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  • RentGuarantee.us

RentGuarantee.us

Overview

RentGuarantee.us has a rating of 3.35 stars from 20 reviews, indicating that most customers are generally satisfied with their purchases. RentGuarantee.us ranks 178th among Property Management sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate RentGuarantee.us?
Top Positive Review

“Just Moved In!”

Maria H.
11/23/17

This company over delivers! 3 Days later and I am in! Good Job! Teresa helped me find a place quick and the customer service was 5 Star! I recommend them 100%

Top Critical Review

“No help”

Maritza H.
4/13/20

This site is no help to people honestly needing assistance in finding a place to live. You pay the money and then they send you a general list of websites that are also no help. Your better off doing the research yourself. When I was unable to get the information or the help needed I asked for a refund. I was denied the refund due to not basically spending more money on doing all the work myself. Please just go to apartment rental websites yourself and save yourself the time, money, hassle.

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user mariah268
1 review
0 helpful votes
November 23rd, 2017

This company over delivers! 3 Days later and I am in! Good Job! Teresa helped me find a place quick and the customer service was 5 Star! I recommend them 100%

Thumbnail of user michaelc422
1 review
1 helpful vote
March 23rd, 2017

It's about time someone cared about the little guy... Between the wife's felony and my eviction, we might as well have been living under a bridge... Jay Edward and his team are lifesavers. I recommend this service to anyone. Rent Guarantee is the best!

Thumbnail of user benjamino6
1 review
8 helpful votes
March 1st, 2016
Verified purchase

A family member of mine, was at the wrong place at the wrong time and got into some trouble. Because of this he was unable to find a home to live in. So glad we came across their website and gave them a call. They were very friendly with us and aggressive in their process of getting our lease approved and we were able to move into the home of our choice. It was amazing and we were lost without them. Thanks Cassie, thanks ray!

Thumbnail of user bobbyc38
2 reviews
1 helpful vote
June 2nd, 2016

Thank you Rent Guarantee! It has been 2 months since I have been moved into my home and I just want to recommend these guys to anyone with credit issues. The Empower Program helped us tremendously... I am working on getting my 2nd house and it feels amazing to be the boss! Jay was an awesome mentor and I feel proud to call him my friend! Thanks again guys!

Tip for consumers:
Don't focus on the weakness of the whiners and complainers. They are the reason for their own failures. Look at all the success stories vs. the idiots complaining about people who have nothing to complain about except someone's attitude. I would be willing to tell anyone about my struggles and how these people helped me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user amandal80
1 review
5 helpful votes
March 1st, 2016

I have 2 felonies, and my boyfriend has an eviction on his record. Kassie from www.RentGuarantee.us helped us get into a place in less than a week.

I had to search for a place I liked... Jay talked to the owner of the house for like 20 minutes then POOF! Just like that, we were in. The ultimate hookup. I recommend them to everyone and anyone who has bad credit or a criminal history on their back.

Jay answers calls at midnight. Kassie is on top of her emails. It just felt so good for a company to actually embrace us for doing well for a change.

Thanks!

Thumbnail of user kendrat7
1 review
3 helpful votes
September 12th, 2016

I have never heard of a company that does what this one does. At first I was skeptical, but within a few days, I was in a place and had no problems with the transition. Thanks guys! Kudos to Rosario! She was super helpful and got us going really fast.

Thumbnail of user neriahs
1 review
5 helpful votes
March 25th, 2016

I am a single parent with a felony and a eviction thanks to my ex. I couldn't have done anything without these guys. I ran in circles for months trying to rent a home or an apartment for my daughter and I. No one would rent to me. I was about to give up on everything when I found the Empower Program. I gave Jay a call he had me come into the office; from there he helped me through the whole process of purchasing a home for nothing. And I mean nothing. Without these guys I would still be living with family and moving around every few months. I am very thankful for them.

Thumbnail of user jaye47
Jay E. – RentGuarantee.us Rep

Thanks for the great review Neriah!

Thumbnail of user kaylar16
1 review
7 helpful votes
March 2nd, 2016

I have bad credit and a felony. I am so grateful to have stumbled on their website when I had. I have had trouble finding an apartment complex that will let me lease from them because of my felony. When I went into the office we began the process quickly. I wouldn't be living where I do without them. Thank you guys.

Thumbnail of user gagef
1 review
5 helpful votes
March 4th, 2016

I had a felony. But rent guarantee made sure I was able to get a place! Would never have been able to get a place without them!

2 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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From the business

We underwrite lease agreements for tenants who
Have the hardest time getting into a new home
Due to a questionable past, or hardship.

We work on both sides of the fence...
Protect the rights of the tenant, while
Assuring the landlord of consistent monthly
Revenue. It's very simple. In most cases we can get your
Security deposit waived, saving you money for your family.

Register with us once, and for life,
You will be covered under our wing.

Company Representative

Thumbnail of user jaye47
Jay E.
Director of Operations
Jay Edward created Rent Guarantee in March of 2014 to benefit business owners with a focus on real estate and rental properties. Coincidentally, a majority of clients who use the service have affected credit and/or criminal histories. This venture proves to be a successful one, especially with the support of thousands of real estate agents and management professionals across the country. Jay continues to push some of the most innovative and rewarding programs on the market, even in the face of adversity. Feel free to shoot him an email at jay@rentguarantee.us and tell him what he can do to make this company more efficient.

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