Very easy. And the first round I received $5 coupon for signing up! Recipient was super happy with delivery!
Relatively easy. A few glitches the first round waiting on confirmation email, but received $5 coupon for signing up!
Bad communication. Sell items they don't have in stock. Daily spam mail. No news on orders. Only receive genetic form letter type response.
Reserve Bar has selections that can't always be found locally. Also the customer service is top notch.
Quick shipping and delivery. Paid over retail but most liquor stores in Washington charge just as much if you can even find the bottle at all.
Reserve Bar has a very nice selection of spirits to choose from and their prices are competitive... Great gift ideas
I have odder 4 bottles from ReserveBar but only one was delivered the other ones where not in stock.
Reserve Bar Satisfied my order. Thank you for your fast response. The President responsed appropriately. I will buy from Reserve Bar
Got my 2 empty bottles of blantons in today the bottles dont even smell like they had any acl in them i am going to see if i can get my money back000
The price is damn to hight, you guy, don't buy it here, go to the store, and buy it, everything is expensive, you guy just me, don't buy this website
Delivered fast with the right products ordered! Couldn't be happier with the experience we received during the process.
First time ordering Jennifer Lopez's liquor collection. Very good quality, and taste. Will definitely order again for more get togethers.
I had placed an order online for a bottle of scotch as a birthday gift for my son. I received a confirmation email that my order had been placed, but never any more information after that. Since the transaction showed up on my credit card, I decided to call the phone number that was listed from ReserveBar on my credit card statement. The number ended up being a former employee of the company. (Now I'm thinking I got scammed.) However, she was very nice, got me the correct phone number for customer service and then she even sent an email to her former employer to get things corrected. After talking to customer service, I was told that my order had already been shipped and was soon to be out for delivery. They gave me an expected delivery date, and they ended up being off by one day. Tis the holiday season. I contacted my son to let him know that he should be getting a delivery, only to find out he'd been receiving text messages all along from ReserveBar. (So that explains why I didn't get any messages after the initial email confirmation.) So for all the skeptics out there who are questioning whether ReserveBar is a scam, I assure you they are a real company with some great quality products! Best of all, my son was very pleased with his birthday gift. Here's the text message he sent to me:
"Wow now that's a great scotch! I opened it a little early! Hahahah. It's a great scotch and is easy to sip. Very smooth with a good wood cask finish. MaCallen is the luxury classic scotch. If people like scotch it is what you want on display."
Spoken like a true scotch connoisseur! I anticipate using ReserveBar in the future.
I thought my item would get to me with in 1-2 business days but it took longer than I expected!
I ordered this as a gift, arrived in plenty of time. Received updates of delivery along the way.
I wanted the velt bag but didnt get it. I don't mind. I love the bottle. If I had gotten the velt bag, I woukd have given 5 stars.
I am president of the company, and I thank you for your loyalty and for your rating.
However, I am very sorry that you didn't get your velvet bag. We want every order to be perfect. When mistakes occur -- be they small or big -- I will personally see how we can best make it right.
Please send me a private message with your order number or email address that you used in connection with your order, so I can make sure that a velvet bag AND a leather bag are sent to you.
Thank you again for being a customer.
Very truly yours,
Lindsay
The drink was strong and made me really drink. I liked it but it's not that smooth
The gin cane very quickly. I have ordered from My Reserve before and always have great service.
I contacted ReserveBar due to an error with a recent purchase. CSR Mariah was Great! She helped resolve my problem, looking forward to receiving my purchase once it's corrected.
Delivered on time and it was wonderful. I was able to celebrate beating cancer that day!
Overview
ReserveBar has a rating of 2.5 stars from 502 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ReserveBar most frequently mention customer service, credit card and tracking number. ReserveBar ranks 20th among Personalized Gifts sites.
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ReserveBar. Good Spirits. Delivered.
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- Ridgefield, CT, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Yonatan,
Thank you for your kinds words. We try very hard to satisfy our customers on the first try, but when we make a mistake we try to own up to it, and fix it immediately. I appreciate the 5-star review very much. We are growing incredibly fast, and we continue to appreciate each and every customer that experiences ReserveBar.