website thubmnail of Resume Now

Resume Now

Overview

Resume Now has a rating of 4.1 stars from 3,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Now most frequently mention customer service, cover letter and live chat. Resume Now ranks 7th among Career Advice sites.

service
130
value
117
shipping
40
returns
60
quality
108
This company responds to reviews on average within 4 days
How would you rate Resume Now?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow Louise W.
Unfollow Louise W.
Send Message
Share Review
Report Review

Good Experience
November 22, 2016

The representative I spoke to was respectful and handled my issue very quickly and smoothly!

Date of experience: November 22, 2016
Laura T. Resume Now Rep
over a year old

Hi Louise, thank you for that great review. It’s nice to know our Customer Care Expert was able to help you out. If you need anything else, just contact us, we’re here for you. Thanks!

Washington
1 review
0 helpful votes
Follow Timothy H.
Unfollow Timothy H.
Send Message
Share Review
Report Review

Site does not let you access and or edit previous resume, you have too pay

Date of experience: April 6, 2020
Yashira H. Resume Now Rep
over a year old

Hey, Timothy

Thank you for sharing your thoughts, however we would like to clarify that you are in fact able to access and edit your resume even you do not have an active or free account.

Our website offers an option that is completely free which allows you to download a plain text version of your resume.

New Jersey
1 review
0 helpful votes
Follow Stacey V.
Unfollow Stacey V.
Send Message
Share Review
Report Review

Cancelled my subscription
August 2, 2016

Very good, easy to talk with and was able to get everything that i needed

Date of experience: August 2, 2016
Laura T. Resume Now Rep
over a year old

Hello Stacey,
We are sorry to see you but we thank you for that great feedback. It is excellent to know how you feel about our Customer Service and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards, Resume Now

Florida
1 review
0 helpful votes
Follow Chenelle G.
Unfollow Chenelle G.
Send Message
Share Review
Report Review

I didn't expect to have to pay for anything
April 8, 2020

I didn't expect to have to pay for anything. Was there some small print somewhere?

Date of experience: April 7, 2020
Yashira H. Resume Now Rep
over a year old

Hi, Chenelle

Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.

However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Georgia
1 review
0 helpful votes
Follow Shannen U.
Unfollow Shannen U.
Send Message
Share Review
Report Review

I dislike the fact that I'm made to rate the site at this present time.

Date of experience: April 7, 2020
Yashira H. Resume Now Rep
over a year old

Thank you for sharing, Shannen we’re always open to suggestions on ways we can improve and thank you for providing us with your feedback.

Massachusetts
2 reviews
0 helpful votes
Follow Lauren W.
Unfollow Lauren W.
Send Message
Share Review
Report Review

Good Basic software to update a current resume by adding a job and other factors.

Date of experience: April 9, 2020
Yashira H. Resume Now Rep
over a year old

Thank you for sharing your feedback, Lauren we’re excited to hear you feel that way about our resume builder.

California
1 review
0 helpful votes
Follow Richard A.
Unfollow Richard A.
Send Message
Share Review
Report Review

Great people
January 16, 2017

Excellent the way the system is. Customer service very professional. I will give you 5!

Date of experience: January 16, 2017
Laura T. Resume Now Rep
over a year old

Hi Richard,
Thank you for your feedback about our product and for sharing your experience with our Customer Service. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us.

California
1 review
0 helpful votes
Follow Alejandra S.
Unfollow Alejandra S.
Send Message
Share Review
Report Review

Excellent Customer Service
September 13, 2016

George was extremely helpful and was able to provide me with great service. Thank you!

Date of experience: September 13, 2016
Laura T. Resume Now Rep
over a year old

Hi Alejandra:

Thank you for taking the time to review our services. We are thrilled to know that George was of extreme help to you. Reviews like these make us strive to deliver the best of the best for you. Please feel free to contact us, if you need anything in the future.

Best Regards,
Resume-Now

Georgia
1 review
0 helpful votes
Follow James L.
Unfollow James L.
Send Message
Share Review
Report Review

Didn't know it was a subscription..
September 11, 2023

Helped me out! Got me a refund and made my day! Awesome customer service skills.

Date of experience: September 11, 2023
Yashira H. Resume Now Rep
over a year old

Hello!

Thank you for sharing your feedback and for being a valued Resume Now customer.

