Remark Green

Ordered three masks at the end of April. Had to inquire twice about the shipment from china. Was able to follow the tracking. It was approximately 45 days, but they always responded, and I understood the demand issue this Spring. Happy with product and extra filters.

I too thought it was a scam and was about to call my bank to dispute the charges, but I received my masks. It took about a month and a half but I finally got them. I still gave them 3 stars even though it took forever. It's a learning lesson for me, I thought since the company showed New Mexico they were manufactured here and they would arrive quickly. I left them an email stating they should have been a little more forthcoming of where they were coming from so I could make a better decision or know what to expect as far as shipping time. I placed my order April 5th if this helps anyone.

I ordered 8 masks in early February. I requested tracking number multiple times, yet never received one. I requested updates on my order several times to be given short canned responses. 6 MONTHS later, I have received 1 single mask of the 8 ordered. The valves in the mask popped out while opening the package. Below you can see a picture of the mask. You will see that the attention to detail is horrible, as the fabric is stitched incorrectly and the design is haphazardly placed together crooked. This isn't acceptable craftsmanship. I could purchase better at the Dollar Store and not have paid over $30/mask! This is a scam of a business. I have followed the companies posted refund request instructions only to be told to wait to hear back from someone. I will not hold my breath. This company takes advantage of people by promising products of quality and NOT delivering, rather stealing consumers money.

During this pandemic, everyone was going through rough times. I ordered a mask to send to my daughter who is away in the military and this fake $#*! scam of a business stole my money and never mailed the mask. It's been 2 months now and all I get from them is some dumb email saying all they can do is give me 20%. WTH am I going to do with $11 refund? I'm almost certain refunding 20% is a lie also. I wish there was an attorney or someone out there who could offer advice. I work hard for every single dime that comes into my household. My daughter was anxiously awaiting her new mask. This company is a fraud and I will not stop saying until they are shut down. Don't be like me and not take the reviews serious. I should have listened. FRAUD!

I ordered 4 masks from this company. Their website says to cancel your order within 12 hours of placing it, which I did. There were only a couple of reviews at the time, but it seemed likely to be a scam. That was a lot of money for masks that I found cheaper on Amazon. It's now been 2 weeks since requesting a refund. I've received 16+ emails regarding their production being slow/busy and similar to someone else's review, any contact about a refund was sent from different people last name 'Smith'. DO NOT BUY! Steer clear of this site!

Just like everyone else, I ordered masks 2 months ago and still haven't received. Get the same basic email back when asking about it. Now they are saying the masks are made in another country and that's explaining the long shipping time. I specifically asked if they were made in the US because I wanted them fast. They said they were. Have asked to stop shipment and get my money back, all they say is they'll give me a 5% refund on next order. What a load of crap! Sorry I didn't check out these reviews before I ordered. But hopefully this will help someone else.

Scammed me along with others. Ruthless, selfish, unconscionable conduct. Only want to share my experience so no one else gets scammed. Send fake emails! Don't waste your time on this site. Purchased masks. They take your money and run... they need to get caught!

What everyone else said is true. This is a bogus company masquerading as being based in US. I emailed several times inquiring about my order and received canned, automated response. I filed a fraud report with my credit card company. Just today, 30 days after I ordered, I received a shipping notification as I paid extra for insurance and tracking. It shows being shipped from China. Keep your garbage! I doubt it will arrive as others have stated. Despicable criminals who prey on others during a pandemic will get theirs. Report this dishonest Chinese company to all authorities. They need to be imprisoned.

I ordered masks in February and I had just wrote them off as a loss. I got a USPS tracking number out of Chino California the beginning of April and it said waiting for vendor to deliver. Today, May 27th I received a package and was pleasantly surprised that some of what I ordered showed up. The masks looked well put together but one of the outlet disks was put in wrong so you could breath through it instead of the filtered face mask. Easy fix. Anyways they do come from China which explains the huge delay in shipping. So for all of you that were in the same boat... its a good sign that something actually came :)