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ReliablesiteReviews 132

3.2

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Reliablesite Reviews Summary

Reliablesite has a rating of 3.2 stars from 132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reliablesite most frequently mention dedicated server and customer support. Reliablesite ranks 8th among Server sites.

service
33
value
32
shipping
23
returns
23
quality
32
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Belgium
1 review
0 helpful votes
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READ FOR HELP
July 5, 2025

T O R (REC) IT. C0M' dedication and depth of knowledge astounded me. They came to my aid after I lost a lot of money to this fraud. Its staff demonstrated their effort and knowledge by closely analyzing the situation. Their consistent communication and updates gave me comfort. Their creative tactics, which considered my unique situation, allowed me to recoup my losses and make a profit in a matter of days. I highly recommend the excellent service

Date of experience: February 25, 2025
Florida
2 reviews
0 helpful votes
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I was amazed by T O R (REC) IT. C0M's commitment and breadth of expertise. They helped me after this scam cost me a lot of money. By carefully examining the circumstances, its employees showed their diligence and expertise. I was reassured by their regular updates and communication. In just a few days, I was able to recover my losses and turn a profit thanks to their innovative strategies that took into account my particular circumstances. I heartily endorse the first-rate service.

Date of experience: May 13, 2025
Australia
1 review
0 helpful votes
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HORRIBLE EXPERIENCE
March 3, 2025

I believed I had made a wise financial choice, but this platform was a complete bust. They abruptly closed my account, making it impossible for me to access my funds. The tension and uncertainty that followed were debilitating. Thankfully, *TRE/ (BLES) /LTD(COM)** provided a crucial rescue. My account was successfully restored thanks to the tireless efforts of their committed personnel, and I'm happy to report that I've recovered $350,900. I sincerely appreciate their knowledgeable counsel and assistance.

Date of experience: January 27, 2025
Florida
1 review
0 helpful votes
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BEWARE OF SCAMMERS
January 14, 2025

I thought I'd made a sound financial decision, but this platform turned out to be a disaster. They stopped my account without warning, preventing me from accessing my money. The subsequent stress and uncertainty were crushing. Fortunately, S I M O N C H * C O M supplied an important rescue. Their dedicated professionals worked tirelessly to restore my account, and I'm pleased to have recovered $400,550. I am deeply appreciative for their competent advice and support.

Date of experience: September 17, 2024
Hong Kong
1 review
0 helpful votes
Follow Asanka S.
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Dear Reliablesite,

Thank you for providing an amazing service. The dedicated server has so far been a pleasure to use. No crashes, I got more than what I paid for. All the specs are correct and as described from the item description. One constructive feedback would be to speed up the setup timing and to be faster in responding to client emails. Furthermore I believe some clients would like to try your service for a week for free before committing to a larger payment plan. Thanks for your hard work and smooth services!

Date of experience: January 12, 2024
Oman
1 review
0 helpful votes
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Server randomly wiped
December 22, 2023

Ordered instant deploy server, payment was processed immediately. Spent the whole day setting up my server. Wake up the next day to find my server canceled and wiped.

Turns out they had requested extra verification for my credit card, which I provided 12hrs later but by then the server was already wiped.

Customer support seemed to think this was normal conduct and blamed me for not providing the info requested.

Don't do business with these amateurs.

Date of experience: December 22, 2023
Canada
1 review
1 helpful vote
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Not professional.
December 17, 2023

Bought a server from them. After I transferred all my data from my previous server, they told me I cannot use it because the found my account suspicious or something. Total BS and unprofessional. If you find my account suspicious then don't provide me the server! Why waste my time?

Date of experience: December 17, 2023
California
1 review
1 helpful vote
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Reliable Site Hosting
October 11, 2023

I have heard about this site online decided to give it a try. This was my very first time using a hosting website so I was nervous what to choose I'm very happy I went to reliable site it had fast support and everything was very easy to understand I am very impressed and will stick with this for a long time to come.

