Resume Now has a rating of 3.9 stars from 3,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Now most frequently mention customer service, cover letter and live chat. Resume Now ranks 7th among Career Advice sites.
The customer service was excellent and they refunded me my money back with no problem.
Jennifer was great at customer service and answered all my questions.
Hello Nadia,
Thank you for that awesome feedback. It is great to know how you feel about our Customer Service. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
Best Regards,
LiveCareer
I used your site because it said "FREE"
Worth $2.75 but what's the catch?
Hey, Keith
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
Good resources, but this service should not automatically enroll you into monthly charges.
We're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Jack.
The representative that assisted me today was extremely helpful and polite.
Hi Stephanie, thank you for that outstanding review! We’re thrilled to know that our Customer Care Experts were able to resolve everything for you and that you rated us as extremely helpful, we really appreciate it. If you need anything else, just contact us, we got your back. Thanks!
I found the website helpful but not worth a monthly fee of $20
Hi Jasmine, thank you for your feedback, we take it very seriously. We are glad to know you liked our website. If you need anything else, just contact us. Thanks!
Was able to cut down on time in formulating resume
Thank you for sharing your feedback and for leaving us a great star rating.
Nice templates and good examples of how to word things.
Thank you for sharing your feedback and for leaving us a great star rating.
Money continues to keep being stolen from a closed account. I will be contacting my lawyer!
Hi Clarissa, Oh no! :( That's definitely not the experience we want you to have. We are so sorry you feel that way about our service and are more than willing to assist you. Please send direct message us we can assist you in a secure manner. Thank you.
Ease of use makes this resume building website a new favorite!
Thank you for sharing your feedback and for leaving us a great star rating.
It was made easy to do. Even for someone that has never done a resume.
Thank you for sharing your feedback and for leaving us a great star rating.
Awesome! I will be reactivating my account in the near future!
Hi Tina:
Thank you for that amazing review! We are glad to know that you had a hassle free experience and that you rated us as “Very Accommodating”, it is greatly appreciated. Please feel free to contact us, if you need anything else in the future.
Best Regards,
Resume-Now
The design choices are great and when I called customer service they were very helpful.
Hi Elise,
Thank you for that terrific feedback. It is great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the end product.
Best Regards,
Resume Now
Had no issues at all dealing with customer service reps. Easy experience.
Hi Derin:
We are glad to help! Thank you for this great review and please feel free to contact us in the future if you have any questions or concerns.
Best Regards,
Resume-Now
Great customer service! Resolved my problem in a minute and provided awesome offer!
Hello!
Thank you, we really appreciate your feedback!
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-Resume Now
It was easy, looking forward to see what else I can gain.
It’s great to hear that you’re pleased with your resume, Raquel we hope it makes all the difference in helping you get the job you desire.
Very easy. I didn't feel any anxiety during the process.
Thank you for your review, glad we were able to help, Gina!
Laura provided me with great customer service! Thank you for being quick and professional
Love the options for my resume. Best customer service ever.
Thank you for sharing the love, Rosemarie.
Say free then charges you after all the work is done
Hi, Nina
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Answer: Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.
Answer: Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: social@resume-now.com with your Account ID or the email associated with the account and we will process that request for you.
Answer: Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Hi Queen:
Thank you for that awesome review! We are glad to know that you had a hassle free experience and that you rated us with “Excellent service”, it is greatly appreciated. Please feel free to contact us, if you need anything else in the future.
Best Regards,
Resume-Now