website thubmnail of Resume Builder

Resume Builder

Overview

Resume Builder has a rating of 3.7 stars from 25 reviews, indicating that most customers are generally satisfied with their purchases. Resume Builder ranks 29th among Colleges And Universities sites.

service
6
value
7
shipping
2
returns
3
quality
8
This company does not typically respond to reviews

Instant Feedback

947 reviews
How would you rate Resume Builder?
grey star
grey star
grey star
grey star
grey star
Wisconsin
2 reviews
0 helpful votes
Follow Adam M.
Unfollow Adam M.
Send Message
Share Review
Report Review

Something's Off Here.
February 2, 2023

I feel resumebuilder.com is a deceptive website. It looks very trustworthy, minimalistic, and modern, and it shows you all kinds of resumes it can "help" you create. When you look deeper though, this is an extremely skeletal, and low quality service considering you have to pay. There are ALL kinds of problems that I noticed on my first session using the site.

I have included pictures below, of how differently the resumes come out when you export them. To be honest, it's a bit sad. The picture with the navy blue text is how it looked on their site, the horrific yellow text document is what it spit out. For a (honestly kind of expensive) paid service, this is pathetic.

Customer service on this site is non existent, and it is mostly impossible to get in touch with anyone. That's where the deceptive nature comes in. This site looks really modern, but has almost nothing in terms of forums, FAQs, customer support, any kind of meaningful help. Pair that with the laundry list of problems that occur with regular use of this site, it is a nightmare.

I actually feel scammed, as this program has literally no options. It is unbelievable in 2023 you are not able to choose to export in 8.5x11. This site will only export in 8.26 × 11.69 in, which is not the standard in the US, and I could see this causing BIG problems for people. The fact that it won't even spit out a resume in the correct size is one of the saddest things I've seen in a resume builder.

You have very little control over font size, NO control over spacing, very little control over anything. For something that is supposed to make this process easy, this website is extremely confusing and lacks important features present in the most simplistic software.

I felt really ripped off by this service, and I would highly discourage use of it.

Date of experience: February 2, 2023
R B. Resume Builder Rep
over a year old

Adam,

We appreciate your feedback and are sorry to hear about your disappointing experience with our service.

To address your concerns, we encourage you to reach out to our customer support team at communications@resumebuilder.com with the specific details and pictures you mentioned. We strive to provide prompt assistance and resolve any issues you may have faced.

Thank you for bringing these issues to our attention.

Sincerely,
ResumeBuilder.com Customer Service Team

South Carolina
4 reviews
14 helpful votes
Follow RuthAnn S.
Unfollow RuthAnn S.
Send Message
Share Review
Report Review

Service was deceptive so l canceled after one very poorly formatted resume and naturally they charged my card for an ongoing subscription for $23.95 monthly. Who in their right mind would pay that every month for one resume? NOTHING is free as they claim except a plain text version of the resume. ( Who needs them for THAT?) And then even when you cancel right away they start billing your card. I am going to dispute it at my bank and report them to FTC

Date of experience: March 15, 2025
Paola V. Resume Builder Rep
1 month ago

Hello,

We're sorry to hear about your experience. Our service includes access to multiple tools beyond a single resume, including unlimited resumes and cover letters, templates, and editing features. While we do offer a free plain text download option, access to premium formats and downloads requires a subscription, which is clearly explained during sign-up.

We also want to clarify that subscriptions can be canceled at any time. We’d like to look into this further and make things right—please respond to our request for more information via Sitejabber so we can locate your account and assist you directly.

Thank you for your feedback.

Ohio
1 review
0 helpful votes
Follow Cynthia D.
Unfollow Cynthia D.
Send Message
Share Review
Report Review

Great Resource
April 9, 2025
Updated review

Resume Builder provided everything I needed to update my resume and create a fresh, contemporary document to use in my portfolio. The template layouts are great, and the AI suggestions for text is very helpful. I am very pleased with the final product.

Date of experience: April 9, 2025
Paola V. Resume Builder Rep
2 weeks ago

Hello,

Thank you for sharing your experience! We're thrilled to hear that you found our templates and AI suggestions helpful in creating a fresh, professional resume. It’s wonderful to know you’re pleased with the final result. We wish you the best of luck with your portfolio and job search!


Nicely laid out, ease of transition through sections...
March 29, 2025
Previous review

Nicely laid out, ease of transition through sections as document is built. Nice AI assist also.

Date of experience: March 29, 2025