Quick and easy to booking. No issues. Would definitely recommend.
Very nice people. Very helpful to book rooms. Very responsive
Thank you for your review, Jeff. We are happy you had a good experience!
Easy to select a reservation and photos were appreciated
Thank you for your review, Laura. We are happy the booking process was easy!
Good experience, easy to use, very accommodating love it
Thank you for your review, David. We want you to have the best experience possible booking with us!
Quick, easy reservations over the website. Nicely organized.Bill
Thanks for your review, Bill. We are happy you had a good experience using our website.
Very pleased with the service as I stay there every year
Thanks for booking with us, Jason. We hope you enjoy your stay!
Very easy to book online, website easy to navigate
Reservations went well. I'd like to see how the visit goes before providing additional feedback.
Thanks for booking with us, Tracy. We hope you enjoy your stay!
Awesome experience through means of online reservation.
Thanks for your review, Doni. We are happy you had a good experience booking online.
My issue was well received and handled in a very timely manner
Thank you for your review, Tony. We are happy you had a good experience!
Good served it's purpose served it's purpose served it's purpose
Thanks for your review, Christine. Please let us know how we can make your booking experience even better. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager
No problems reserving room; however was very surprised at service fee add-on when paying.
Thank you for your review, James. We are happy the booking process was easy!
Very easy to use site and the reservation was made in under a minute!
Thank you for your review, Jason. We hope all of our customers have a QUICK and EASY booking experience!
Quick and easy yes I would highly recommend a friend to use this service
Thanks for your review, Pasquale. We love providing excellent service to our customers.
Overall good however, I think some of the live service representatives need more training.
Thanks for your review, Debra. We are happy you had a good experience booking online. Thanks for your feedback so we can improve. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager
Very easy to book; love staying at the Hampton Inns.
Thanks for booking with us, Nancy. We hope you enjoy your stay!
No issues is always a good thing!
Again, no issues…
Thanks for booking with us, Chuck. We hope you enjoy your stay!
Making a reservation seemed quick and simple. I was satisfied with the process.
Thank you for your review, Dan. We want you to have the best experience possible booking with us!
Simple and easy to reserve a room through this website.
Thanks for your review, Joseph. We are happy you had a good experience using our website.
Not good. For some reason I was unable to redo my reservation which is why I'm giving a bad review.
Thank you for your review and sharing your experience, Hal. We're sorry you had some trouble with our reservation process. I will share your feedback with our customer service manager. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com.
--Rachael, Review Manager
Answer: Trying to cancel a reservation, the rote voice said it did not recognize the phone number, even though it was the same phone I used to make the reservation. Then asked if the reservation confirmation number started with an R. I said No. It asked me several more times. I kept answering No. Then it told me to call the hotel for help and hung up. Called the hotel. They said they could not cancel since the reservation was made through a third-party company. That I would have to cancel through ReservationCounter. (Oh, by the way, I had tried to use the online Cancellation page - it doesn't work.) It was very difficult to get through to anybody and there were very long waits in between. I will never use this company again.
Answer: Barbara, thanks for reaching out. Please feel free contact us at support@reservationcounter. Com for more information about the hotel's pet policy. --Rachael, Review Manager
Answer: Terry, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for more information regarding hotel fees. --Rachael, Review Manager
Answer: James, thanks for reaching out. Please feel free contact us at support@reservationcounter.com for assistance with your reservation. --Rachael, Review Manager
Answer: Thanks for reaching out, Lisa. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Thanks for reaching out, Pat. Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Could you please provide the name of the hotel, and I will check on this for you? Please feel free to also contact us at support@reservationcounter.com for assistance. --Rachael, Review Manager
Answer: Mary, thanks for reaching out. We recommend contacting the hotel directly regarding transportation. --Rachael, Review Manager
Reservation Counter has a rating of 4.4 stars from 4,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.
Thank you for your review, Anamaria. We hope all of our customers have a QUICK and EASY booking experience!