Horrible experience. Ordered a server, it was provisioned and then without warning and no explanation, they cancelled the server. I dont do cypto, drugs or anything illegal with the server - in fact they dont even know what I am doing with it since it was only 2 hours between ordering and their random cancelation. No communication, no reason and no response to the ticket as to why it was cancelled. I didnt even have time to do anything on the server, it hasnt been connected to, and not a single file put on it. I simply asked for more IP addresses, which I purchased. Apparently that is enough to have your account cancelled?
I have grown out of a shared hosting setup and chose ReliableSite as our dedicated server solution. Everything has been very smooth so far. The pricing is just the icing on top.
They have an ultimate team of professionals who work with utmost easy and composed manner within short time period. Thank you for the urgent services, The server are awesome!
Best server facility we've been in. Gives us the ability to control everything at the click of a button. All of our infrastructures are now technically sound. Will ask for further development soon.
Their techs helped me resolve a few configuration issues within my OS to get my server running perfectly. Very knowledgeable tech team.
I paid over $7,000 to Reliable Site in hosting fee. One day they decided to delete all of our data with no back ups and eliminate our account losing years of work in the process.
The team are experts and provides exceptional service. I've never been made to wait for a long time. The servers were really responsive. We were happy to hire their services.
Their AMD Ryzen dedicated server is blazing fast and the network has been very reliablesite. We are now quite happy to work under 100% network availability.
I'm really impressed by the network speeds, I can easily push my full port speed. Will recommend your services to my homies, for sure.
My service with Reliabesite has been amazing. They have almost every variety of servers. This provides the utmost protection of data. Highly Recommended!
We've been with ReliableSite for over 4 years and have used roughly a dozen different hosting providers worldwide. RS is, without a double, the least reliable in terms of hardware uptime. They also have terrible customer service and don't care at all about you or your customers.
The straw that finally broke the camel's back for us was today. For a week, they've been pressuring us to change our IP because they wanted to do some internal restructuring. Originally, they tried to give us a 24 hour warning which was already unacceptable because we give our own customers a minimum of 48 hours. After agreeing to wait until our customer was ready, they instead performed the change anyway, resulting in a downtime of 6 hours so far (still ongoing).
In addition, when I asked them to revert the change, they instead went onto the machine without authorization and changed the network adapters to hardcode them to the new IP, erasing all of our adapter settings that were allowing us to tunnel through a GRE endpoint in order to provide DDoS protection for our customer. Now, we've spent hours trying to not only fix the issue they caused with the IP change, but fix the adapters they trampled without our permission.
To top it off, their customer service was terrible. Hour-long response times, rude responses and outright ignoring our requests for help fixing the outage they caused.
Over the years, they've shown they have systemic problems not just in customer service but uptime as well. Out of the dozen or so hosts we've used, they have had the most unexpected downtime by at least double the second worst. They have also taken upwards of 24 hours to fix outages they've caused with poor communication about the process, which has cost us a ton of business and customers.
Absolutely stay away from this company.
We have literally spent months finding out the best server provider. Finally, found Reliablesite. Prices are not that high and the quality & speed of the servers are amazing.
Reliablesite offers the best and fastest connectivity servers to us along with a wide variety of available hardware. Also, they were very friendly in answering any questions.
The servers of Reliablesite works like magic. I get a 1+Tbps high-performance network and really satisfied with such fabulous hosting service. Recommended.
Servers were set up on the same day and I am really happy with the overall speed. Their 24/7 quick customer support solved my queries very patiently.
Downtime for more than 24 hours dont buy a dedicated server here bull$#*!
Support only automatic bots and automatic email problem still not fixed
I've used probably a half dozen different hosting providers over the last ten years, and Reliablesite.net is the ONLY one who has managed to keep my business.
Server pricing is competitive, support is rapid (I've never had to wait more than a few hours, even for big jobs like swapping in new hardware - and even on weekends.)
If your looking at hosting providers give them a whirl - you wont be disappointed.
Firstly, I was amazed by their pricing structure and their confidence of offering 7 days free trial. I straight away opted for paid subscription and I was not wrong about my selection. They are way better than any other service I previously used. Their support team is very friendly and fast. They will reply to my ticket within 5 to 10 minutes and always perform their tasks well. I highly recommend them.
Great prices and sales team. Handled the sales process via personalized emails. I've never had to contact billing support but have dealt with tech support a few times. Each time the response time was within 30 minutes. Longest outage I've ever had with my dedicated server was due to the NIC flaking outside of Windows and the outage was only an hour or so. Tech support gave me instructions on how to fix it myself if it happened again.
100% satisfied with the 24/7 up-time running servers. Thanks a lot for the fine service. Keep it up.
Reliablesite has a rating of 3.2 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reliablesite most frequently mention and dedicated server. Reliablesite ranks 4th among Server sites.