On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
RPI has a rating of 4.1 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. RPI ranks 353rd among Auto Repair sites.
We monitor reviews for authenticity
The service rep spent a lots of time researching what I needed I got exactly what I needed highly recommended they went out of there way to get back in service.
I had issue for the received parts and I explain they took care and gave me discount on shipping charge.
Got the trimmer up and running after receiving excellent repair parts. Will use again. Too bad USPS can't deliver within their own delivery date.Had to wait three extra days to dig into the repairs.
They always have what I'm looking for when I repair my own appliances. Great service and shipping. Scared me lots of hard earned cash.
I received my items very fast and was able to use them right away. The parts I received were exactly what I needed. Great Service!
Very fast efficient delivery of the parts! Thanks! This is my first time using this site! I'll use it again and refer my friends and family!
It took over a month to receive the order item. Not easy to contact. I will never order again from this people.
Very fast delivery with excellent price and customer service. Always able to locate hard to find parts at a reasonable price.
I ordered an oil fill tube assembly and the dipstick o-ring for a Cubcadet SC100 lawn mower. The o-ring was not in stock and the company did an excellent job of keeping my informed via email. After a couple of months, I emailed the company to cancel the o-ring part and send the oil fill tube assembly. Never heard from them. The parts finally came in and shipped to me. The oil fill tube assembly was perfect. The o-rings were the wrong size. Even the o-ring in the tube assembly was incorrect. I informed the company of this and again, never heard back from them.
Good product with timely delivery, all items went together very well, will definately buy more from this vendor as needed
Totally burned out my DeWalt 725 hammer drill. So I bought the parts necessary to rebuilt it from Replacement Parts and it works like a brand new hammer/drill. Not the first time buying parts from this company, but doing it again tell you it worth it. Good luck. And thanks Replacements Parts.
Still waiting for the part. It has been a long time and tracking shows item still out west somewhere.
I have used this service twice. Once for new mulching blades for one riding mower and a new spindle pulley for the other riding mower. Both orders were fulfilled and delivered faster than through a local repair shop parts distributer. And, the parts were easy to order on line and cost only a few dollars more than what the repair shop would charge. Very satisfied with their sales and service and plan to use them again in the future when needed.
I needed a couple small parts for a Try Bilt tiller engine. I found exactly what I needed even though I didn't have the engine model number.
I am upset because my order was canceled and not by me and my money was refunded. I received an email saying I ask for a refund and my order canceled per my request. I did not request a refund and my money refunded. I don't understand how this happened but I wanted my my parts.
It's like having your very own parts department at your fingertips, the parts are shipped quick and if you do have to call the staff is amazing.
I called and got a helpful representative! Part was delivered quickly! I recommend this company for replacement parts.
I ordered a replacement top a week before Thanksgiving. It stated that it would be delivered way after Thanksgiving but to my surprise, I received it a few days before. I was so excited because I was able to make my crockpot mac n cheese.
I needed a frame for the grass catcher bag for my new Honda mower. Couldn't find it in the stores, so went to websites. Of the few that seemed to have the right one, this site was the best for helping make sure I was ordering the correct item. The price was comparable to or better than most of the other sites, and the delivery time during these days of shortages and transport issues was very reasonable.