website thubmnail of RepairsUniverse

RepairsUniverse

How would you rate RepairsUniverse?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
1 helpful vote
Follow Lamar B.
Unfollow Lamar B.
Send Message
Share Review
Report Review

My girlfriend absolutely loves her phone case and I also love it that is why I ordered it. Thanks for delivering on time.

Date of experience: February 17, 2020
Canada
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Send Message
Share Review
Report Review

The delivery was quite quick.
June 6, 2021

The products are of high quality. The supplier's communication was also excellent. They were quite helpful.

Date of experience: June 4, 2021
Texas
1 review
1 helpful vote
Follow Chris M.
Unfollow Chris M.
Send Message
Share Review
Report Review

Run!
August 15, 2018

This place sucks, horrible products and customer service. Save yourself the hassle and get from a reputable vendor.

Date of experience: August 15, 2018
Canada
1 review
0 helpful votes
Follow Andrew P.
Unfollow Andrew P.
Send Message
Share Review
Report Review

Awesome atenttion
September 22, 2021

Awesome atenttion. They are very patience with the customers, they cleared all my doubts. Thanks Repairs Universe staff!

Date of experience: September 21, 2021
Canada
1 review
0 helpful votes
Follow Brian M.
Unfollow Brian M.
Send Message
Share Review
Report Review

Premium Service
June 17, 2019

I receive the product in perfect conditions and before the date planed. Very impressed! I've already placed a second order and will be ordering more!

Date of experience: June 17, 2019
Canada
1 review
0 helpful votes
Follow Mario B.
Unfollow Mario B.
Send Message
Share Review
Report Review

Great Prices
March 17, 2021

Great prices and a very large variety of parts, Repairs Universe has some good deals going. Also VERY easy to place an order

Date of experience: March 17, 2021
Canada
1 review
0 helpful votes
Follow Stephanie O.
Unfollow Stephanie O.
Send Message
Share Review
Report Review

Well Done
January 12, 2021

Thank you guys at Repairs Universe! Job well done! Just if you could that service in most places that would be amazing!

Date of experience: January 12, 2021
Canada
1 review
0 helpful votes
Follow Adam B.
Unfollow Adam B.
Send Message
Share Review
Report Review

Appreciate
July 6, 2021

It's great to be here! The staff is courteous and patient. I appreciate the reasonable prices and quick shipping that you provide.

Date of experience: July 5, 2021
Canada
1 review
1 helpful vote
Follow Leon T.
Unfollow Leon T.
Send Message
Share Review
Report Review

I have no compplains
January 6, 2020

Satisfied with my shopping experience with you guys. I have nothing to complain about and I will visit your site again soon.

Date of experience: January 6, 2020
Maryland
1 review
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Send Message
Share Review
Report Review

Universe for a replacement, at then end of this review is the exact content of their email, they want a used item returned in perfect condition, no scratches, damage or adhesive of any kind! Before they'd send a new one! Completely unrealistic for a phone screen! So I've have to disassemble the phone, send in the screen (leaving the phone disassembled while I wait for a return) I asked it they could send me the new one and I'd then send the old one and I was told: Please note upon placing your order you automatically agreed to the terms and conditions. Hiding behind T&C's is the lowest of the low. AVOID AT ALL COSTS

"This is email is regarding your request to return/exchange order # *******.

Please note: The part must be in brand new condition. No damage, adhesive or scratches of any kind. The part must have our supplier tattoo.

Your RMA number is *******, please click on the link below to print your Return Merchandise Authorization Form (RMA), fill it out completely and include with your parts in the return package.

PLEASE NOTE: Please postmark your package no later than June 7,2020 or your return cannot be accepted."

Date of experience: May 8, 2020
Utah
1 review
1 helpful vote
Follow Taylor C.
Unfollow Taylor C.
Send Message
Share Review
Report Review

EDIT!
December 1, 2014

EDIT!

