Universe for a replacement, at then end of this review is the exact content of their email, they want a used item returned in perfect condition, no scratches, damage or adhesive of any kind! Before they'd send a new one! Completely unrealistic for a phone screen! So I've have to disassemble the phone, send in the screen (leaving the phone disassembled while I wait for a return) I asked it they could send me the new one and I'd then send the old one and I was told: Please note upon placing your order you automatically agreed to the terms and conditions. Hiding behind T&C's is the lowest of the low. AVOID AT ALL COSTS
"This is email is regarding your request to return/exchange order # *******.
Please note: The part must be in brand new condition. No damage, adhesive or scratches of any kind. The part must have our supplier tattoo.
Your RMA number is *******, please click on the link below to print your Return Merchandise Authorization Form (RMA), fill it out completely and include with your parts in the return package.
PLEASE NOTE: Please postmark your package no later than June 7,2020 or your return cannot be accepted."