• Resume Builder

Resume Builder

Overview

Resume Builder has a rating of 1.91 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Resume Builder ranks 531st among Colleges And Universities sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    2
  • Quality
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
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How would you rate Resume Builder?
Top Positive Review

“Wonderful resume got me my job”

Dorothy O.
3/27/20

Great service and reasonable. It was easy to do. 2nd time using this company with great results. Thank you

Top Critical Review

“Lacking customer service for paid service and formatting is not proper when downloading”

Chris T.
1/25/23

I purchased the resume builder Pro to improve my resume. The preview before downloading looks different than the final product. The builder also does not add spaces between location and work dates. Very unprofessional

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user christ1559
1 review
2 helpful votes
January 25th, 2023
Verified purchase

I purchased the resume builder Pro to improve my resume. The preview before downloading looks different than the final product. The builder also does not add spaces between location and work dates. Very unprofessional

Service
Value
Quality
Thumbnail of user dinhd3
R B. – Resume Builder Rep

Chris,

Thank you for sharing your experience. We apologize for any inconvenience you encountered. Please email us at communications@resumebuilder.com with details about the issues you faced, and our team is happy to promptly help address your concerns.

Sincerely,
ResumeBuilder.com Customer Service Team

Thumbnail of user nos27
1 review
1 helpful vote
August 27th, 2022

Resume experience is fine overall. Lose your password however, nothing they do about it. They say they will send you an email to reset the password. WELL WHERE IS THE $#*!ING EMAIL?

Thumbnail of user enrondev
1 review
1 helpful vote
October 5th, 2023

They trick you to spend hours building a resume claiming its free in the beginning then refusing to download it later without paying money.

Thumbnail of user scotf6
1 review
4 helpful votes
May 18th, 2020

This company charges you for services you did not authorize. They offer three levels of service. If you select the basic 7 day service they will also automatically charge you for the full subscription service after your 7 day service expires, whether you want it or not. Their customer service won't reverse the charge even though its clear you did not want the subscription service.

Thumbnail of user dorothyo133
1 review
0 helpful votes
March 27th, 2020

Great service and reasonable. It was easy to do. 2nd time using this company with great results. Thank you

Thumbnail of user adammoscinski99
2 reviews
0 helpful votes
February 2nd, 2023
Verified purchase

I feel resumebuilder.com is a deceptive website. It looks very trustworthy, minimalistic, and modern, and it shows you all kinds of resumes it can "help" you create. When you look deeper though, this is an extremely skeletal, and low quality service considering you have to pay. There are ALL kinds of problems that I noticed on my first session using the site.

I have included pictures below, of how differently the resumes come out when you export them. To be honest, it's a bit sad. The picture with the navy blue text is how it looked on their site, the horrific yellow text document is what it spit out. For a (honestly kind of expensive) paid service, this is pathetic.

Customer service on this site is non existent, and it is mostly impossible to get in touch with anyone. That's where the deceptive nature comes in. This site looks really modern, but has almost nothing in terms of forums, FAQs, customer support, any kind of meaningful help. Pair that with the laundry list of problems that occur with regular use of this site, it is a nightmare.

I actually feel scammed, as this program has literally no options. It is unbelievable in 2023 you are not able to choose to export in 8.5x11. This site will only export in 8.26 × 11.69 in, which is not the standard in the US, and I could see this causing BIG problems for people. The fact that it won't even spit out a resume in the correct size is one of the saddest things I've seen in a resume builder.

You have very little control over font size, NO control over spacing, very little control over anything. For something that is supposed to make this process easy, this website is extremely confusing and lacks important features present in the most simplistic software.

I felt really ripped off by this service, and I would highly discourage use of it.

Tip for consumers:
Please do research. Google "best resume builders". This one really looked legit, but after looking more it does not have an amazing reputation, and it would be so much smarter to avoid the mistake I made.

Products used:
Monthly Pro Membership

Service
Value
Quality
Thumbnail of user dinhd3
R B. – Resume Builder Rep

Adam,

We appreciate your feedback and are sorry to hear about your disappointing experience with our service.

To address your concerns, we encourage you to reach out to our customer support team at communications@resumebuilder.com with the specific details and pictures you mentioned. We strive to provide prompt assistance and resolve any issues you may have faced.

Thank you for bringing these issues to our attention.

Sincerely,
ResumeBuilder.com Customer Service Team

Thumbnail of user sarahf550
1 review
7 helpful votes
August 23rd, 2020

I could not download the resume after making it. They charge $1.95 for 1 resume download which is fine but after 7 days they charge you $59. That's just ridiculous to me. I would much rather give my money to another site that actually lets you download the resume.

Thumbnail of user williams3735
1 review
1 helpful vote
May 27th, 2021

This is a great app. I can say that it's a great way to start, and maintain an always upto date resume. If I change jobs or careers in the future this is what I'll be using for my resume.

Service
Value
Quality
Thumbnail of user lilyb115
1 review
6 helpful votes
May 10th, 2021

I contacted them in regards to charging me $59 after I had cancelled my 7-day "free" trial (it wasn't actually free like they said, it's $1.95). I filed a dispute for the charges and tried to contact them in regards to it, and they locked me out of my account and would not send me the reset password email.

Tip for consumers:
don’t use it as it steals your money

Service
Value
Shipping
Returns
Quality
Thumbnail of user natjm42
1 review
0 helpful votes
December 28th, 2023

Lying, scamming company. They lure you in with free trials, and won't let you cancel afterwards. They let you believe you cancelled, then charge you $25! Second time this has happened to me. GIVE ME A REFUND!

Thumbnail of user joannthh
2 reviews
1 helpful vote
August 29th, 2021

Andy was amazing. He was very patient and listened to each of my concerns. He offered very useful advice and treated me as a friend. He is very effective in his job, and I could not be happier with my experience. Thank you ANDY!

Thumbnail of user dmdieffenbach
1 review
0 helpful votes
March 2nd, 2024

If I could give zero stars I would...Wasted at least 2 -3 hours revising & revamping my resume based on their own Q&A (see below - per their website), only to be met with a paywall as soon as I went to download my resume.

Is the Resume.co resume builder really free?
The Resume.co website and all of its tools are absolutely free to use. You'll be able to create your ideal resume choosing from 200+ configurations to come up with the best resume template for you. On top of that, there are premium template options for candidates who want to take resume-building to the next level. (Source:https://resume.co/)

Thumbnail of user karenm3487
1 review
1 helpful vote
November 1st, 2021

Great App Great patient customer Service. Great deals on subscription. The Resume Builder guides you all the way through to the end. I would highly recommend them to everyone I know. K. M.

Tip for consumers:
Everything was fine so far.

Products used:
Online Resume Builder.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cynthiat664
1 review
1 helpful vote
March 9th, 2021

Thanks to Alex I was able to submit my resume to an important employer he made sure I was successful and stayed on the phone with me through my entire complicated process I really appreciate him he was outstanding!

Thumbnail of user amys750
1 review
0 helpful votes
October 21st, 2019

Easy to use and helped me make a professional looking resume. This was a great resource to me finding a job.

Thumbnail of user katrinag30
1 review
1 helpful vote
July 5th, 2019

Customer service was great she helped me out. I wanted to cancel due to my circumstances but was able to keep. Thanks Agian

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Company Representative

Thumbnail of user dinhd3
R B.
Resume Builder Rep
Typically does not respond to reviews

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