Date of experience: October 10, 2023
Peru
1 review
1 helpful vote
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Good host, Good quality of support, they serve you quickly, they helped me a lot to configure my dedicated server and they have dedicated ones in good places, One of the only hosts that offer hosting in Miami, bc im from south america

Date of experience: October 9, 2023
Arizona
1 review
1 helpful vote
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I've been with ReliableSite now for a few years and have had nothing but a great experience. Had a few issues that popped up, but the support team was on it right away. Thanks guys!

Date of experience: October 9, 2023
Egypt
1 review
2 helpful votes
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Very good
October 9, 2023

We have 14+ server with Reliablesite It's reliable as the name suggests. We didn't have any issues so far. No downtime since 1 year with them. Support replies within minutes. Better than all the competitors in terms of support. The hardware is very good and not worn out.

Date of experience: October 8, 2023
Florida
1 review
2 helpful votes
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ReliableSite dedicated gaming server
October 7, 2023

We were looking for the best dedicated gaming server for the price. We checked with other renters within our community who's servers consistently had the highest number of players with the best performance, and ReliableSite was recommended to us. Having checked many other hosting services, we found that ReliableSite's prices were as low or lower than others we had checked and with unlimited traffic and at least 1 Gbps upload/download for no extra charge. Hardware available exceeded our expections and all transactions and inquiries have been handled same day or next day without exceptions. In the months that we've had the server so far we've had zero outages. We are very pleased!

Date of experience: October 5, 2023
Rwanda
1 review
2 helpful votes
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I Been using Reliablesite for almost a year found it on google after going around though different server providers, bought different servers. Reliablesite had fast delivery, even on which doesn't have a rapid deploy, got the server in under nearly 1 day, for rapid deploy its like and 30 min to an hour, and i haven't got any problems with bandwidth too which is a win for me, i don't use any support ticket that much cause i just fix everything myself fully unmanaged but the support do really help and have fast response. So a great choice for best deal on reliable and low price.

Date of experience: October 4, 2023
Peru
1 review
2 helpful votes
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ReliableSite for game servers
October 5, 2023

I want to give my feedback of all my time using ReliableSite.
I've been using this site for almost 8 months. I use it for my Minecraft server and It goes really great!

I'm a university student and Im working in my project that needs a dedicated server, I tried with different companies that where cheap but those were not as good as ReliableSite. I love this because is very professional and fast when I need support(for example: when I need a reboot) I really also like that there are many prices from cheap to custom prices.

In my case I use my service for minecraft server because person told me about this site so I knew reliablesite for a advice and since that moment I always recommend this site for dedicated/hosting because is very professional in what they do.

(Sorry, my english is bad)

Date of experience: October 4, 2023
New York
1 review
2 helpful votes
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After having used many different kinds of hosting services and servers, I managed to stumble on to ReliableSite around 6-7 years ago to host my game (GoS).

Since that time, I have never gone back to any other host, nor have I even thought of doing so. The servers they have work fantastically for my needs, the pricing is perfect (especially if you lock-in yearly BF deals), and the customer support gets back to you in most cases almost immediately.

I've definitely had an issue or two over the years, but they've always stepped up to the plate and have addressed my concerns, even when I was having issues that "unmanaged" servers wouldn't be applicable to have help for fixing issues. They've been stellar in about every regards, I've almost never had even more then a few hours of downtime in 6-7 years of usage (which alone is just incredible), and I plan to continue using them hopefully for many years to come!

Date of experience: October 4, 2023
Canada
1 review
2 helpful votes
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Being with reliablesite for 4 now has been a pleasant experience. Very quick support responses and turnaround times on requests. Also techs are easy to work with and helpful with suggestions on custom jobs. If you are looking into a datacenter fire the first time, I suggest trying reliablesite first.

Date of experience: October 4, 2023
Mexico
1 review
0 helpful votes
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El precio es bastante bueno y recomendable eso sin dudas, además que todos los dedicados tienen 1 Gbps dedicado y 10 Gbps compartidos.

Ademas que con el precio de revendedor estos mismos te salen casi regalados, cosa por lo que no me quejo de los puntos malos de a continuación.

El soporte es bueno y te responden en menos de 2 horas, saben solucionar todos tus problemas.

