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Mertina G.

Contributor Level

Total Points
93

1 Review by Mertina

  • RentGuarantee.us

5/26/16

Jay really? I have two inboxes with people unhappy with you. Youuuuuuu. I told you i was gonna write a review did you think i woild lie. Why take my money if it wasnt enough then text me saying i was broke. Like i said i gave what was asked and if it aSnt enough why not correct me yalk on bull$#*! and when i referred to myself as a customer you put. Question marks like i wasnt one. Look im no victim. I just felt as a company this could have been haandled differently but if you want to continue in this unprofessional manner thats cool too. But like i keep requesting to speak with yout boss and i still havent heard from him instead i keep getting the idiot that started the $#*!. You are wrong hands down.

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Jay E. – RentGuarantee.us Rep

It is so unfortunate these days that people would still self-victimize over color and social status simply because they weren't able to achieve certain desired results. It's clear this woman is angry all by herself.The truth is, whoever this woman purports to be, she only had $25.00 of a standard $45.00 administrative cost. When she called us days later to find out what happened, we told her that she needed to complete her application fee or it would be returned to her. No application would be processed without it. If this is impossible to believe, call us@ 480-719-0000 and find out exactly how we treat our "clients", with reciprocated respect. What people don't understand is that just because they wave money at us, doesn't make them a client and we are under no obligation to service them. Furthermore, as unfortunate as it may sound, we are not a customer service based entity. Our focus is to make money for our investors, as it is for most companies. Our particular industry services the needs of those disadvantaged based on criminal history or credit issues, not egotistical race baiters. More than half of our clients are people of color from all walks. Might I add, this person offered to fight us outside the office in Tempe, AZ. This review is bogus and I personally call bull$#*!.

Jay Edward

Mertina Has Earned 13 Votes

Mertina G.'s review of RentGuarantee.us earned 13 Very Helpful votes

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