Resume Now has a rating of 4.1 stars from 3,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Now most frequently mention customer service, cover letter and live chat. Resume Now ranks 7th among Career Advice sites.
The representative I spoke to was respectful and handled my issue very quickly and smoothly!
Site does not let you access and or edit previous resume, you have too pay
Hey, Timothy
Thank you for sharing your thoughts, however we would like to clarify that you are in fact able to access and edit your resume even you do not have an active or free account.
Our website offers an option that is completely free which allows you to download a plain text version of your resume.
Very good, easy to talk with and was able to get everything that i needed
Hello Stacey,
We are sorry to see you but we thank you for that great feedback. It is excellent to know how you feel about our Customer Service and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards, Resume Now
I didn't expect to have to pay for anything. Was there some small print somewhere?
Hi, Chenelle
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I dislike the fact that I'm made to rate the site at this present time.
Thank you for sharing, Shannen we’re always open to suggestions on ways we can improve and thank you for providing us with your feedback.
Good Basic software to update a current resume by adding a job and other factors.
Thank you for sharing your feedback, Lauren we’re excited to hear you feel that way about our resume builder.
Excellent the way the system is. Customer service very professional. I will give you 5!
Hi Richard,
Thank you for your feedback about our product and for sharing your experience with our Customer Service. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us.
George was extremely helpful and was able to provide me with great service. Thank you!
Hi Alejandra:
Thank you for taking the time to review our services. We are thrilled to know that George was of extreme help to you. Reviews like these make us strive to deliver the best of the best for you. Please feel free to contact us, if you need anything in the future.
Best Regards,
Resume-Now
Helped me out! Got me a refund and made my day! Awesome customer service skills.
Hello!
Thank you for sharing your feedback and for being a valued Resume Now customer.
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-Resume Now
Advertised as a free service then it costs to complete it. Very unprofessional and deceitful
Hey, Teri
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
I like that I am able to enter in my own edits, but get guidance.
Thank you for sharing your feedback and for leaving us a great star rating.
A very good program has many selections for templates and is very easy to use.
Thank you for sharing your feedback and for leaving us a great star rating.
I don't appreciate the "free" service that isn't free though the cost is very reasonable
Hey, Kathleen
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
It's was great. Formats & template s were great. Would recommend site to anyone. Thanks
Hi Melissa:
Thank you for sharing this great review! We are thrilled to hear about you pleasant experience with our product. Thank you again for this feedback and for sharing us with all you friends and family. Please feel free to contact us in the future if you have any questions or concerns.
Best Regards,
Resume-Now
I was working with Karen Chicas on Live Chat and she was very helpful and profession in assisting me with my issue.
Hi Ann,
We are pleased that you were thrilled with our assistance with your request. We are committed to providing great customer service. If you need further help, please do not hesitate to contact us.
Service was excellent, very easy,step by step instructions
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I had someone named Steven Bolanos assisting me from Resume-Now and he helped me and he had awesome customer service
We’re proud to know that Steven was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
Excellent place for CV's and great on hand support through live chat Alejandra MerlanoI was very helpful and patient
Greetings Maria R.,
Thanks for the feedback, is very important for us. We are committed to providing great customer service. We are happy that you were pleased with our services.
Best Regards,
Resume-Now
I had to cancel my subscription due to being unemployed and they were understanding.
Hello,
Thank you for sharing your experience with us!
Very user friendly for us low tech people. It made it so fun.
Thank you.
God Bless You,
Jan Burbank
We appreciate you detailing your satisfaction with our resume builder, Jan.
Answer: Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.
Answer: Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: social@resume-now.com with your Account ID or the email associated with the account and we will process that request for you.
Answer: Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Hi Louise, thank you for that great review. It’s nice to know our Customer Care Expert was able to help you out. If you need anything else, just contact us, we’re here for you. Thanks!