If I had reviewed this item on computer first, I probably would have hesitated from purchasing. I ordered two. They did not send everything as promised, overcharged on the shipping and handling. I had to argue to get the inserts. Found the company representatives to be extremely rude. I have been doing on-line shopping for years and this is my first experience that makes me afraid to continue this practice.
What a joke. After receiving this I am not sure if I want to even try it. In Canada with the so called free shipping I was billed $16.31 for duty and shipping that they do not tell you about(of course when you order you are not talking to a person, whom you could ask questions anyway), Accessories like the scissors are cheaper than a dollar store and were broken with chipping plastic. I may add more if and when I try out this machine if I don't get 3rd degree burns and am able to type again.
I too have been scammed with a product that does not hold a fair amount of food to be cooked and the billing has add on's that I was not told about and I will attempt to return it immediately. It has ruined the reputation of many good products to be ordered on-line as you never know what you are getting into. Jean
My first dealing with an infomertial and it was BAD! First thing they great you with is wanting to know your credit card number. (Alarms should have gone off!) My mistake! Continued to push for more sales, no person, could not cancel my order! Next thing I heard, your approved and your order is on its way! No amount given! No date given! Customer service is the webpage or another sales phone automation! What a joke. I can only imagine what the product must be like!
Thank you for all your input on the redesetgo grill. I was all ready to order the buy one get one free but pay extra shipping. Then I read the reviews all of you fine folks decided to share with the world. I have gotten into too many of these situations in the past when ordering online and getting way more in the way of paying out of pocket than I bargined for. I will be very cautious and check site jabber from now on before making any more mistakes. Thanks So Much!
Too bad these people are going for the fast buck. I was completely sold on the t. V. product examples. As a single person it looked exactly like what I was looking for. It really had a lot of good things going for it (energy savings). So, I guess they have tricked themselves out of a great business. Too bad for me - too bad for them.
I would have been flim flammed if I had not read this site. I never purchase anything through a tv infomercial, but the Redisetgo grill sounded so marvelous I was about to give them my credit card. Thank you so much for providing the truth about this miserable company! Elizabeth Warren should put them first on her list of crooked corporations!
I had the original and I must say I did and do enjoy using it. Therefore I ordered the one with the timer. I followed the directions absolutely and everything sticks. The original did not. I am very dissapointed.
I ordered Redi-Set-Go for my grandchildren who have their own residence and a very busy job! I got it in good time; used it once and it melted! The whole top just melted in its tracks! I called the phone number, reported what happened and they sent me another two! Duh! Okay, I'll try it again; only the knob broke and wouldn't shut off! Then I got notice from my credit card company (they know me well and know I don't go crazy with charges) and found out I'm a member for 'life' in some recipe club, will be receiving extra molded cooking pans you insert and, you got it, it all cost EXTRA! I cancelled EVERYTHING! Ask them to credit my account because my card company wouldn't be paying them! Hah!
That was a year ago; I haven't heard from them since; I finally paid off my credit card this year! So now I have three, count them, THREE Redisetgo failures and am afraid to even open the fourth one. NO, don't let them suck you in, it's a rotten product and stinks up everything you try to cook!
I tried to order this item from the info mercial and the lady that I was talking to was very rude, tried to get me to buy other items that I didn't want. She wouldn't take "NO" for an answer. I did not get to the point of giving her my credit card no. By that time I was thouroghly disgusted and just hung up the phone. That was the end of it!
On August 8,2009, I had ordered the Redisetgo express for their basic package and all the "free" stuff they had included, for $39.90 and the shipping and handling for $16.95, for a grand total of $56.85. But guess what the amount was that showed up on my credit card statement? $117.55! When I called customer service and enquired about it, they said it was for a Recipe Club subscription fee for which neither had I enrolled nor received anything from as yet. They refuse to refund the money to me and very unceremoniously told me to send their stuff back if I did not want it. I asked them to send me return label which they refused too.The customer service representative was very unfriendly and the supervisor who came on the phone at my insistence was even more unhelpful and unfriendly! So now I am stuck with a Redisetgo that actually cost me more than double of what they advertised! Wow! What a waste of good money!
Avertisement and commerical is not true. I ordered the redi grill and recieved a second one free, just pay shipping. What good is the second grill with no attatchments. I call customer service and they said the second grill does not come with the free attatchments. They must be purchased extra. They do not disclose this in their ad. I would not order this product. Very rude customer assistance personal. In my opinion it is a wast of time and money.
I think it's horrible I am going to put it on every sight so if I can even help one person from this scam. They have no customer service. I tried cancelling but they said the order had been processed, sounds like we were all scammed. I will never order anything again from an info commercial. My first and last time
I ordered the cooker and not only do they add - without your request - recipe cards which cost you an extra $15 w/ s&h - but they won't take them off - they say there's nothing they can do. They are deceitful and I will be spreading the word. Angela
I thought I'd tell everyone that while I agree about the terribly rude customer service people on the phone I have one of these little machines and it works pretty good. I'm disabled and live alone so for me it cooks quick and is easy to clean.The reason I'm writing this is to let you know that I got mine from QVC for $35.76 plus $6.72 S&H and2.97 for taxes, plus QVC gives you all four of the insert pans(the one that splits it in half, the mini pan, the hearts shape pan and the one that lets you make monkey bread in) and the double spatula for free, plus you have good people you can deal with if there is a problem. I hope this will help someone since I can't find fault with the machine just the people but now there's an alternative.
I ordered today and tried to cancel today! It was a terrible experience! I was told i would have to call back tomorrow! Every other word was more merchandise, more money, etc... dont buy this(and beside that, almost $17.00 for shipping and handling? What a rip off)
I was mislead about the whole thing, the price was a lie, the small time frame to respond to them for one price off of it is a lie, they keep you on the phone to long with trying to sell you more things. No email conformation, only to charge you what they want to, it's to late to call them over a dispute, I want ever buy anything on tv again.
They are a bunch of cheats. I ordered the grill and pans only and was charged for the recipe club and recipe x-change against my wishes. When I called the company, they said nothing could be done for 24 hours to cancel the order. So I got smart - I called my credit card company and blocked it.
What does a buyer do to cease this type of cheater? I would suggest a registered written letter return receipt. That is if you can find an address for it and want to spend more money for a job the government should be handling. Maybe an original idea from something that makes everyone angry and frustrated and demand a change of ethnics?
HORRIBLE! This looked like a fun gift but I don't think I want to deal with this company. They have a lot of "free bonus items" but you have to sign up for monthly payment and receipt of recipes, or extra pans. What a mess! DON"T CALL it's even worse You get a recording with NO provision to talk to a live person and the offers just go on and on. What an awful experience!
Overview
RediSetGo has a rating of 1.3 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RediSetGo most frequently mention credit card, customer service and order anything. RediSetGo ranks 117th among Cooking sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members