The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
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I paid for 2 resumes which where really nice but was charged weeks later an amount of money which I have no idea what for
Hello Maria,
We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.
Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).
We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.
Thank you for reaching out, we look forward to hearing from you.
Best regards, Cami
ResumeCoach.com Team
I loved it totally recommend for anyone who is looking for help on getting their resume done
Hello Neema,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Clara
ResumeCoach.com Team
I can't download my CV and why I paid for?To ended at the end you have to choose Resume Coach but I don't want it, so why this payment was sent and the CV can't be downloaded?
Hello Ana,
Thank you for leaving this valuable feedback.
We understand your frustration with the payment process, and we'd like to apologize for any inconvenience this has caused you. If you are still having trouble with your payment, please reach out to our Customer Care team directly at contact@resumecoach.com and they will be more than happy to assist you.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search.
Thank you for choosing ResumeCoach and we hope we can continue to assist you in your career endeavors.
Best regards, Clara
ResumeCoach.com Team
Good, can always improve, like a driver's license and picture
Hello Ronite,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Clara
ResumeCoach.com Team
I very so recommend very standard straight to the point helps a lot good help
Hello Sharita,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Clara
ResumeCoach.com Team
Extorters, now you're making me type out more characters so I can actually finalize this review. Never seen such standards in order to be able to submit a bad review, seems skewy.
Hi Joshua,
We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.
You can do so via the Contact section of our website: https://www.resumecoach.com/contact/
We will be glad to assist you.
Kind regards, Clara
ResumeCoach.com Team
Easy to use resume building templates> highly recommend this website!
Hello Abby,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Clara
ResumeCoach.com Team
The format of resume is really good and has very clear representation
Hello Roshni,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Clara
ResumeCoach.com Team
Very helpful and easy I appreciate having help doing a new resume thank you very much
Hello Barbara,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Clara
ResumeCoach.com Team
I completed my resume on Resume Coach within one day, and it hopefully gets me a job.
Hello Lillyanna,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Clara
ResumeCoach.com Team
Easy and quick process. Very easy to navigate and templates are perfect for many applications
Hello Christopher,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Clara
ResumeCoach.com Team
It was nice to have some AI prompting. It's been a while since I have updated it.
Hello Rebecca,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Clara
ResumeCoach.com Team
So easy to use and very great tools to make the process flawless
Hello Hillary,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Clara
ResumeCoach.com Team
Super fast and simple to use. Will use it again in the future!
Hello Kyle,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Clara
ResumeCoach.com Team
2 different cards were declined when trying to pay took nearly 15 minutes
Hey Brian!
Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.
Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/
Have a great day!
Best regards, Clara
ResumeCoach.com Team
영문 이력서 필요했는데 이 사이트에서 만들었습니다. 가이드라인이 있어서 처음 써보는 저에게는 매우 편리했습니다! 가격도 저렴하구요. 근데 구취해 주실지. 걱정
안녕하세요,
별 5개를 주셔서 정말 감사합니다! 귀하가 당사의 이력서 작성 서비스에 대해 긍정적인 경험을 했다는 소식을 듣고 매우 기쁩니다. 귀하의 구직에 도움이 되어 기쁘게 생각합니다.
친절한 말씀과 Resumecoach를 선택해주셔서 다시 한번 감사드립니다. 귀하의 경력에 최선을 다하길 바랍니다!
감사합니다. Sara
ResumeCoach.com 팀
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Hello Elisha,
Thank you so much for taking the time to leave us 5 stars!
We wish you all the best in your career endeavors!
Best regards, Sara
ResumeCoach.com Team
I updated my resume and pay a fee, yet I was unable to make changes and update my resume.
Hey Shanella!
Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.
Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/
Have a great day!
Best regards, Sara
ResumeCoach.com Team
Self-motivated, determined, and charismatic individual with roughly four years of experience in the service industry. Quick learner eager to acquire any further skills. Has previous experience with Microsoft Office and some experience creating websites. Able to multi-task, think creatively, and prefers to work alone but can work well with others.
Hello Sabrina,
Thank you so much for taking the time to leave us 5 stars!
We wish you all the best in your career endeavors!
Best regards, Sara
ResumeCoach.com Team
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
Hello,
Thank you so much for taking the time to leave us 5 stars!
We wish you all the best in your career endeavors!
Best regards, Lizzie.
ResumeCoach.com Team