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RepairsUniverse

How would you rate RepairsUniverse?
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Canada
1 review
0 helpful votes
Follow Isaac H.
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Screen replacement
April 27, 2022

The screen replacement that I purchased here for my iphone 11 pro, has an incredible quality, an absolute premium product, the functioning it's absolutely perfect, and also the price was really convenient. I feel like I've made an amazing deal, I recommend this store without doubts!

Date of experience: April 27, 2022
Canada
1 review
0 helpful votes
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Great shipping option
April 1, 2022

They offer a magnificent shipping option that it's completely free and without charges at all!, also was really fast. From the company they send the screen replacement extremely well packed and that made that it arrive in great conditions to my place. I had a great experience purchasing in this store

Date of experience: April 1, 2022
Texas
1 review
0 helpful votes
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Great screen replacement
December 6, 2021

The quality of the screen replacement that I bought it's remarkable, really good material. I came with a sticker indicating that it have been tested before they ship to me, and not surprised, I found out that It worked fantastic. So I have no complains at all about this great company

Date of experience: December 6, 2021
Canada
1 review
0 helpful votes
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Excellent customer service to go along with a great product. I would suggest it to everyone of my friends. Thank you very much. This organization has indeed provided me with excellent service. What more could you ask for than quick service and high-quality products?

Date of experience: August 4, 2021
Canada
1 review
0 helpful votes
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Great online store!
November 23, 2021

They sell products that have perfect and remarkable quality, and as well the prices are really convenient. The customer attention it's always polite and gentle. And they offer free shipping options, witch allows you to save money. My purchase arrived home perfectly well and really fast. I recommend this site!

Date of experience: November 22, 2021
Texas
1 review
0 helpful votes
Follow E W.
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Not an ipad 2 mini screen! Poor customer service and sent me the wrong part 3 times and still after I had to pay $13 to return it to them they still kept send the part back and inaccordance to the own policy it was unused and plastic was still on the screen. I paid $46 + for the part. But not only that time I also ordered from them before the part fell apart but I figured I would give them a second chance. Don't fall for this bull$#*!...

Date of experience: August 15, 2023
California
1 review
0 helpful votes
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On 1/11/2023 I ordered a smartphone camera lens assembly which was later found to have micro scratches on camera lens during attempted installation. When I contacted Repairs Universe and asked for an RMA, I was advised that under their return policy, I would have to pay the return postage. Furthermore, I would only be refunded the cost of part itself, not the original shipping fee. I have never in my life, experienced such an outrageous rip-off by an online retailer who would not provide a FULL refund (and an apology), including shipping costs for their own defective merchandise. I intend to also post this on FB and as well, and I have made a note in my cell phone to never deal with "Repairs Universe", nor their apparent supplier "Fixez.com".

Date of experience: February 6, 2023
Grenada
1 review
0 helpful votes
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They did not advise their intentions before unnecessarily curtailing part of an order, and then refused to discuss it. When trying to "chat" which was in no way rude, they reiterated a policy which need not have been enacted, and rather than discussing it, they ended the chat point blank. I would certainly not recommend them to anyone after this experience.

Date of experience: February 11, 2021
California
1 review
0 helpful votes
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This company uses a misleading website -intentionally or not- that tricks consumers into buying the wrong product then charges the customer to return the product and adds up a restocking fee. I am a computer engineer, I followed the link provided by their website to purchase an LCD for my phone and it clearly offered only one option that I can buy with no mention of a model number. I received the wrong LCD and I lost $20 for restocking fee and shipping the part back. They need to refine their website, so future customers will have faith shopping there again.

Date of experience: June 10, 2020
Illinois
1 review
0 helpful votes
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Good prices in this site
November 4, 2021

I bought a camera lens cover for my phone, and cost only a little small amount of money. They have really cheap shipping prices and they deliver the products really quickly, and that's great, cause my purchase arrived home on time. I'm really satisfied about buying them, and this wont be my last purchase here!

Date of experience: November 3, 2021
Canada
1 review
0 helpful votes
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Everything and more
May 2, 2022

They have any part of the devices that you need to replace, in my case was the charging usb. C port assembly for my lg g6, the quality it's great, the price convenient and affordable, and they packed it really good so it doesn't get lost in the way. I'm really happy about this purchase

Date of experience: May 2, 2022
Canada
1 review
0 helpful votes
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This company is a very honest company and they offer quality services and products. My favorite thing about them is that you can DIY when it comes to repairs through the help of their videos, as long as you have a little knowledge about what you are doing.

Date of experience: March 4, 2020
Canada
1 review
0 helpful votes
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I am not one to leave reviews but I strongly believe that when someone deserves something you must give it to them. Repairs universe deserves this review. From the moment I went on your site I was blown away. There were literally so much options to choose from and the prices were unbelievable. I spent almost 3 hours browsing your site before making my purchase. You had me in heaven for a minute lol. I had ZERO complications making my purchase and ZERO complications with shipping. I received email notifications re shipping and delivery and I received my package on the day it was scheduled for delivery. I opened my package and guess what? My item was inside and in good condition. I am very happy. All thanks to you. You don't have to ask if I will shop again or not.

Date of experience: January 8, 2020
Canada
1 review
0 helpful votes
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Fast and Fair
March 2, 2018

I've ordered parts from a number of different retailers in the past. None have been as fast, fairly priced, or provided such quality parts. I will continue to do my business with RepairsUniverse for all my future repairs.

Date of experience: March 1, 2018
North Carolina
3 reviews
4 helpful votes
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Awesome!
August 23, 2014

Awesome! I am not tech savvy. I contacted them on live chat... VERY helpful! Received my screen in a couple days. Followed the video to do the install. Saved myself $200. Cant beat that. HIGHLY recommend.

Date of experience: August 23, 2014
Canada
2 reviews
0 helpful votes
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No Joke, you can fix it!
November 18, 2018

I am not handy whatsoever. I live by the slogan... if you can't do something really well, farm it out. I bought this replacement camera part for my smart phone. Beyond accurate, beyond simple. I will never go to buy a new phone or even make an insurance claim unless absolutely necessary.

Date of experience: November 16, 2018
Canada
1 review
0 helpful votes
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Even when things haven't gone as expected, the support from RepairsUniverse.com to correct the situation has been excellent. Anyone can look great when everything goes right, but quality is judged by what they do when things go wrong. Very happy doing business with them!

Date of experience: April 9, 2019
New York
1 review
1 helpful vote
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Supposedly OEM battery for my LG G2 left my phone unable to power up. Immediately upon powering up, phone shuts down with error message about battery overheating.
Closer inspection of the battery sent by Repairs Universe - LG logo covered by black tape, and a smeared ink stamp that may have read "fail". In any event, it did fail. In the worst possible way.

Date of experience: April 20, 2016
California
1 review
0 helpful votes
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Defective parts
May 5, 2016

Received parts promptly but after installing found them to be defective, support was not available. Do not use this company they don't test thier products and will do nothing to make it right. Typical of scammers!

Date of experience: May 5, 2016
Canada
1 review
0 helpful votes
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The touch screen replacement that I bought for my google pixel 6 it's absolutely incredible, at first sight I could tell that it was a premium product, and also when I tried it, I realize that worked amazing. Also this store offers a free shipping service with no cost at all. Great store

Date of experience: April 1, 2022

Overview

RepairsUniverse has a rating of 3.8 stars from 344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RepairsUniverse most frequently mention screen replacement, free shipping and high quality. RepairsUniverse ranks 2nd among Mobile Repair sites.

service
170
value
169
shipping
170
returns
166
quality
170