Los problemas que tengo y la razón por la que les pongo 4/5 son estas:

1. Las IPs que compres solo funcionan en ese mismo dedicado, no pueden ser utilizadas en otras, y por realizar una transferencia de IP a otro servidor te cobran nuevamente la IP así esta misma ya esté completamente su mensualidad.

2. Los servidores los entregan en buen estado, pero sucede que algunos traen un desgaste tremendo en el disco este mismo siendo mayor al 60%

3. Alguno servidores AMD Ryzen por lo menos en el centro de datos de Miami traen temperaturas bastante altas, en mi caso un Ryzen 7 3700X alcanzó temperaturas de 94° estando el procesador con un uso del mismo del 96%.

4. Reinstalación del sistema operativo: Me ha sucedido en más de 3 ocasiones que cuando reinstalo el SO del dedicado este mismo se "bugea" y tengo que terminar contactándome con soporte para para que me lo solucionen.

5. Me han hecho "null route" a una dirección IP de un reporte que recibí y que fue solucionado hace más de 3 semanas.

6. Las BIOS vienen configuradas como el cliente anterior las dejo, no vienen por defecto (como debería ser).

7. Aveces hay "packetloss" de igual forma esto el soporte lo soluciono en menos de 8 horas, mis respetos para ellos.

8. Su panel de control tiene varios errores, algunos de ellos afectan a su funcionamiento, y el mismo panel de control tiene una apariencia como del 2007.

Date of experience: September 22, 2023
Washington
1 review
0 helpful votes
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I subscribed to ReliableSite, mainly because of the very cheap unmetered Gigabit bandwidth. I used these server to run high-bandwidth Tor exit relays.

I got a email from ReliableSite's CEO saying "we don't allow Tor exit relays" despite their TOS saying nothing about it and me using MY ARIN IP allocations and not theirs.

Even earlier, when I wanted to announce my IP block, they claimed to announce it without actually announcing it, which resulted in four days of downtime, and then didn't give credit.

RS is very affordable and works great if you're just running a blog or forum off a single server, that works fine. They do a good job in the peering front, but RS isn't designed for even a moderately complex IaaS setup like mine, or VPN/Tor setups despite affordable bandwidth. Their sysadmins often make mistakes.

I'm switching eveything to Psychz as despite so-so peering (maybe LAX vs JFK/EWR) hasn't said anything about Tor relays running them also. Psychz is generally more expensive but also does better with IaaS needs.

Date of experience: June 27, 2023
Texas
1 review
1 helpful vote
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Ironically named, most unreliable host we've used
January 31, 2023

We've been with ReliableSite for over 4 years and have used roughly a dozen different hosting providers worldwide. RS is, without a double, the least reliable in terms of hardware uptime. They also have terrible customer service and don't care at all about you or your customers.

The straw that finally broke the camel's back for us was today. For a week, they've been pressuring us to change our IP because they wanted to do some internal restructuring. Originally, they tried to give us a 24 hour warning which was already unacceptable because we give our own customers a minimum of 48 hours. After agreeing to wait until our customer was ready, they instead performed the change anyway, resulting in a downtime of 6 hours so far (still ongoing).

In addition, when I asked them to revert the change, they instead went onto the machine without authorization and changed the network adapters to hardcode them to the new IP, erasing all of our adapter settings that were allowing us to tunnel through a GRE endpoint in order to provide DDoS protection for our customer. Now, we've spent hours trying to not only fix the issue they caused with the IP change, but fix the adapters they trampled without our permission.

To top it off, their customer service was terrible. Hour-long response times, rude responses and outright ignoring our requests for help fixing the outage they caused.

Over the years, they've shown they have systemic problems not just in customer service but uptime as well. Out of the dozen or so hosts we've used, they have had the most unexpected downtime by at least double the second worst. They have also taken upwards of 24 hours to fix outages they've caused with poor communication about the process, which has cost us a ton of business and customers.

Absolutely stay away from this company.

Date of experience: January 31, 2023
Georgia
2 reviews
4 helpful votes
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So amazed by how quickly the Reliablesite team resolved my network problem without any delay. With their steady help, my IT guys were able to modify a suitable server as per our clothing business needs. Kudos to your professionalism!

Date of experience: May 14, 2022