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ReserveBarReviews 501

3.0
How would you rate ReserveBar?
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ReserveBar Reviews Summary

ReserveBar has a rating of 3 stars from 501 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ReserveBar most frequently mention customer service, credit card and tracking number. ReserveBar ranks 13th among Personalized Gifts sites.

service
141
value
85
shipping
89
returns
40
quality
66

Instant Feedback

82,603 reviews
Texas
1 review
0 helpful votes
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Love this site!
July 17, 2023

I've order twice from this site, both were hard to find whiskeys. Shipping was fast and the customer service was excellent.

Date of experience: July 17, 2023
Florida
1 review
0 helpful votes
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Average whiskey with a gimmick
July 15, 2023

Blackened by Metallica was delivered promptly and was easy to order on the site. Whiskey itself wasn't anything extraordinary, but I can say I have tried it and wasn't dissatisfied. Bottle is nice but label has nothing to indicate Metallica's involvement with the "collaboration"… which is the only reason I tried it in the first place. The sonic aging gimmick makes for a funny anecdote, but that's about it. I'll stick with my current label when this is gone….

Date of experience: July 15, 2023
Florida
1 review
0 helpful votes
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Re:Issues
August 13, 2023

On new releases, no issues.

On trying to obtain Oban. Continuing problem.
Late/unavailable/no notice running late-cancelled-shows up.

Date of experience: July 14, 2023
Arizona
1 review
0 helpful votes
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Arrived as Ordered
July 13, 2023

The order was correct upon arrival, but during the shipping process, more prompt notifications would be appreciated as there has to be a person at the address to receive it.

Date of experience: July 13, 2023
North Carolina
1 review
0 helpful votes
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Delivery Time
August 11, 2023

I thought my item would get to me with in 1-2 business days but it took longer than I expected!

Date of experience: July 12, 2023
Wyoming
2 reviews
0 helpful votes
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Dogfish head
July 12, 2023

Ordering and delivery made easy. Shipping entity and Reserve Bar keep you up to date on when the delivery will take place. Will definitely order from Reserve Bar again.

Date of experience: July 12, 2023
North Carolina
1 review
0 helpful votes
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I waited to place my order that was a gift for friends in another state based on the shipping information it stated on the website. It said 1-2 days. The order did not ship until 5 days later. I tried to contact customer service, there is no phone number. It took them over 24 hours to respond. We ended up having to have the delivery sent to their local UPS pick up location and they had to pay a fee. I will not use this service again in the future.

Date of experience: July 12, 2023
Illinois
1 review
0 helpful votes
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Easy and fast
July 11, 2023

I placed my order and received it 4 days later! I would order again.

Date of experience: July 11, 2023
New York
1 review
0 helpful votes
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Great service
July 10, 2023

Very happy with my purchase. Quick turn around, shipped right away and received within days

Date of experience: July 10, 2023
Texas
1 review
0 helpful votes
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Quick and easy
July 10, 2023

It was an easy online purchase and came quickly. Thank you!

Date of experience: July 10, 2023
New York
1 review
0 helpful votes
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Couldn't be happier with my experiences with ReserveBar. Quality products, kind customer service, and reliable tracking alerts.

Date of experience: July 10, 2023
California
1 review
0 helpful votes
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I received the goods
July 10, 2023

The delivery company had much to be desired, I would con5sider making a change.

First their driver couldn't find my address, its in the city. Its 8 blocks from the Capitol of CA.
Its a free standing single family home, Uber and many others find it easily. Their phone hold times are awful, they were terriblel to deal with. I had to go pick it up. I had work out of town, so they said they would only hold for 5-7 days. Not a great experience.

Date of experience: July 10, 2023
Oklahoma
1 review
0 helpful votes
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Great purchase experience
July 9, 2023

My purchase went smoothly and I got exactly what I ordered and it arrived in a timely manner.

Date of experience: July 9, 2023
Georgia
1 review
0 helpful votes
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Easy to navigate and find what I wanted. A fun way to toast a long-distance friend!

Date of experience: July 9, 2023
Virginia
1 review
0 helpful votes
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5 Stars
July 9, 2023

No issues and everything arrived on time, will be using again

Date of experience: July 9, 2023
Texas
1 review
0 helpful votes
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Excellent customer service
July 9, 2023

Reserve Bar is excellent at keeping you updated on your order and following though when there are delays due to products being out of stock. Highly recommend, excellent customer service.

Date of experience: July 9, 2023
California
1 review
0 helpful votes
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Good Drinkin
July 9, 2023

Had an itch for hemp vodka because why not? Found it & smells awful but taste smooth.
Thank you.

Date of experience: July 9, 2023
New York
1 review
0 helpful votes
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Bought as a Gift
July 8, 2023

Bought as a gift for my husband and he loved it. Thank you

Date of experience: July 8, 2023
Arizona
1 review
0 helpful votes
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Great Service
July 8, 2023

Ordered a Russell's Reserve 13, order shipped when they said it would. I also needed to change my shipping address, sent an email and heard back within 24 hrs. Bottle was shipped to and received at the correct address. Highly recommend ReserveBar!

Date of experience: July 8, 2023
Texas
1 review
0 helpful votes
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Sassenach gin
July 8, 2023

The gin cane very quickly. I have ordered from My Reserve before and always have great service.

Date of experience: July 8, 2023

From the business

Buy and send premium and luxury spirits, including personalized engraved bottles, and special limited editions, for all holidays and special occasions.
ReserveBar. Good Spirits. Delivered.


reservebar.com
Ridgefield, CT, United States