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ResumeCoach

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Viet Nam
1 review
0 helpful votes
Follow Oanh T.
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Limited download format
September 3, 2024

The templates are variety. But I cant download it by page with nice format.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 24, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hey!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

Please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
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Hi
September 3, 2024

You're the best……………………………………………………………………………………………..

Date of experience: August 24, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Gordon,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
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You said it was free and after 45 minutes of working on this, you asked for money. Not cool. Just be honest up front.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 30, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Åsa,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.

We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.

We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via contact@resumecoach.com

Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.

Best regards, Natti

ResumeCoach.com Team

Zambia
1 review
0 helpful votes
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Terrific
April 27, 2024

Thank you for this service you have out there for people like me who have struggled over the years to update their cv with a template that speaks professional!

Date of experience: April 17, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Thabo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Tennessee
1 review
0 helpful votes
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Love this website.
May 25, 2024

This is my first time using this website and the results were amazing! I'm sure I'll be able to get the job I want because my resume looks amazing now.

Date of experience: May 15, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Courtney,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Wisconsin
1 review
0 helpful votes
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It is not trusted
June 2, 2021

We had only tried and after trial I had stopped my membership. But they did not stop and they draw money from my account although I had contacted them several times during last 6 months. TOTALLY FRAUD OR FAKE SITE.

Date of experience: June 2, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Yilka

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team (by phone or email) to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

California
1 review
0 helpful votes
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One would think that the resume would be correctly formated but the resume is one long document not in 8.5 x 11 pages. It is a.pdf so easily editing it is not an option

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 15, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Theresa,

We appreciate you sharing your experience.

We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- Template: consider using a different template design that allows for more space for content.

If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Clara

ResumeCoach.com Team

Utah
1 review
0 helpful votes
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Can't find information on how to cancel
May 31, 2024

Still trying to find out how to cancel my subscription. I sent a message yet get an email asking if I'm finished with my resume or still need help? I just want to cancel period!

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Cheri

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Leyre

ResumeCoach.com Team

Germany
1 review
0 helpful votes
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When I wanted to check out from Resume Coach, I never read at checkout that I need to cancel my subscription after 14 days of the free trial. I never received any emails where they may be stating anything that they will be automatically charing me 30 EUR after the trial period is over, as they may have landed in the spam folder in my email. The spam folder automatically deletes any emails which have landed there 30 days ago so I never received anything.

Normally, companies would send a reminder email of the trial period ending. However, the company just lives off snatching people's money with their subscription.

I chatted with a customer service rep through the chat function and he was incredibly triggered by my calling the company a scam. He called this abusive language and he will have to block me from their website if this persists. HAVE THEY EVER HEARD OF CUSTOMER SERVICE? I don't think so.

Please steer clear of Resume Coach guys and save your money:-)

Date of experience: May 10, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Mara

Thank you for using Resume Coach to create your customized resume and, above all, for sending us your feedback; it helps us to grow and we take note of all the details.

We hope to improve your experience the next time you use our tool, so we would like you to contact our customer service team: https://www.resumecoach.com/contact/

We want to know more details about the inconveniences you encountered while using our platform and solve them as soon as possible.

Best regards,

-ResumeCoach

New Jersey
1 review
0 helpful votes
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This was awesome!
July 9, 2024

This was awesome! I would have still working on this from scratch. By far the easiest and simplest way to create my CV. Thank you, Noah.

Date of experience: June 29, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Customer,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Georgia
1 review
0 helpful votes
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Meh
August 28, 2024

Definitely not a free service as it was advertised also I couldn't get it to download properly

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 18, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hi Erica!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Furthermore, we are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

Best regards, Tina

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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This has been the quickest resume building process I have ever experienced. Thank you Resume Coach! I needed it quick and so loved the AI generated helpful responses.

Date of experience: April 25, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Debra,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Awesome resume.
April 21, 2023

One of the best things about this site is that it's really easy to use. You don't need to be a computer genius or a master writer to create an awesome resume.

Date of experience: April 21, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Jose,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Oregon
1 review
0 helpful votes
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Easy way to get professional resume
May 14, 2024

It was nice to be able to just put together a nice simple but efficient resume. They provide automatic descriptions of jobs so you don't have to think about it. Made very simple and professional.

Date of experience: May 4, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Devon,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Missouri
1 review
0 helpful votes
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I'm pretty sure I found my new favorite service. The site was fast and simple to use, and the agent via chat Andrew was super nice! I'll definitely be using this again

Date of experience: July 21, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Dear Rufus,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service agent Andrew, and we'll be sure to share your feedback with them. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We're honored that you chose ResumeCoach to assist you in enhancing your resume. We look forward to serving you again in the future and helping you achieve your career goals.

We wish you an amazing week and thank you again for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Mongolia
1 review
0 helpful votes
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It's what i am looking for
December 19, 2022

I build my resume and i really liked it, but subscription automatically charge every 2 week. It startled me little bit. But customer care was so good that problem solved pretty quick.

Date of experience: December 19, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Misheel!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Sri Lanka
1 review
2 helpful votes
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Never trust this site..
February 26, 2021

I subscribe 0.95$ service for 14 days. After that period they took 29.95$ from my card without any notice. Total crap. I had to block my card. Never ever use this site..

Date of experience: February 26, 2021
Customer Care Team R. ResumeCoach Rep
over a year old

Hello

Thank you for using Resume Coach to create your customized resume and, above all, for sending us your feedback; it helps us to grow and we take note of all the details.

We hope to improve your experience the next time you use our tool, so we would like you to contact our customer service team: https://www.resumecoach.com/contact/

We want to know more details about the inconveniences you encountered while using our platform and solve them as soon as possible.

Best regards,

-ResumeCoach

Turkey
1 review
0 helpful votes
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She is great
March 13, 2023

Stephanie explain my question very clearly. But I only have one suggestion for general resume coach that u should charge us per resume. Because most of us just need a resume.
Sincerely

Date of experience: March 13, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Annisa!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephanie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Pennsylvania
1 review
0 helpful votes
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I was so impressed with the final product.
May 17, 2023

I was so impressed with the final product. I made my curriculum in minutes, and the templates were super helpful. It's great to have an easy way to create a professional-looking resume!

Date of experience: May 17, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Maryland
1 review
0 helpful votes
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I wish there was a way to view how many pages the final document is, and edit freely from there to change the tabs spacing, margins... so it can fit on one page before it is saved as a PDF.

Date of experience: April 21, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello April,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Sara

ResumeCoach Team

Overview

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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