Now, due to a change of management the customer service is a lot better and I'm getting the screen I deserve. 5/5 Stars!

Date of experience: December 1, 2014
Canada
1 review
0 helpful votes
Follow Sally C.
Unfollow Sally C.
Send Message
Share Review
Report Review

Got an insurance replacement which came with a loose back plate. Used this and it came out much better than the replacement from Google.

Date of experience: March 12, 2018
Canada
1 review
0 helpful votes
Follow Richard F.
Unfollow Richard F.
Send Message
Share Review
Report Review

Quality
September 11, 2020

A great quality of of products for reasonable prices. I am so happy with the service and also with my product

Date of experience: September 11, 2020
Illinois
1 review
0 helpful votes
Follow Harry R.
Unfollow Harry R.
Send Message
Share Review
Report Review

Great battery
November 4, 2021

I bought them a battery replacement for my iphone, and it works fantastic, the battery really last a lot of time

Date of experience: November 3, 2021
Canada
1 review
0 helpful votes
Follow Sulema F.
Unfollow Sulema F.
Send Message
Share Review
Report Review

Easy
July 21, 2020

Repairs Universe website was very easy to move around on and I was able to order my item within 15 minutes

Date of experience: July 21, 2020
Canada
1 review
0 helpful votes
Follow Karina C.
Unfollow Karina C.
Send Message
Share Review
Report Review

Power provided
September 20, 2019

They had the battery I needed at an unbeatable price. Items in stock always know what i buy. And this was my third time purchasing from this vender.

Date of experience: September 19, 2019
Canada
1 review
0 helpful votes
Follow Tyler S.
Unfollow Tyler S.
Send Message
Share Review
Report Review

Great prices
November 16, 2021

I bought a sim card tray replacement here at it was at a very good and affordable price. It's always a great deal to buy here. Really serious company

Date of experience: November 16, 2021
Canada
1 review
0 helpful votes
Follow Miguel L.
Unfollow Miguel L.
Send Message
Share Review
Report Review

Phone working fine!
July 20, 2021

The replacement parts came with a repair guide video that made the replacement a breeze. Thank you so much my phone is back to normal.

Date of experience: July 20, 2021
Georgia
1 review
0 helpful votes
Follow Jahnai C.
Unfollow Jahnai C.
Send Message
Share Review
Report Review

Disgrace
December 6, 2021

If something I buy doesn't work as promised I shouldn't be charged to return your product (restock fee) and then make me pay to ship it back.

Date of experience: December 6, 2021
Washington
1 review
0 helpful votes
Follow Eric T.
Unfollow Eric T.
Send Message
Share Review
Report Review

I ordered a part from them and paid for over night shipping. I did not receive it the next day. They stated I made my order too late (past 5pm, I made it at 5:30). So, they refunded my order. I re-ordered the same part the next day, hours before 5pm, paid for overnight shipping AND an extra fee to have it delivered by noon and my package still did not arrive. I've paid them $51 extra for mover night shipping on two packages and haven't received any of them. The funny part is, I re-ordered the same part and it is now apparently on back order, even though I re-ordered the same part the next day. Now I have lost a customer and money because of this company's ineptitude at honoring their overnight shipping policy. They said they sent me an email stating that it was back ordered. I acquired my email from front to back acourednd the only email I got from them was an order confirmation. They didn't attempt to help athe all, they just offered to refund my money for a second time. So, now I am down two parts($310), shipping fees, one customer (who was going to pay 230 for a phone fix) and money. So, a customer, the potential for a return customer and over $500 that could be in my account right niw, but isn't because of this company. DO NOT BUY FROM THEM

Date of experience: November 8, 2018

Overview

RepairsUniverse has a rating of 3.8 stars from 344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RepairsUniverse most frequently mention screen replacement, free shipping and high quality. RepairsUniverse ranks 2nd among Mobile Repair sites.

service
170
value
169
shipping
170
returns
166
quality
170