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Reliablesite

How would you rate Reliablesite?
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New Jersey
1 review
0 helpful votes
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Could not be worse if they tried
February 19, 2022

Horrible experience. Ordered a server, it was provisioned and then without warning and no explanation, they cancelled the server. I dont do cypto, drugs or anything illegal with the server - in fact they dont even know what I am doing with it since it was only 2 hours between ordering and their random cancelation. No communication, no reason and no response to the ticket as to why it was cancelled. I didnt even have time to do anything on the server, it hasnt been connected to, and not a single file put on it. I simply asked for more IP addresses, which I purchased. Apparently that is enough to have your account cancelled?

Date of experience: February 19, 2022
Philippines
1 review
2 helpful votes
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Reliable!
February 23, 2021

I have grown out of a shared hosting setup and chose ReliableSite as our dedicated server solution. Everything has been very smooth so far. The pricing is just the icing on top.

Date of experience: February 22, 2021
California
1 review
4 helpful votes
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They have an ultimate team of professionals who work with utmost easy and composed manner within short time period. Thank you for the urgent services, The server are awesome!

Date of experience: November 7, 2021
Georgia
1 review
4 helpful votes
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Best!
March 17, 2021

Best server facility we've been in. Gives us the ability to control everything at the click of a button. All of our infrastructures are now technically sound. Will ask for further development soon.

Date of experience: March 17, 2021
New York
2 reviews
3 helpful votes
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Great help!
May 11, 2022

Their techs helped me resolve a few configuration issues within my OS to get my server running perfectly. Very knowledgeable tech team.

Date of experience: May 11, 2022
Panama
1 review
1 helpful vote
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I paid over $7,000 to Reliable Site in hosting fee. One day they decided to delete all of our data with no back ups and eliminate our account losing years of work in the process.

Date of experience: March 21, 2022
California
4 reviews
7 helpful votes
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Great service
February 12, 2022

The team are experts and provides exceptional service. I've never been made to wait for a long time. The servers were really responsive. We were happy to hire their services.

Date of experience: February 11, 2022
Washington
1 review
2 helpful votes
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5 stars!
January 9, 2021

Their AMD Ryzen dedicated server is blazing fast and the network has been very reliablesite. We are now quite happy to work under 100% network availability.

Date of experience: January 8, 2021
Illinois
3 reviews
5 helpful votes
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I'm really impressed
April 13, 2022

I'm really impressed by the network speeds, I can easily push my full port speed. Will recommend your services to my homies, for sure.

Date of experience: April 13, 2022
Arizona
4 reviews
10 helpful votes
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My service with Reliabesite has been amazing. They have almost every variety of servers. This provides the utmost protection of data. Highly Recommended!

Date of experience: January 25, 2022
Texas
1 review
1 helpful vote
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Ironically named, most unreliable host we've used
January 31, 2023

We've been with ReliableSite for over 4 years and have used roughly a dozen different hosting providers worldwide. RS is, without a double, the least reliable in terms of hardware uptime. They also have terrible customer service and don't care at all about you or your customers.

The straw that finally broke the camel's back for us was today. For a week, they've been pressuring us to change our IP because they wanted to do some internal restructuring. Originally, they tried to give us a 24 hour warning which was already unacceptable because we give our own customers a minimum of 48 hours. After agreeing to wait until our customer was ready, they instead performed the change anyway, resulting in a downtime of 6 hours so far (still ongoing).

In addition, when I asked them to revert the change, they instead went onto the machine without authorization and changed the network adapters to hardcode them to the new IP, erasing all of our adapter settings that were allowing us to tunnel through a GRE endpoint in order to provide DDoS protection for our customer. Now, we've spent hours trying to not only fix the issue they caused with the IP change, but fix the adapters they trampled without our permission.

To top it off, their customer service was terrible. Hour-long response times, rude responses and outright ignoring our requests for help fixing the outage they caused.

Over the years, they've shown they have systemic problems not just in customer service but uptime as well. Out of the dozen or so hosts we've used, they have had the most unexpected downtime by at least double the second worst. They have also taken upwards of 24 hours to fix outages they've caused with poor communication about the process, which has cost us a ton of business and customers.

Absolutely stay away from this company.

Date of experience: January 31, 2023
Florida
2 reviews
2 helpful votes
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We have literally spent months finding out the best server provider. Finally, found Reliablesite. Prices are not that high and the quality & speed of the servers are amazing.

Date of experience: August 3, 2021
New York
1 review
2 helpful votes
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Best and fastest
January 14, 2021

Reliablesite offers the best and fastest connectivity servers to us along with a wide variety of available hardware. Also, they were very friendly in answering any questions.

Date of experience: January 12, 2021
Indiana
3 reviews
7 helpful votes
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The servers of Reliablesite works like magic. I get a 1+Tbps high-performance network and really satisfied with such fabulous hosting service. Recommended.

Date of experience: December 24, 2021
North Carolina
1 review
1 helpful vote
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Really happy
April 7, 2021

Servers were set up on the same day and I am really happy with the overall speed. Their 24/7 quick customer support solved my queries very patiently.

Date of experience: April 7, 2021
Germany
1 review
0 helpful votes
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What a bad provider
March 7, 2022

Downtime for more than 24 hours dont buy a dedicated server here bull$#*!
Support only automatic bots and automatic email problem still not fixed

Date of experience: March 7, 2022
Jordan C.
0 reviews
0 helpful votes
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I've used probably a half dozen different hosting providers over the last ten years, and Reliablesite.net is the ONLY one who has managed to keep my business.

Server pricing is competitive, support is rapid (I've never had to wait more than a few hours, even for big jobs like swapping in new hardware - and even on weekends.)

If your looking at hosting providers give them a whirl - you wont be disappointed.

Date of experience: August 17, 2016
Raja A.
0 reviews
0 helpful votes
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Firstly, I was amazed by their pricing structure and their confidence of offering 7 days free trial. I straight away opted for paid subscription and I was not wrong about my selection. They are way better than any other service I previously used. Their support team is very friendly and fast. They will reply to my ticket within 5 to 10 minutes and always perform their tasks well. I highly recommend them.

Date of experience: November 20, 2016
Ryan X.
0 reviews
0 helpful votes
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Great prices and sales team
October 15, 2014

Great prices and sales team. Handled the sales process via personalized emails. I've never had to contact billing support but have dealt with tech support a few times. Each time the response time was within 30 minutes. Longest outage I've ever had with my dedicated server was due to the NIC flaking outside of Windows and the outage was only an hour or so. Tech support gave me instructions on how to fix it myself if it happened again.

Date of experience: October 15, 2014
Massachusetts
3 reviews
5 helpful votes
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100% satisfied
July 20, 2021

100% satisfied with the 24/7 up-time running servers. Thanks a lot for the fine service. Keep it up.

Date of experience: July 20, 2021

Overview

Reliablesite has a rating of 3.2 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reliablesite most frequently mention and dedicated server. Reliablesite ranks 4th among Server sites.

service
32
value
31
shipping
22
returns
22
quality
31
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