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ResumeCoachReviews 11,009

4.3
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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
351
This company responds to reviews on average within 3 days
Georgia
1 review
0 helpful votes
Follow Elvis J.
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Made it very easy to update a very old resume without needing how to use AI

Date of experience: June 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Elvis,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

KN
1 review
0 helpful votes
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I had no idea i have to pay i wish they told me i will have to pay for their servies before i stared

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Leah,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lelie

ResumeCoach.com Team

California
1 review
0 helpful votes
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So Far So Good
July 4, 2024

I have only just created 1 resume so far. I haven't finished tweeking it, but looking forward to seeing how well it stacks up to my previous resume.

Date of experience: June 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Shena,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

California
1 review
0 helpful votes
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Very helpful
July 4, 2024

It made it easy for me to create a resume. It helped put in different ways and it gave me options of things to list to make it even more possible

Date of experience: June 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Shereen,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

New York
1 review
0 helpful votes
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The service misleadingly promotes itself as free but springs unexpected charges upon users, a tactic that undermines trust and transparency. Such deceptive practices warrant a one-star rating due to their unethical nature and disregard for honest customer engagement. Consumers should beware of services that resort to such tactics.

Date of experience: June 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Christopher,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Anne

ResumeCoach.com Team

Massachusetts
1 review
0 helpful votes
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Pleased customer
July 4, 2024

This program was great, so easy to use and very professional.

Date of experience: June 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Amy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Minnesota
1 review
0 helpful votes
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Good service
July 4, 2024

Was able to build a resume easily. Process was easy to understand. Thank you for making a service that does this

Date of experience: June 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Trevor,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Washington
1 review
0 helpful votes
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The website said it was free
July 4, 2024

The website said it was free. It is infact not free but after you out in all that work its better to pay the 3 dollars then start all over

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Dear Abigail,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.

We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.

We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via contact@resumecoach.com

Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.

Best regards, Anne

ResumeCoach.com Team

California
1 review
0 helpful votes
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Easy and Fast
July 4, 2024

Everything was easily accessible and well explained. Finished in about 10 minutes.

Date of experience: June 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Ashley,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Fast and easy
July 4, 2024

Great experience, it was fast, easy to look at the different categories. At the end it gave me a sense of the resume organized in a simple way and easy to read by others.

Date of experience: June 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Carmen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Wisconsin
1 review
0 helpful votes
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Keep challenging yourself to create a unique experience. Read, pay attention and listen to your guests. Challenge the "ITS OUR POLICY" school of thought. Master the art of communicating your purpose, vision and direction with intent. Best wishes on your journey. Peace and well wishes my friend...

Date of experience: June 24, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Michael,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Mississippi
2 reviews
0 helpful votes
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It was excellent
July 3, 2024

Great overall no problems at all, it's easy, I don't know an easier process

Date of experience: June 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Gewun,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Australia
1 review
0 helpful votes
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It was a great experience
July 3, 2024

It was a great experience using your services along with all the optional templates and the use of the A1 feature to great my resume.

Date of experience: June 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Joe,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
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This was such an incredible tool to help me build my resume! I will definitely recommend this site to my friends.

Date of experience: June 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Sophie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Connecticut
1 review
0 helpful votes
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Easy.
July 3, 2024

Easy to set up and only took a few minutes to complete. Definitely will use in the future.

Date of experience: June 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Rodney,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
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Worst experience ever. I haven't used the services however, the payment is being deducted for months now. No customer care to report to and their site down for maintenance. I left a request on their query form and no response for their end. I don't recommend this at all. Worst experience ever.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Anne

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
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I highly suggest giving resume coach a chance. I was dreading updating my resume especially having kids and pets around. This just made my whole day a lot easier.

Date of experience: June 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Brittney,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

California
1 review
0 helpful votes
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Great service
July 3, 2024

Great templates and the use of AI helped to come up with better wording

Date of experience: June 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Eric,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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Super easy to make a resume!
July 3, 2024

I had a great experience. Took only a few minutes to make a new resume.

Date of experience: June 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Antoinette,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Botswana
1 review
0 helpful votes
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Excellent work
Very helpful
Will definitely recommend this to others

Date of experience: June 23, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

About the Business

Why you should know and use ResumeCoach to create your resume? Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word. You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!