We're here to support you as you build a successful career. For the latest employment news, job application tools, and career management advice, follow us on:

Twitter: https://bit.ly/3JOevT8
Facebook: https://bit.ly/3QAkpJz
LinkedIn: https://bit.ly/3pdcbM8

-Resume Now

Texas
1 review
2 helpful votes
Follow Teri Z.
Unfollow Teri Z.
Send Message
Share Review
Report Review

Advertised as a free service then it costs to complete it. Very unprofessional and deceitful

Date of experience: April 11, 2020
Yashira H. Resume Now Rep
over a year old

Hey, Teri

We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.

However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.

Washington
1 review
0 helpful votes
Follow Pamela C.
Unfollow Pamela C.
Send Message
Share Review
Report Review

I like that I am able to enter in my own edits, but get guidance.

Date of experience: April 11, 2020
Manuel K. Resume Now Rep
over a year old

Thank you for sharing your feedback and for leaving us a great star rating.

Canada
1 review
0 helpful votes
Follow Cindy T.
Unfollow Cindy T.
Send Message
Share Review
Report Review

A very good program has many selections for templates and is very easy to use.

Date of experience: April 13, 2020
Manuel K. Resume Now Rep
over a year old

Thank you for sharing your feedback and for leaving us a great star rating.

Maryland
1 review
0 helpful votes
Follow Kathleen I.
Unfollow Kathleen I.
Send Message
Share Review
Report Review

I don't appreciate the "free" service that isn't free though the cost is very reasonable

Date of experience: April 15, 2020
Yashira H. Resume Now Rep
over a year old

Hey, Kathleen

We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.

However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.

Tennessee
1 review
0 helpful votes
Follow Melissa M.
Unfollow Melissa M.
Send Message
Share Review
Report Review

Excellent
June 19, 2016

It's was great. Formats & template s were great. Would recommend site to anyone. Thanks

Date of experience: June 19, 2016
Laura T. Resume Now Rep
over a year old

Hi Melissa:

Thank you for sharing this great review! We are thrilled to hear about you pleasant experience with our product. Thank you again for this feedback and for sharing us with all you friends and family. Please feel free to contact us in the future if you have any questions or concerns.

Best Regards,
Resume-Now

New York
1 review
0 helpful votes
Follow Ann O.
Unfollow Ann O.
Send Message
Share Review
Report Review

I was working with Karen Chicas on Live Chat and she was very helpful and profession in assisting me with my issue.

Date of experience: May 8, 2017
Laura T. Resume Now Rep
over a year old

Hi Ann,
We are pleased that you were thrilled with our assistance with your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.

Arizona
1 review
0 helpful votes
Follow Mark F.
Unfollow Mark F.
Send Message
Share Review
Report Review

Great service
March 29, 2024

Service was excellent, very easy,step by step instructions

Date of experience: March 19, 2024
Paola V. Resume Now Rep
over a year old

Hello,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Canada
1 review
0 helpful votes
Follow Grace J.
Unfollow Grace J.
Send Message
Share Review
Report Review

I had someone named Steven Bolanos assisting me from Resume-Now and he helped me and he had awesome customer service

Date of experience: July 6, 2017
Laura T. Resume Now Rep
over a year old

We’re proud to know that Steven was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!

GB
1 review
0 helpful votes
Follow Maria R.
Unfollow Maria R.
Send Message
Share Review
Report Review

Live Career Cv
April 21, 2016

Excellent place for CV's and great on hand support through live chat Alejandra MerlanoI was very helpful and patient

Date of experience: April 21, 2016
Laura T. Resume Now Rep
over a year old

Greetings Maria R.,

Thanks for the feedback, is very important for us. We are committed to providing great customer service. We are happy that you were pleased with our services.

Best Regards,
Resume-Now

Florida
1 review
0 helpful votes
Follow Evelyn L.
Unfollow Evelyn L.
Send Message
Share Review
Report Review

Great customer service
December 21, 2023

I had to cancel my subscription due to being unemployed and they were understanding.

Date of experience: December 21, 2023
Paola V. Resume Now Rep
over a year old

Hello,

Thank you for sharing your experience with us!

Washington
2 reviews
0 helpful votes
Follow Jan B.
Unfollow Jan B.
Send Message
Share Review
Report Review

Very user friendly for us low tech people
April 8, 2020

Very user friendly for us low tech people. It made it so fun.
Thank you.
God Bless You,
Jan Burbank

Date of experience: April 7, 2020
Yashira H. Resume Now Rep
over a year old

We appreciate you detailing your satisfaction with our resume builder, Jan.