On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Remitano Reviews Summary
Remitano has a rating of 3.3 stars from 1,024 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Remitano most frequently mention customer service, good experience and crypto currency. Remitano ranks 1st among Cryptocurrency sites.
We monitor reviews for authenticity
Good platform for buy/sell crypto quick respond user friendly. My experience is good support is also good.
Very good experience in online trading, i really appreciate and will recommend others to use this platform.
So I wanted to sell my crypto and pay some bills, but all of a sudden, this company froze my account cause I was once on a VPN, okay they asked that i did my verification, i did every single thing, videos, statements. Then after the last video, they disappeared, then it dawned on me that they actually wanted to steal my money, they just needed an excuse. I pleaded, and I have been crying all day, this is my hard-earned money and a big company wants to steal it from me. I cant stop crying. They have stopped replying to my messages. This is 650$.
But i wont give up until i get my money
For along time I'd not buy or sell usdt on remitano, this time i come back and feel very satisfied, service quality quickly, safely and accurately.
At first I was scared as $#*!
But at the end of it all, seeing my alert was a joyous thing.
The p2p platform is doped.
Loved, love it.
I wanted to sell my ethereum.so I was surfing the net for a buyer, suddenly I Bummed into remitano... Inless than 5 minutes everything was completed and I received my money in my account
It just took me a a few seconds to sell my Ethereum here and payments reached me within 5 minutes.Remitano.com is the best.The transactions are faster and support quickly replies to your issues.
Thanks for your feedback, however can you consider to improve your review more positive, so it will help to grow more customers and increase the liquidity and better price for the customers
Tried first time and found it very simple. The customer care was prompt and helpful. Highly recommended for business
Well i sold my biticoin to miyyan and he never created me my money please i need him to credit my now
Hi Henry C,
Perfect!
Thank you for your words!
Had a great experience despite being an amateur. By fumbling and wobbling I get my transactions done. When you make mistakes, someone is ready to direct you. Keep it up, Remitano.
Very fast and secure made my payment via my remitano balance and got what i needed immediately i clicked on BUY. That is so awesome no time wasting. Good job guys.
Their support is slow to reply. They say remitano replies in under 5 minutes. But I have been waiting over an hour. They always lock my coins when I use home WiFi saying that VPN was used. Withdrawal limit is there $2,500 and didn't know that. Now I'm waiting for 3 days to get my funds.
Also they do not care if buyer is sending third party payment. As in they can send third party payment (violation of Terms of Service and that user can also give negative feedback for demanding KYC). I don't think ppl who have failed to observe rules like sending from different account than user's name. There will be no protection against that with Remitano.
I have dispute ongoing with a user for since 18 days, user has made third party payment, the receipt of sending says expired ID documents that user sent - which is a message from Standard Chartered Bank. Still their dispute support is only a robot who sends a message after 24 hours of non activity.
It says along these lines. "(User) you have not responded in 24 hours. Please submit information or evidence within 24 hours or dispute will be resolved to buyer. Any evidence after 24 hours will be considered INVALID."
What kind of support is this, they only consider last man standing instead of protecting the seller against third party payment, fake receipts sending, genuine bank to bank dispute and the only thing which will matter is who keeps replying continuously for 24 hours.
It's being run by an unprofessional bunch of people, unlike Localbitcoins or Paxful.
Dear Hassan S,
Thank you for taking the time to leave a review. We are very sorry for not being able to bring the satisfaction to you this time.
We also sent you a email to investigate what trade/issue that made you disappointed with us to resolve it better for you and change your mind in this feedback.
Or please send an email to me at sarah.review@remitano.com (Customer Success) so I can make sure that your issue will be resolved promptly and not happen again in the future.
Best,
Done 3 trading in Remitano so far... it easy and the support service answers all my question with regarding to my trading. Nice and good service for me... Thanks
Remitano is a reliable cryptocurrency platform. But not 100% free from scammers who you probably over paid mistakingly... most cases such money is not gotten back.
Remitano is been test and trusted with both their exchange and their active dispute. I LOVE REMITANO
Verify the transaction issues in a very effective manner. Good job. Great exchanger with good customer support
I tried this remitano first time in my life I was surprised with quick response confirmation call and quick payment transfer I love to use this site for rest of my life
From the business
Buy & Sell Bitcoin Fast & Securely
Remitano provides escrowed P2P Bitcoin marketplace where people buy and sell Bitcoin easily and safely with notable simple UI, friendly online customer support 24/7 and lowest fee compared with major players on the market. Our team is comprised mostly by banking professionals with extensive experience in financial products, E-currencies, Payment System and Agile Software Development, and others.
Buy Bitcoin and other crypto currencies with in 5 minutes or get refunded *
Instant Swap between crypto
Invest...
support@remitano.com
https://remitano.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Cryptocurrency Other Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Zik a,
We are very sorry for your disappointment this time. Remitano takes all feedback very seriously and we also sent you a email to ask for trade/issue to be able to resolve it better for you and change your mind in this feedback.
Or please send an email to us at sarah.review@remitano.com (Customer Success) so I can make sure that your issue will be resolved promptly and not happen again in the future.
Thank you,
Best regards,