Because I am not sure how to rate it compared to something else.
Jake answered my questions regarding reputation defender. Jake was very knowledgeable and helpful.
Found some items that I need to figure out how to get removed
Great tool. Thank you for having it on your site for free use.
It's very accurate but it's my past and I want it behind me
It told me good information but was not a life changer for me.
I don't have an online presence and so it was an accurate reading.
I didn't really see any reason why I should pay Norton for this.
Didn't say much and most of what was said was not about me
It functioned poorly on my phone. I had to redo it 3 times
Showed me exactly the 2 sites that still contain bad information about me
Love it, but I need to keep typing yo make it featuring review
Ill rate differently if they can fix it and it improves my grade
It showed the usual stuff, nothing but the first page of google results
Interesting results, it did pull up another person of the same name.
Pretty good, though I would have liked a bit more comprehensive of a view of my search results!
I can't believe I didn't know these things were coming up
Good information, but the information on my report card is not correct
There are news articles that are negative which did not show up
There were reports that don't apply to me -- don't know what I'm supposed to do about them.
Overview
The company demonstrates a generally positive reputation, with customers appreciating the efficiency and effectiveness of its services in managing online reputations. Many users noted prompt responses and the relevance of the information provided, indicating a reliable customer service approach. However, concerns arose regarding inaccuracies in reports, with some customers finding irrelevant or incorrect data linked to their names. Additionally, there were frustrations about the inability to remove certain negative content. Overall, while the company shows strengths in responsiveness and service quality, addressing data accuracy and content removal would enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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- Redwood City, CA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members