
Hello Brittney,
Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.
We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.
If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.
Thank you for choosing us, and we look forward to seeing you again in the future!
Best regards, Anne
ResumeCoach.com Team
Thanks for your help Noah. Especially the AI additive... thanks again.
Dear Shireen,
Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.
We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.
We hope you have an amazing week and thank you again for choosing ResumeCoach!
Best regards, Lelie
ResumeCoach.com Team
Your life saver a position just opened and needed my resume to be professional from the one i had in a short matter of time.
Hello Mara,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Anne
ResumeCoach.com Team
Excellent, quick, easy to use resume template generator! Thank you!
Hello Travis,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Lelie
ResumeCoach.com Team
The ad stated that this resume builder was "free". Once you get to the end, you have to pay.
Hi Amy!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com
Best regards, Anne
ResumeCoach.com Team
Its been 40 years since I've needed a resume...this was easy
Hello Sandra,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Anne
ResumeCoach.com Team
About the Business
Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Miloš,
Thank you so much for taking the time to leave us 5 stars!
We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team